ULTIQA Burleigh Mediterranean Resort

Property was emasculate and reception was very helpful Our room was changed to a sea facing and was beautiful. Enjoyed our stay.

Great place to stay

We have stayed at this property before so obviously have no problem with it . However on this occasion I think it would be appropriate to advise their guests of work currently in progress at the property. We had to put up with a jackhammer in an adjoining unit for hours so loud the vibration could be felt throughout the unit .not good enough!

Fantastic location; clean, well-appointed rooms; amazing front desk staff (shout out to Greta who went above and beyond!) Highly recommend, and we will definitely be back :)

Views were excellent from the property overlooking the beach. The rooms were comfortable we had three adults and a 10 year old and it was more than adequate. The parking was tight but with some assistance we managed

We loved our stay! The place was clean, tidy and had a great view.

The apartment was really good and the views were great too

Good size clean room. Great location. Pools were awesome

Pool area looked nice and clean. Our unit had partial sea views and views to hinterland. Walking distance to shops. Good variety of dining close by. Across the road from the beach and walking paths

Everything about this place was lovely(eg., location, view, cleanliness, comfort, friendly and helpful staff) with one exception, horrible bed pillows. It was not possible to shape the pillow for neck support. It really affected getting a good nights sleep and woke up with neck pain.

Room was not clean The refrigerator door was dirty and sticky. Utensils had to be washed before use. Had to clean the shower waste of hair from previous occupants.

We stayed at Ultiqa Mediterranean Apartments expecting a 2 Bedroom Superior Apartment for my wifes birthday and our babymoon, which is what we booked and paid for through Hotels.com. On arrival, it was clear we had instead been placed in a standard 2 bedroom apartment on the first floor. The room was bare and clearly the standard room as evidenced by its images on the hotel.com website corresponding to that for the standard room and not the superior room. After raising the issue with reception, we were moved to the correct room the following day, which we appreciated, but that still meant we spent the first night in the wrong room type which we paid additional for. Another major disappointment was that the outdoor pool was not operational, and we were not advised of this before arrival. We were advised that neighbouring construction but not t This was one of the reasons we chose the property, particularly as my pregnant wife was looking forward to being able to use the pool during our stay. Had we known this in advance, we may have booked elsewhere. To be fair, staff did ultimately offer to move us into the correct room, and we appreciated that effort. However, the stay did not begin as booked, and the lack of advance notice about the pool significantly affected our experience. Overall, this stay fell short of expectations and of what was advertised. I’d recommend future guests confirm both the exact room type and that key facilities are fully available before arrival.

The pool was under going renovations- which we were only told about at check-in. However we did get the room at a good price - maybe that's why....

Great view

Staff location room every thing

Great value for money especially when comparing similar options. Our balcony overlooked the beach which was perfect for morning coffee or sunset at the end of the day. About 15/20min walk down to Burleigh pavilion and town center, we preferred this as it felt like we were out of the hustle and bustle. Rooms were not fancy but had everything you would need.

These are privately owned apartments. Each suite is only managed by the on-site Management team. We booked a 2 bedroom ocean view and were assigned a 9th floor room. The view is excellent from this floor. This suite is in need of renovation. The carpets are stained all over the suite to the point that there is a grey border along the baseboards. This carpet is loose from age. The sofa is dirty and broken. There is no air conditioning in the living room/kitchen/office area. We asked to be moved and were reassigned to the 4th floor. That suite had been previously updated. The carpets were cleaner and newer as was the furniture. In both suites, the kitchens are original and are in need of renovation. The cabinets were beginning to falling apart in the most frequently used areas. The upper dishwasher rack in the 2nd suite was broken and inoperable. Both suites as well as the hallways etc need to be cleaned. The walls, doors and high touch surfaces are dirty. The staff are very friendly and when we politely asked for a different suite they were helpful.

We booked a 2 bedroom apartment. Very clean Central to everything we needed Check in was easy Lovely sorting on the balcony watching the waves

Slight hiccup with payment but check in was easy, access was easy as I'm in a wheelchair at the moment, shower was hard to navigate but the view made everything worth while. We stayed for our wedding weekend with numerous wedding guests.

Neat and well presented