Diamond Hotel

Khách Sạn
6,4
/10
Hài lòng
313 đánh giá

Khách nói gì về kỳ nghỉ của họ

Claire

10,0
/ 10
Ignore the bad reviews. This is the second year running I’ve came here with my children. The hotel is clean and the staff are really polite and helpful it’s cheaper than the other hotels in the area as it’s being refurbished the rooms are decent and lovely views if you get a sea room.

Kirsty

10,0
/ 10
we always stay at the Richmond hotel when we go away the staff are friendly . Ali on reception is lovely very welcoming and friendly always happy to help with anything or anything and also the manager Shazly very friendly and welcoming and very helpful love staying at this hotel and can’t wait to come back for new year weekend see you again soon kirsty and ry

Lesley

10,0
/ 10
Mohamed in reception made us feel very welcome. So did his young colleague - I didn't catch his name. We were there for 5 nights and had two rooms. There was not much car parking space but we were able to park for most of our stay on site. The rooms were clean and the shower worked perfectly. The hotel's decor could use a lick of paint but other than that we all had an enjoyable stay.
Trong khu vực
Xem bản đồ
27 Croft Road, Torbay, Anh, TQ2 5UD

Tiện ích chính

Xem thêm
Lễ tân 24h
WiFi
Diamond Hotel là một khách sạn nằm trong khu vực an ninh, toạ lạc tại Torbay. Quầy tiếp tân 24 giờ luôn sẵn sàng phục vụ quý khách từ thủ tục nhận phòng đến trả phòng hay bất kỳ yêu cầu nào. Nếu cần giúp đỡ xin hãy liên hệ đội ngũ tiếp tân, chúng tôi luôn sẵn sàng hỗ trợ quý khách.
Xem thêm
Đăng nhập thành công!
Bây giờ, bạn có thể tận hưởng nhiều lợi ích hơn, bao gồm tùy chọn thanh toán gần ngày lưu trú của bạn!

Xung quanh Diamond Hotel có gì

27 Croft Road, Torbay, Anh, TQ2 5UD
Khám phá nhiều địa điểm hơn
Sảnh chờ Diamond Hotel
Sảnh chờ 2 Diamond Hotel

Khám phá thêm về Diamond Hotel

General


Ở Trung tâm Thành phố Torquay, Torquay

Location


Diamond Hotel ở Trung tâm Thành phố Torquay, Torquay, cách Trung tâm Hội nghị Quốc tế Riviera và Bến du thuyền Torquay 10 phút đi bộ. Khách sạn này cách Công viên Quốc gia Dartmoor 18,9 km và cách Bãi biển Exmouth 50,8 km.

Attractions


Khoảng cách được làm tròn đến 0,1 km (hoặc dặm).

Trung tâm Hội nghị Quốc tế Riviera - 0,7 km
Bến du thuyền Torquay - 0,8 km
Nhà hát Princess - 0,8 km
Bãi biển Torre Abbey Sands - 0,9 km
Tu viện Torre - 0,9 km
Bến Cảng Trong - 1,1 km
Thế giới Khủng long Torquay - 1,1 km
Bảo tàng Torquay - 1,5 km
Công viên quốc gia Cockington - 1,7 km
Plainmoor - 1,8 km
Bãi biển Institute - 1,8 km
Câu lạc bộ bóng đá Torquay United - 1,9 km
Nhà hát nhỏ - 1,9 km
Vườn Cary - 2,1 km
Bãi biển Meadfoot - 2,3 km

Khách có thể đến Diamond Hotel qua Sân bay Exeter (EXT-Sân bay Quốc tế Exeter), cách khoảng 43,3 km

Facilities


Khách sạn không khói thuốc này có khu lái thuyền buồm lân cận, khu lặn có bình dưỡng khí lân cận và khu lướt ván buồm lân cận.

Business Facilities


Có nhiều dịch vụ, tiện ích dành cho khách, bao gồm quầy tiếp tân phục vụ 24 giờ/ngày và nhân viên thông thạo nhiều ngôn ngữ. Có bãi đậu xe tự phục vụ (phụ phí) trong khuôn viên.

Rooms


Hãy nghỉ ngơi thoải mái như đang ở nhà mình tại một trong 46 phòng.

