Hilton Adelaide

Horrible

Clean room. Lovely stay

We didnt avail the breakfast. The staff who assisted us was very kind and accommodating.

Overall it was an excellent experience

While the hotel is in the process of being refurbished, which did not extend to our room, which was tired and dated. The ground floor area blocked off for refurbishment affected ground floor access for 2 of the 4 lifts. The advice was provided inside the affected lifts which meant people couldn't know until after entering the lift! The buffet breakfast was not up to the standard expected for a Hilton hotel, especially with the hot food which wasn't! Service levels need to improve.

Enjoy the hotel and service to a high standard

The breakfast menu was great. The staff were fantastic. The pool was average- the bookimg said the pool was heated, but it wasn"t. The gym is great! The condition of the property - slightly deteriorating, however, apparently the Hilton has sold this property and it's going to be refurbished.

Large rooms, friendly staff and expansive fitness faciltii

We have never experienced a check in like it - lines of people not enough staff to cope lack of English speaking staff room very dated bathrobe dirty will not be back

Yes there were shops nearby.

The rooms were spotless and comfortable and the r location is good.

Perfect access to market and theatre

Staff excellent but rooms are dated

Although we have read that the hotel is due to be reburbished in June 2026, for the price of the stay we certainly did not expect the hotel facilities and amenities to be in such a run down condition. On entering the hotel the front doors did not open, not only on this occasion but every time we entered and exited the hotel and several guests were commenting how you needed to to move around. Upon check in we were asked for an email address which had already been provided and upon check out we were asked the email address again. The first set of towels provided were of decent quality, however they were then replaced with an old, very poor quality set. When the room was cleaned on the second day the shower gel was not refilled leaving it empty. We had to ask 3 times for it to eventually be replaced while we waited to have a shower. The pool area was particularly run down with no shade, hardly anywhere to sit and no food or drink available.

Was great as alo

Staff extremely helpful. Nothing was a problem or issue for them. Room and surrounds were very clean

good

The staff were helpful throughout our stay, particularly the staff member who checked us in, who was very pleasant, professional, and well presented. The room was clean and well maintained. The only aspect we would criticise is the air conditioning: the wall controller was not very responsive, even though it advised waiting six seconds, and the fan was quite noisy and tended to dry out the room quickly, which made it somewhat uncomfortable. The breakfast was good and offered a reasonable variety of food; however, having largely the same options each day became slightly monotonous. We would also prefer that staff guiding guests to their tables avoid handling cutlery where possible, as this would help reassure guests about hygiene, particularly in light of ongoing health concerns such as COVID-19, nipah virus and other infectious diseases.

Great room, great restaurant, and great staff. The breakfast was excellent.

Room was a bit dated, but staff were very accommodating and great breakfast. Swimming pool was also very cold