Waldorf Astoria Beijing

The suite room has dust everywhere in the room. I wonder in how many weeks, there had no one checked in this room. Toilet flushing water was all yellowish dirty water, can’t believe it’s in 5 stars hotel. Hotel room Personal assistant responded slowly and insufficient. The curtains can’t even block out the daylight in the morning. The mattress hurted my back after waking up. It’s really ridiculous! In the morning, there always just 1 staff in front desk. Not enough staff to handle and serve the guests.

特别棒

I recently stayed at this hotel for four nights and had a wonderful experience. The staffs were friendly and accommodating, the rooms were comfortable and clean, and the amenities were great. Overall, it was a pleasant stay, and I would definitely recommend it to others.

One of the best hotels we have ever stayed in. Impeccable service from the concierges to the housekeeping

都很好

Good near by for stores The Spa I don't use

Exceptional experience for the entire stay and in every way. You pay for a premium experience and this exceeds expectations. Special mention to Helen, and the Zijin Mansion team - a wonderful chef supplemented ably by Luna, Koko and the rest of the team. Truly special & will be back

Clean. Nice staff

Clean room nice staff

Beautiful luxury hotel with impeccable service. Staff go over and above to ensure you enjoy your stay. Highly recommend this hotel.

We got the very warm welcome for our two days stay. The Hotel design was so brilliant. The staffs are so yound and needs more skills to speak English. Someone might notice slight dusts on the floor.

The hotel was amazing as well as its swimming pool. The area where it is located is very central, next to commercial streets with Dept. Stores, restaurant and a very closed Starbucks for coffee...

Excellent location in the City center, very pleasant rooms and first and foremost outstanding service all the way !

Nice hotel

Servicio excelente. Te ayudan en todo lo que requieres. La habitación más grande de lo esperado. En fin. Encantado volvería. Calidad Waldorf Astoria.

It was excellent quality of Services at WA. We loved especial attentions to kids making them feel included and appreciated. Food was grate and keeps the standard WA around the world.

I was disappointed I did not get breakfast which was always included in my stay. I think Expedia has to be very clear in their pricing what is Not Included! It is so unfair to be given my travel status, and there is no “free breakfast”!

Booked a corner room for a week, because I like it as I saw it on YT. Was upgraded to bigger room, with separated living room, but asked to have the corner room. I really like the corner room and I think it was the right decision to choose this one. The room is super nice with a good view on Beijing (view on the Peninsula Hotel). Rest of there hotel room was as you expect it. Super nice and comfy bed, awesome bathroom spacious rooms. Hotel is in an excellent location. 2 min walk to Wangfujing Street and most guided tours meeting points are near by. 1949 Roasted Duck Restaurant is also in walking distance. (You want to go there!) Hotel staff is also very friendly and helpful in booking your trips and buying tickets. Forgot something in the hotel and they helped me to get it back.

La struttura è indubbiamente bella, la camera spaziosa e la colazione ricca. Il personale è gentile ma, e qui vengono gli aspetti negativi, non tutti parlano bene inglese ed è stato complicato comunicare le nostre richieste alimentari. Mia figlia è celiaca ed in fase di prenotazione ho richiesto esplicitamente se fornivano colazioni senza glutine. Pur avendoci assicurato la possibilità di avere pasti senza glutine l'unica cosa che ci hanno preparato per quattro giorni è stato uovo strappazzato e riso, del pane di segale . L'ultimo giorno ci hanno addirittura detto che non avevano il riso

Staff was very helpful