Tất cả những tiện ích tại Diamond Hotel

Quầy bar, cafe và phòng lounge Diamond Hotel
Quầy bar, cafe và phòng lounge
Khu vực công cộng Diamond Hotel
Khu vực công cộng
Sảnh chờ Diamond Hotel
Sảnh chờ
Bên ngoài Diamond Hotel
Bên ngoài
Khác Diamond Hotel
Khác

Dịch vụ khách sạn

  • Đội ngũ nhân viên đa ngôn ngữ
  • Lễ tân 24h

Ẩm thực

  • Bữa sáng kiểu Âu

Kết nối mạng

  • Wifi (miễn phí)

Tiện nghi chung

  • Bãi gửi xe

Tiện nghi công cộng

  • Khu vực không hút thuốc

Chính sách và những thông tin liên quan của Diamond Hotel

Lưu Ý Quan Trọng
Bạn muốn nhận phòng bên ngoài khung giờ quy định (ví dụ như sáng sớm hoặc tối muộn)? Bạn có thể thoả thuận trực tiếp với nơi lưu trú!

Thời gian nhận phòng/trả phòng

Giờ nhận phòng:
15:00 - 22:00
Giờ trả phòng:
Trước 10:00

Hướng Dẫn Nhận Phòng Chung

  • Có thể thu phí thêm người với mức phí khác nhau, tùy chính sách riêng
  • Có thể cần giấy tờ tùy thân hợp pháp có ảnh và cần đặt cọc bằng thẻ tín dụng, thẻ ghi nợ hoặc tiền mặt (cho các chi phí phát sinh - nếu có) khi làm thủ tục nhận phòng
  • Tùy thuộc vào tình hình thực tế khi nhận phòng mà các yêu cầu đặc biệt có được đáp ứng hay không và có thể thu phụ phí. Không đảm bảo đáp ứng mọi yêu cầu đặc biệt
  • Nơi lưu trú này nhận thanh toán bằng thẻ tín dụng
  • Nơi lưu trú này sử dụng dịch vụ dọn vệ sinh chuyên nghiệp
, Nhân viên tiếp tân sẽ đón tiếp khi khách đến nơi lưu trú. Thông tin do nơi lưu trú cung cấp có thể được dịch bằng công cụ dịch tự động.

Thú cưng

Pets Not Allowed
Đọc tất cả

Thông tin chung

Tiện ích chung
Lễ tân 24h, WiFi
Thời gian nhận/trả phòng
Từ 15:00 - 22:00 - đến 10:00
Có ăn sáng
Có, khách sạn có phòng cung cấp bữa sáng
Số phòng còn trống tai Diamond Hotel
46
Những tiện nghi khác tại Diamond Hotel
Đội ngũ nhân viên đa ngôn ngữ, Bữa sáng kiểu Âu, Wifi (miễn phí), Bãi gửi xe, Khu vực không hút thuốc

Câu hỏi thường gặp về Diamond Hotel

Những tiện ích tại Diamond Hotel?
Những tiện ích tại Diamond Hotel bao gồm Lễ tân 24h, WiFi. (một số dịch vụ sẽ yêu cầu trả thêm phí):
Thời gian nhận phòng và trả phòng của Diamond Hotel?
Thời gian nhận phòng tại Diamond Hotel là từ 15:00 - 22:00 và trả phòng trước Trước 10:00
Diamond Hotel có phục vụ ăn sáng không?
Có, Diamond Hotel có dịch vụ cung cấp bữa sáng. Tuy nhiên, bạn sẽ cần phải chọn loại phòng có dịch vụ ăn sáng. Nếu không, bạn sẽ phải trả một khoản phí nếu đặt phòng không có ăn sáng.
Khách sạn Diamond Hotel đạt tiêu chuẩn mấy sao?
Diamond Hotel là khách sạn đạt tiêu chuẩn 2.0 sao.
Tổng số phòng hiện có tại Diamond Hotel là bao nhiêu?
Tổng số phòng tại Diamond Hotel là 46 phòng.
Xem tất cả

Những review khác của du khách về Diamond Hotel

6,4
Hài lòng
Từ 313 đánh giá
Vệ sinh

6,8

Tiện nghi phòng

6,8

Vị trí

8,0

Dịch vụ và Tiện ích

7,4

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách Diamond Hotel

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Rob
icon-Giải trí
Giải trí
2,0
/10
Đánh giá cách đây 34 tuần

