Hilton Adelaide

Although staff are really friendly, the rooms are small and in need of updating and appear to have last been updated about 10-15yrs ago. The pool and pool area is quite small. The gym is quite tight when 5 or more people are using it. Not many fruit options available at breakfast like Asian hotels although breakfast is decent. No parking available for guests directly and you have to walk 350m to parking which is quite expensive. Overall not what I was expecting of the Hilton brand reputation. Honest feedback is 3 to 3.5 stars max overall.

Have stayed at this Hilton couple of times now. The location is convenient, close to the market and Adelaide CBD. The staff is very helpful and their breakfast has some really good options.

Solo traveller. Excellent stay for four nights. Staff so helpful, room clean and quiet. Lovely views over the square. Not a lot of outside noise surprised how quiet it was. Breakfast was great! GF choices also. Fresh omelettes made to order. Divine cocktails in the lobby bar! Loved my stay here will definitely be back!

Parking is terrible. Only parking option is public car parks. Very frustrating and very costly. Hotel is very good but if you have a car, think twice.

Clean room and amenities are okay

Sadly I had to check out early but the service and room were flawless and staff were amazing and helpful. Definitely will stay there again

Very outdated. Staff overwhelmed

Clean, staff and customer service are very good.

It’ ok

Clean, comfortable

Clean room, comfortable bed. Toilet kept running once you flushed it and was noisy in the night

Average hotel at a near-premium price. Room dated, too few staff at reception, tired decor.

Good

Nice bed, good view, got a room upgrade to 17th floor which was nice.

Staff extremely helpful. But location rather noisy. Conveniently next to Central Market.

The hotel is advertised as 5 star but I wouldn’t necessarily say it was 5 star. Reception area, bar and restaurant all lovely. Rooms are a bit tired and dated. Mould on the grout in the shower. Shower flooded the bathroom each time. Pillows were horrendously uncomfortable but we requested replacements and were given contoured firmer pillows. Pool area is also a bit tired looking. The pool was advertised as heated but was freezing. No shade on the pool deck either which wasn’t great for a 34 degree day. Breakfast was great with a good selection which was regularly replenished. Staff in general were very friendly and helpful throughout. Location is great with a tram stop opposite, buses available a few minutes away, the markets behind the hotel and bars/restaurants close by, including Chinatown around the corner. I’d stay here again.

I booked a stay and had to cancel due to a genuine emergency. My booking was still two weeks away, and I never stayed at the hotel. Despite explaining the situation, I was refused a refund and lost $600. For a hotel of this standard, I expected more understanding and better customer service. I understand policies, but this experience felt extremely unfair and disappointing. I would not recommend this hotel due to their lack of empathy and poor handling of my situation

Clean room, staff always friendly

I enjoyed treating my wife to a beautiful experience for several nights at the Adelaide Hilton.

Spacious, clean and very central to many toirist attractions