Crowne Plaza COPENHAGEN TOWERS by IHG, an IHG Hotel

Det er efterhånden irriterende at man som turist i eget land, skal snakke engelsk med alle i servicebranchen. På hotellet mødte vi 2 der kunne dansk, og vi boede der 2 overnatninger. Der var ikke støvsuget under sengen da vi kom til værelset og senge knirkede når man vendte sig. Sammenligt med mange andre hoteller vi har boet på, så hænger pris og kvalitet ikke sammen her.

Altid super service og komfort i top.

Very friendly and helpful staff. Appreciated free coffee and pastries in the lobby in the morning. We had a higher floor with nice view.

Lækkert værelse og dejligt store, afløbet i badeværelse var dog stoppet. Betjening i receptionen var upåklagelig.

Excellent. Safe, convenient, great shopping mall, and the breakfast was excellent.

Overall a great experience

Lækkert hotel. Ville gerne have haft morgenmad fra kl 6. kommer helt sikkert igen.

Great hotel, but expensive!

Fantastisk morgenmad, glimrende fitness og god restaurant

Service acceptable. Receptionist at check-in was fantastic. Some others keep to bare minimum. Complained about AC not working, was never fixed. Ended upp (not) sleeping in a very warm room. Fairly clean room, just some stains on carpets Breakfast very good.

The Good: The downstairs decor is great with plants and trees, and the check-in was easy and friendly. The growth areas: There were multiple areas of stained areas or dirty sports in the rooms on the chairs, counters, and walls. Although the front desk could be reached by phone, it felt like we had to walk down to speak with them before they took action to get things done. Last, the glass door in the shower is way too short. It's really diificult to keep water in the shower.

Dygtig og venlig personale God mad i restauranten Super ophold

I would like a refund immediately and my card number deleted. One month after I checked out, the front desk fraudulently used my card and charged me without any consultation. A month after I checked out, they added something to my bill that wasn't mentioned at checkout. They charged me for laundry service, but we didn't request it. As for laundry service, my clothes were accidentally washed during my stay, and I complained and they were waived. Specifically, we requested a separate service called Laundry Heap, put our clothes in a Laundry Heap bag, and left them at the front desk. They washed them without our permission. We had already paid for Laundry Heap, and when we complained to the front desk on the day, the hotel's laundry service was waived. I don't understand why I was charged an additional fee more than a month after my stay and complaint.

Ottimo, da consigliare!

Vi følte os velkomne og parkering var udmærket

Si trova in un centro direzionale, vicino alla metropolitana e alla stazione. Colazione abbondante. L'unico ristorante è piuttosto caro. Vicino ad un centro commerciale

Easy acces from train station

Nice!

Godt førstehåndsindtryk, desværre syntes jeg ikke kvaliteten af værelser, rengøring og tilstand matcher prisen.

Fint!