Expedia Group verified review

Arrived at 9.00 Fri evening t He couldn't find any record of my booking, even after showing booking confirmation and reference. The place had a musty smell and a unclean feel to it. It looks as if there has been no attempts of upkeep at the property for years. I did not stay and found somewhere else to stay
Aleksandra
icon-cùng Bạn đời
cùng Bạn đời
2,0
/10
Đánh giá cách đây 35 tuần

Hotels.com verified review

The "breakfast" was some pastries that were bought wholesale, loaves of cheap toast bread, butter and jam, and sparkling squash. This wasn't a breakfast and if I had known it was this I wouldn't have booked here. The receptionist was incredibly hard to understand, you have to pay £10 per night to park your car in the worst and dodgiest car park all the time, and the whole site feels unsafe with loud and strange characters in every corner. There was hair on the shower curtain. There was a weird couple of drawers in the desk that were bolted. The roof as you walk past the window is littered with rubbish.
Đọc thêm
Paul
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
4,0
/10
Đánh giá cách đây 35 tuần

Expedia Group verified review

For the price we paid I was only expecting very basic accommodation - I think a comfortable bed and a warm shower are a minimum expectation whatever the price and on that basis it just about delivers. However, there was a very uncomfortable feeling throughout the whole stay, not helped by other residents coming and going noisily at all hours of the day and night, the shady looking characters hanging around nearby and the barely disguised drug deals we witnessed in the vicinity involving those residents. I don’t believe the hotel or staff had any involvement, but they may want to consider what sort of clientele they want to attract.
Đọc thêm
AnnMarie
2,0
/10
Đánh giá cách đây 36 tuần

Expedia Group verified review

We booked from sept 18-28 but left after 4 days and they would not give us a refund They said we’d have to contact Expedia to get a refund
Donna
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
2,0
/10
Đánh giá cách đây 36 tuần

Expedia Group verified review

Horrible
Tammy
icon-cùng Bạn đời
cùng Bạn đời
6,0
/10
Đánh giá cách đây 36 tuần

Hotels.com verified review

We booked this for just a night away, we saw only 1 staff member (lady on reception) very helpful but other then that we saw no-one, the room we had was clean but very dated, toilet didnt flush properly,the lino on the floor wasnt fitted properly and had bubbles-persumable from an old leak, beckfast was free but the dining area put us off so decided against it, its a shame because it could be a lovely hotel if it had monry invested to make it more upto date. We visut torquay every few months but we wont be visiting this hotel again.
Đọc thêm
Stella
icon-cùng Bạn đời
cùng Bạn đời
2,0
/10
Đánh giá cách đây 36 tuần

Hotels.com verified review

We stayed in the Richmand hotel. Well it was awful. Firstly it was filthy all over walls floors balconies. Pool not in use The Bar not in use no dining room breakfast is Croissants only on a tray on top the dirty bar just help your self. We had a balcony with decking all broken full of halls. The TV not in use. We payed £90 for absolutely nothing we will never stay there again. Please think before you say YES.
Đọc thêm
Sarah
2,0
/10
Đánh giá cách đây 36 tuần

Expedia Group verified review

DO NOT STAY HERE!! On arrival at the hotel in the evening we were told that the parking was £10 per night even though the website I booked through said free parking. We were then told that the lift was out of order, I have read reviews since stating other guests were also told this, but I don't believe that there even IS a lift at the hotel and the staff are told to lie. The girl at the reception was pleasant and polite and I felt sorry for her. There was a man skulking around reception acting strangly and staring at us the whole time we were checking in. We presumed was a member of staff, it was unnerving. We were then told we had to pay for the room (I had to check my bank to find that Expedia had only taken £8 when I thought that I had paid in full) I really wish I had checked the room before paying. As we struggled up the stairs with our luggage, the closer we got alongthe corridor, the dirtier the carpets and walls became. Our room was dingy, smelly and the carpet was disgusting. Old stains on the walls and carpets and cigarette burns on the bathroom window sill. All the furniture was damaged or broken. The bed sheets were dirty and smelt damp. There were lots of dodgy looking men hanging around in the corridor outside our room and we didn't feel safe. We felt that we couldn't stay and left after 10 minutes and booked into the local Travelodge which thankfully had a room available. I can't believe that this place is allowed to run as a hotel, its disgusting and needs
Đọc thêm
Hooi
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 37 tuần

