Hotel Birks Montreal

Impeccable

Top notch

Magnifique

Very much enjoyed our stay at Hotel Birks; the hotel is quiet, which is what we wanted for a relaxing getaway at a high class hotel. Really appreciated the comfortable armchairs and sofa in the suite. In the heart of downtown Montreal, mere steps away from public transit, it was nice to escape from the hustle bustle into the quiet sanctity of the hotel. Hope to stay there again!

I asked for a crib when I booked and again via telephone to ensure it would be there when I arrived. They had an old pack and play with loose fitting sheets. My child’s foot fell through a hole in it. And then we found a pill for a painkiller on the floor of the bathroom (it wasn’t ours). For a 5 star hotel, they certainly aren’t cautious for families

Property does not provide spa or pool or hot tub

Great stay, helpful staff. The gym (such as it was) left a LOT to be desired but otherwise the place was a great stay and centrally located at Place Phillip.

A great historic boutique hotel in the centre of the city's cultural scene - a welcomed place from which to explore Montreal.

excellent property.

Most beautiful hotel ever

Très bel hôtel avec de belles prestations. Personnel professionnel et efficace .L’environnement extérieur peut être bruyant parfois la nuit du au quartier.

Excellent staff! Lovely room , quiet, comfortable.

To be honest I really enjoyed this hotel until 2 incidences occurred. I noticed that the staff were young which would be fine but every day when passing by the reception, depending on who was there, was dependent on whether they greeted you. The proximity is close when walking by to get to the stairs. Everything was beautiful aesthetically and clean. The bartenders at the restaurant Henri were exceptionally talented and accommodating. The 2nd incident occurred on the very last day when I called the front desk and asked them to hold my luggages downstairs as I went to go have brunch at the restaurant. Everything was great until we had finished eating and realized our luggage was not downstairs, they had actually placed it into my car which was in the valet. I had not provided them my ticket as it was still on me nor did I tell them to pull my car up. Normally this wouldn't be bothersome. But the reason this was is because I was celebrating my birthday and I received some gifts and purchased some things within Montreal and they had placed my luggage on top of a bag where it squished in the trunk of my SUV. My $300 vanity mirror had been completely broken on one side. When I called to speak to the front desk upon discovering this the attitude of the girl who was quite young was that of someone who didn't want to claim responsibility for their mistake. She claimed that there's no proof that it wasn't broken before. I spent thousands staying there for 4 days. Truly sad it ended

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Honnêtement, je dirais que cet établissement correspond davantage à un 4 étoiles qu’à un véritable 5 étoiles. Le service est assez basique et plusieurs éléments sont absents par rapport à ce que nous avons connu dans d’autres hôtels 5 étoiles.

excellent service of the hotel staff. The restaurant had great food and service as well. The room was very spacious and beautiful. location is very convenient to metro, shopping, and food.

Nice hotel

Lovely layout and interior. Staff are helpful and friendly. Rooms are beautiful. Could do with some more sound proofing as noise from adjacent rooms and hallway can be heard

I enjoyed the old charm, modern ambience and the location.

Excellent location. My room was quiet and luxurious