Mercure Barossa Valley

Room was lovely

Courteous staff, but was very disappointed with the fact that this is a hotel/motel with a bar and restaurant but neither was open on Sunday night. After a day visiting sites it would have been great to have a meal and a drink without having to go back out.

Great staff

Location good Advertised with a pool, does not have a swimming pool which was very much needed in 43 degree heat Location good Staff good, Floors all lifting and need replacing

Cleaning was not up to the standards. A lot of mosquitoes and flies found inside the room.

Very clean room, helpful staff. As it was Boxing Day the restaurant was closed unfortunately but otherwise good stay.

Room was clean, very modern and plenty of room. The bed was very comfy. All the staff we encountered where friendly and courteous. Great bar and restaurant. Happy hour allowed us to try some new cocktails. Very happy with our choice to stay here. Will definitely visit again. Will also recommend to family and friends.

We had a one bedroom unit for our 4-night stay during Christmas. Overall, it was a good stay with a few hiccups. Our room key card stopped working twice. Both times that happened were when the reception was not manned. We have to called the afterhour number to get help, which took a while for someone to answer. The room was spacious and new. The whole hotel complex is big and has plenty of parking. It has a washer/dryer and a cooktop, microwave, which was convenient. However, a retractable clothline in the big bathroom would also be convenient. The shower pressure was low. The worst part was the shower door. The seal was not installed properly. So we have water leaked through every time we showered and had water ran all across the bathroom floor. It was a mess. We used several bathmats to stop the water running so that we can have a dry bathroom floor. The living room doesn't have a blackout blind and it is facing the street. So it has no privacy and is so bright at night due to the street lights outside. We have the sofabed set up in the living room. So it not comfortable for the person sleeping in that room. The whole unit has only one mirror, which is the bathroom mirror. A fullsize dress mirror in the bedroom would be nice.

Everything was great Simple check in Clean spacious room

Wonderful! Will return!

The room was cleaned and well serviced, it was a pleasant suprise with the snaks for free.

Great staff, very welcoming. Clean room.

Nice room and relatively new. Friendly staff at Reception. Good location to explore Barossa Valley.

Check-in and check-out were smooth and at first glance, the room finishes are nice. But overall, what this venue is, is a motel built probably in about the 1970s where you park outside your door (not classy, not luxurious). There is no real 'Barossa' feel inside the venue, its simply a good location to base yourself. I would also say this venue is overpriced for the accommodation it offers.

Our stay was absolutely fantastic! The room was even better than we expected — spacious, spotless, and beautifully presented. The staff were wonderful and the service was excellent. Everything was perfect. We loved our stay and would highly recommend it to anyone visiting the Barossa.

Good central place to stay in the Barossa

Clean and fresh room. Friendly and helpful staff. Pleasant stay.

Nice comfortable bed.lovely bar/restaurant.Great service by Bec.

Loved the bathtub in the room! The property is spacious, with plenty of parking and in a very lovely area. The in-room menu was a bit disappointing, with not much on offer.

Clean, modern and spacious rooms. Staff were friendly. Easy parking. We had the buffet breakfast which was nice, plenty of options to choose from. The hotel is about 2 min drive from the town centre (or 30 min walk).