Hotels.com verified review

There is limited parking space and no disable parking space. Inside tge building, it smell musty the front desk surface dusty and sticky. Only one person operate at the counter. Not able to speak to manager. The whole building looked dated, peeling paint, half hanging curtain at certain rooms( can see it from outside ). Guests are mostly drunk and loud even during day time. Outside the main door, there is a man keep approaching guests to give him cigarettes. Very intimidating. Receptionist not very helpful and knowledge able. Can't really answer my questions. Have to call Hotels.com if i require further helps.
Đọc thêm
Robert
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 38 tuần

Expedia Group verified review

Required a lot of up and down climbing to get around
Charlie
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
2,0
/10
Đánh giá cách đây 38 tuần

Expedia Group verified review

The place was terrible we had to wait for a room. The life was out of order the TV was not working we left early shocking hotel would not recommend to anyone.
Lewis
icon-Giải trí cùng Trẻ em
Giải trí cùng Trẻ em
4,0
/10
Đánh giá cách đây 40 tuần

Expedia Group verified review

I recently stayed at this hotel and had a very mixed experience. The gentleman on the night shift was extremely rude and arrogant – without doubt the most unpleasant member of staff I’ve ever come across in a hotel. However, the lady on reception in the morning was the complete opposite: very polite, helpful, and welcoming. The owner was also friendly and made an effort, which I really appreciated. That being said, they charge £10 per night for parking, which feels like daylight robbery, especially since you don’t even get a guaranteed parking space for that fee. The condition of the hotel itself isn’t great – it’s definitely in need of some attention – but for the price you pay, it’s decent value. Overall, the stay was acceptable thanks to the morning staff and the owner, but the night staff really lets the place down.
Đọc thêm
sukhwinder
icon-Giải trí cùng Trẻ em
Giải trí cùng Trẻ em
8,0
/10
Đánh giá cách đây 40 tuần

Expedia Group verified review

Excellent service by Hotel Staff
Samantha
2,0
/10
Đánh giá cách đây 40 tuần

Expedia Group verified review

I’m not sure if it’s called the Richmond Hotel or Diamond Hotel, but either way, I would not recommend staying here. The place felt very dingy and was extremely noisy, making it hard to get a decent night’s sleep. The breakfast was disappointing, just toast and croissants, so if you want any real variety, you’ll need to go elsewhere. The worst part was the shower. It was like playing Russian roulette, swinging from scalding hot (the kind that burns your skin) to freezing cold without warning. Definitely not safe or comfortable. I wasn’t expecting luxury by any means, but wow… this was a real letdown. Save yourself the trouble and book somewhere else.
Đọc thêm
Ronald
icon-Giải trí cùng Trẻ em
Giải trí cùng Trẻ em
4,0
/10
Đánh giá cách đây 41 tuần

Expedia Group verified review

Love the rustic and vintage style, and staff were pretty nice but IT REAAALLY needs renovation. Not satisfied with their breakfast 😆 and hell expensive. No lift. Shower on the 3rd flr was just us flowing like my pee 😆 (not joking). No free parking which is £5 per night. They have pool w/o warmer and cost £10 (I forgot if it's family already or per person , or per swim. Breakfast was just croissants, coffee & tea, and 2 kinds of fruit drinks-that was JUST it. No protein or salads, none. So yeah.. pretty needs good management. It was a lovely sight, and the room given to us has a balcony with a pretty overlooking sea site. 😍
Đọc thêm
Sam
icon-Giải trí
Giải trí
6,0
/10
Đánh giá cách đây 41 tuần

Expedia Group verified review

Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.
Maureen
2,0
/10
Đánh giá cách đây 41 tuần

Hotels.com verified review

Before our stay I received an email confirming our booking for a Deluxe Double Ensuite room with a sea view. One day before our trip I received a call from HH Hotels informing me that if I had any questions just to call them. On our journey to the hotel I received another call telling me that the sea view room was no longer available. She said "You haven't paid yet and you booked with Hotels.com" I could have a Deluxe Double Ensuite room. We were given what could only be described as a hell hole in the basement near the fire escape. The route to exit was flooded. The carpet worn, the sink had major cracks which were black with mould and lack of cleaning, the shower had no door or curtain and again was disgusting. The velour headboard was thick with dust. I reported this and was moved to a small but slightly cleaner room. The door handle in the bathroom was broken and couldn't be used, therefore could not be closed. The shower was just no good at all , either scalding or very cold. The bed was comfortable. There were ample plug sockets. The chap on reception was there when we arrived at 2035 again for breakfast and late that same day. He was helpful and polite.
Đọc thêm
Heather
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
4,0
/10
Đánh giá cách đây 41 tuần

Expedia Group verified review

Only nice thing was the view from the room window. Didnt get any sleep due to noisey residents partying until atleast 4am. Hotel desperately needing refurbishing depressive downstairs reception and dining areas. Website very misleading with facilities as there was no bar and no parking This hotel should be closed down as definitely not fit for purpose
Đọc thêm
Raju
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 43 tuần

Hotels.com verified review

Over all it’s ok only the shower pressure is to low need to repair or adjust room 34
Claire
icon-Giải trí cùng Trẻ em
Giải trí cùng Trẻ em
10,0
/10
Đánh giá cách đây 44 tuần

Expedia Group verified review

Ignore the bad reviews. This is the second year running I’ve came here with my children. The hotel is clean and the staff are really polite and helpful it’s cheaper than the other hotels in the area as it’s being refurbished the rooms are decent and lovely views if you get a sea room.
Số lượng đánh giá trên mỗi trang
20
40

Sẵn sàng quyết định chưa?

Đặt phòng ngay bây giờ
Sảnh chờ 4 Diamond Hotel

Miễn trừ trách nhiệm

Miễn trừ trách nhiệm: Khách sạn có trách nhiệm bảo đảm tính chính xác của tất cả các hình ảnh thể hiện. Traveloka không chịu trách nhiệm đối với bất kỳ sai lệch nào về mặt hình ảnh.

Công ty TNHH Traveloka Việt Nam. Mã số doanh nghiệp 0313581779 | Địa chỉ: Tòa nhà An Phú, 117 - 119 Lý Chính Thắng, Phường Xuân Hòa, TP HCM | Đại diện pháp luật: Nguyễn Thị Thu Hương| Email: cs@traveloka.com | Tel: +84 28 3861 4699
Copyright © 2026 Traveloka. All rights reserved
6,4
Hài lòng
Từ 313 đánh giá
Vệ sinh

6,8

Tiện nghi phòng

6,8

Vị trí

8,0

Dịch vụ và Tiện ích

7,4

Sắp xếp theo
Liên quan nhất
Sự thích
Xem Tất cả

Đánh giá của du khách Diamond Hotel

Số lượng đánh giá trên mỗi trang
20
40
Đánh giá hàng đầu
Rob
icon-Giải trí
Giải trí
2,0
/10
Đánh giá cách đây 34 tuần

Expedia Group verified review

Arrived at 9.00 Fri evening t He couldn't find any record of my booking, even after showing booking confirmation and reference. The place had a musty smell and a unclean feel to it. It looks as if there has been no attempts of upkeep at the property for years. I did not stay and found somewhere else to stay
Aleksandra
icon-cùng Bạn đời
cùng Bạn đời
2,0
/10
Đánh giá cách đây 35 tuần

Hotels.com verified review

The "breakfast" was some pastries that were bought wholesale, loaves of cheap toast bread, butter and jam, and sparkling squash. This wasn't a breakfast and if I had known it was this I wouldn't have booked here. The receptionist was incredibly hard to understand, you have to pay £10 per night to park your car in the worst and dodgiest car park all the time, and the whole site feels unsafe with loud and strange characters in every corner. There was hair on the shower curtain. There was a weird couple of drawers in the desk that were bolted. The roof as you walk past the window is littered with rubbish.
Đọc thêm
Paul
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
4,0
/10
Đánh giá cách đây 35 tuần

Expedia Group verified review

For the price we paid I was only expecting very basic accommodation - I think a comfortable bed and a warm shower are a minimum expectation whatever the price and on that basis it just about delivers. However, there was a very uncomfortable feeling throughout the whole stay, not helped by other residents coming and going noisily at all hours of the day and night, the shady looking characters hanging around nearby and the barely disguised drug deals we witnessed in the vicinity involving those residents. I don’t believe the hotel or staff had any involvement, but they may want to consider what sort of clientele they want to attract.
Đọc thêm
AnnMarie
2,0
/10
Đánh giá cách đây 36 tuần

Expedia Group verified review

We booked from sept 18-28 but left after 4 days and they would not give us a refund They said we’d have to contact Expedia to get a refund
Donna
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
2,0
/10
Đánh giá cách đây 36 tuần

Expedia Group verified review

Horrible
Tammy
icon-cùng Bạn đời
cùng Bạn đời
6,0
/10
Đánh giá cách đây 36 tuần

Hotels.com verified review

We booked this for just a night away, we saw only 1 staff member (lady on reception) very helpful but other then that we saw no-one, the room we had was clean but very dated, toilet didnt flush properly,the lino on the floor wasnt fitted properly and had bubbles-persumable from an old leak, beckfast was free but the dining area put us off so decided against it, its a shame because it could be a lovely hotel if it had monry invested to make it more upto date. We visut torquay every few months but we wont be visiting this hotel again.
Đọc thêm
Stella
icon-cùng Bạn đời
cùng Bạn đời
2,0
/10
Đánh giá cách đây 36 tuần

Hotels.com verified review

We stayed in the Richmand hotel. Well it was awful. Firstly it was filthy all over walls floors balconies. Pool not in use The Bar not in use no dining room breakfast is Croissants only on a tray on top the dirty bar just help your self. We had a balcony with decking all broken full of halls. The TV not in use. We payed £90 for absolutely nothing we will never stay there again. Please think before you say YES.
Đọc thêm
Sarah
2,0
/10
Đánh giá cách đây 36 tuần

Expedia Group verified review

DO NOT STAY HERE!! On arrival at the hotel in the evening we were told that the parking was £10 per night even though the website I booked through said free parking. We were then told that the lift was out of order, I have read reviews since stating other guests were also told this, but I don't believe that there even IS a lift at the hotel and the staff are told to lie. The girl at the reception was pleasant and polite and I felt sorry for her. There was a man skulking around reception acting strangly and staring at us the whole time we were checking in. We presumed was a member of staff, it was unnerving. We were then told we had to pay for the room (I had to check my bank to find that Expedia had only taken £8 when I thought that I had paid in full) I really wish I had checked the room before paying. As we struggled up the stairs with our luggage, the closer we got alongthe corridor, the dirtier the carpets and walls became. Our room was dingy, smelly and the carpet was disgusting. Old stains on the walls and carpets and cigarette burns on the bathroom window sill. All the furniture was damaged or broken. The bed sheets were dirty and smelt damp. There were lots of dodgy looking men hanging around in the corridor outside our room and we didn't feel safe. We felt that we couldn't stay and left after 10 minutes and booked into the local Travelodge which thankfully had a room available. I can't believe that this place is allowed to run as a hotel, its disgusting and needs
Đọc thêm
Hooi
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
2,0
/10
Đánh giá cách đây 37 tuần

Hotels.com verified review

There is limited parking space and no disable parking space. Inside tge building, it smell musty the front desk surface dusty and sticky. Only one person operate at the counter. Not able to speak to manager. The whole building looked dated, peeling paint, half hanging curtain at certain rooms( can see it from outside ). Guests are mostly drunk and loud even during day time. Outside the main door, there is a man keep approaching guests to give him cigarettes. Very intimidating. Receptionist not very helpful and knowledge able. Can't really answer my questions. Have to call Hotels.com if i require further helps.
Đọc thêm
Robert
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
8,0
/10
Đánh giá cách đây 38 tuần

Expedia Group verified review

Required a lot of up and down climbing to get around
Charlie
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
2,0
/10
Đánh giá cách đây 38 tuần

Expedia Group verified review

The place was terrible we had to wait for a room. The life was out of order the TV was not working we left early shocking hotel would not recommend to anyone.
Lewis
icon-Giải trí cùng Trẻ em
Giải trí cùng Trẻ em
4,0
/10
Đánh giá cách đây 40 tuần

Expedia Group verified review

I recently stayed at this hotel and had a very mixed experience. The gentleman on the night shift was extremely rude and arrogant – without doubt the most unpleasant member of staff I’ve ever come across in a hotel. However, the lady on reception in the morning was the complete opposite: very polite, helpful, and welcoming. The owner was also friendly and made an effort, which I really appreciated. That being said, they charge £10 per night for parking, which feels like daylight robbery, especially since you don’t even get a guaranteed parking space for that fee. The condition of the hotel itself isn’t great – it’s definitely in need of some attention – but for the price you pay, it’s decent value. Overall, the stay was acceptable thanks to the morning staff and the owner, but the night staff really lets the place down.
Đọc thêm
sukhwinder
icon-Giải trí cùng Trẻ em
Giải trí cùng Trẻ em
8,0
/10
Đánh giá cách đây 40 tuần

Expedia Group verified review

Excellent service by Hotel Staff
Samantha
2,0
/10
Đánh giá cách đây 40 tuần

Expedia Group verified review

I’m not sure if it’s called the Richmond Hotel or Diamond Hotel, but either way, I would not recommend staying here. The place felt very dingy and was extremely noisy, making it hard to get a decent night’s sleep. The breakfast was disappointing, just toast and croissants, so if you want any real variety, you’ll need to go elsewhere. The worst part was the shower. It was like playing Russian roulette, swinging from scalding hot (the kind that burns your skin) to freezing cold without warning. Definitely not safe or comfortable. I wasn’t expecting luxury by any means, but wow… this was a real letdown. Save yourself the trouble and book somewhere else.
Đọc thêm
Ronald
icon-Giải trí cùng Trẻ em
Giải trí cùng Trẻ em
4,0
/10
Đánh giá cách đây 41 tuần

Expedia Group verified review

Love the rustic and vintage style, and staff were pretty nice but IT REAAALLY needs renovation. Not satisfied with their breakfast 😆 and hell expensive. No lift. Shower on the 3rd flr was just us flowing like my pee 😆 (not joking). No free parking which is £5 per night. They have pool w/o warmer and cost £10 (I forgot if it's family already or per person , or per swim. Breakfast was just croissants, coffee & tea, and 2 kinds of fruit drinks-that was JUST it. No protein or salads, none. So yeah.. pretty needs good management. It was a lovely sight, and the room given to us has a balcony with a pretty overlooking sea site. 😍
Đọc thêm
Sam
icon-Giải trí
Giải trí
6,0
/10
Đánh giá cách đây 41 tuần

Expedia Group verified review

Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.
Maureen
2,0
/10
Đánh giá cách đây 41 tuần

Hotels.com verified review

Before our stay I received an email confirming our booking for a Deluxe Double Ensuite room with a sea view. One day before our trip I received a call from HH Hotels informing me that if I had any questions just to call them. On our journey to the hotel I received another call telling me that the sea view room was no longer available. She said "You haven't paid yet and you booked with Hotels.com" I could have a Deluxe Double Ensuite room. We were given what could only be described as a hell hole in the basement near the fire escape. The route to exit was flooded. The carpet worn, the sink had major cracks which were black with mould and lack of cleaning, the shower had no door or curtain and again was disgusting. The velour headboard was thick with dust. I reported this and was moved to a small but slightly cleaner room. The door handle in the bathroom was broken and couldn't be used, therefore could not be closed. The shower was just no good at all , either scalding or very cold. The bed was comfortable. There were ample plug sockets. The chap on reception was there when we arrived at 2035 again for breakfast and late that same day. He was helpful and polite.
Đọc thêm
Heather
icon-Giải trí cùng Bạn đời
Giải trí cùng Bạn đời
4,0
/10
Đánh giá cách đây 41 tuần

Expedia Group verified review

Only nice thing was the view from the room window. Didnt get any sleep due to noisey residents partying until atleast 4am. Hotel desperately needing refurbishing depressive downstairs reception and dining areas. Website very misleading with facilities as there was no bar and no parking This hotel should be closed down as definitely not fit for purpose
Đọc thêm
Raju
icon-Bạn bè và Gia đình Kỳ nghỉ gia đình
Bạn bè và Gia đình Kỳ nghỉ gia đình
8,0
/10
Đánh giá cách đây 43 tuần

Hotels.com verified review

Over all it’s ok only the shower pressure is to low need to repair or adjust room 34
Claire
icon-Giải trí cùng Trẻ em
Giải trí cùng Trẻ em
10,0
/10
Đánh giá cách đây 44 tuần

Expedia Group verified review

Ignore the bad reviews. This is the second year running I’ve came here with my children. The hotel is clean and the staff are really polite and helpful it’s cheaper than the other hotels in the area as it’s being refurbished the rooms are decent and lovely views if you get a sea room.
Số lượng đánh giá trên mỗi trang
20
40