Diamond Hotel

Hotel
6.4
/10
Baik
313 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Claire

10.0
/ 10
Ignore the bad reviews. This is the second year running I’ve came here with my children. The hotel is clean and the staff are really polite and helpful it’s cheaper than the other hotels in the area as it’s being refurbished the rooms are decent and lovely views if you get a sea room.

Kirsty

10.0
/ 10
we always stay at the Richmond hotel when we go away the staff are friendly . Ali on reception is lovely very welcoming and friendly always happy to help with anything or anything and also the manager Shazly very friendly and welcoming and very helpful love staying at this hotel and can’t wait to come back for new year weekend see you again soon kirsty and ry

Lesley

10.0
/ 10
Mohamed in reception made us feel very welcome. So did his young colleague - I didn't catch his name. We were there for 5 nights and had two rooms. There was not much car parking space but we were able to park for most of our stay on site. The rooms were clean and the shower worked perfectly. The hotel's decor could use a lick of paint but other than that we all had an enjoyable stay.
Di Kawasan
Lihat Peta
27 Croft Road, Torbay, England, TQ2 5UD

Kemudahan Utama

Lihat Lebih
Meja Depan 24 jam
WiFi
Diamond Hotel ialah sebuah hotel dalam kawasan persekitaran yang baik, yang terletak di Torbay. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.
Lihat Lebih
Log masuk berjaya!
Sekarang anda boleh menikmati lebih banyak manfaat, termasuk pilihan untuk membuat pembayaran menjelang tarikh penginapan anda!

Persekitaran Diamond Hotel

27 Croft Road, Torbay, England, TQ2 5UD
Temui Lebih Banyak Tempat
Lobi Diamond Hotel
Lobi 2 Diamond Hotel

Ketahui Lebih Lanjut Mengenai Diamond Hotel

General


Berdekatan Teater Princess

Location


Dengan pengianpan di Diamond Hotel di Bandar Torquay (Pusat Bandar Raya Torquay), anda akan berada dalam lingkungan 15 minit memandu dari Teater Princess dan South Devon. Hotel ini berada 18.9 km dari Taman Negara Dartmoor dan 50.8 km dari Pantai Exmouth.

Attractions


Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Pusat Persidangan Antarabangsa Riviera - 0.7 km / 0.4 mi
Torquay Marina - 0.8 km / 0.5 mi
Teater Princess - 0.8 km / 0.5 mi
Torre Abbey Sands - 0.9 km / 0.6 mi
Biara Torre - 0.9 km / 0.6 mi
Inner Harbour - 1.1 km / 0.7 mi
Torquays Dinosaur World - 1.1 km / 0.7 mi
Muzium Torquay - 1.5 km / 0.9 mi
Cockington Country Park - 1.7 km / 1 mi
Plainmoor - 1.8 km / 1.1 mi
Institute Beach - 1.8 km / 1.1 mi
Torquay United FC - 1.9 km / 1.2 mi
Little Theatre - 1.9 km / 1.2 mi
Cary Gardens - 2.1 km / 1.3 mi
Pantai Meadfoot - 2.3 km / 1.4 mi

Lapangan terbang pilihan untuk Diamond Hotel adalah Exeter (EXT-Lapangan Terbang Antarabangsa Exeter) - 43.3 km / 26.9 bt

Facilities


Hotel bebas asap rokok ini menampilkan berlayar berhampiran, selam skuba berhampiran dan luncur angin berhampiran.

Business Facilities


Kemudahan yang ditampilkan adalah termasuk meja/kaunter hadapan 24 jam dan kakitangan berbilang bahasa. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.

Rooms


Selesakan diri anda di salah satu daripada 46 bilik tamu.

Semua kemudahan dari Diamond Hotel

Bar, Kafe dan Lounge Diamond Hotel
Bar, Kafe dan Lounge
Ruang Umum Diamond Hotel
Ruang Umum
Lobi Diamond Hotel
Lobi
Luar Bangunan Diamond Hotel
Luar Bangunan
Lain-lain Diamond Hotel
Lain-lain

Perkhidmatan Hotel

  • Kakitangan berbilang bahasa
  • Penyambut tetamu 24 jam

Makanan dan Minuman

  • Sarapan Eropah

Kemudahan Internet

  • WiFi percuma

Umum

  • Parkir

Kemudahan Umum

  • Kawasan bebas rokok

Polisi Penginapan & Maklumat Umum di Diamond Hotel

Nota Penting
Ingin daftar masuk di luar waktu penerimaan tetamu (waktu awal pagi atau lewat malam)? Sila hubungi pihak penginapan secara terus untuk pengaturan daftar masuk.

Masa Daftar Masuk/Daftar Keluar

Daftar masuk:
15:00 - 22:00
Daftar keluar:
Sebelum 10:00

Instruksi Daftar Masuk Umum

  • Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
  • Pengenalan bergambar keluaran kerajaan dan kad kredit, kad debit atau deposit tunai mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
  • Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
  • Hartanah ini menerima kad kredit
  • Hartanah ini dibersihkan secara profesional
, Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Pets Not Allowed
Baca Semua

Maklumat Umum

Kemudahan Popular
Meja Depan 24 jam, WiFi
Masa Daftar Masuk / Daftar Keluar
Dari 15:00 - 22:00 - hingga 10:00
Ketersediaan Sarapan
Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Diamond Hotel
46
Fasilitas lain di Diamond Hotel
Kakitangan berbilang bahasa, Penyambut tetamu 24 jam, Sarapan Eropah, WiFi percuma, Parkir

Soalan lazim tentang Diamond Hotel

Apa facilities yang tersedia di Diamond Hotel?
Berikut facilities yang ada di Diamond Hotel seperti Meja Depan 24 jam, WiFi. (sesetengahnya mungkin memerlukan caj tambahan):
Kapan waktu check-in & check-out di Diamond Hotel?
Masa check-in di Diamond Hotel bermula dari 15:00 - 22:00 manakala masa check-out ialah pada Sebelum 10:00
Adakah Diamond Hotel menyediakan sarapan pagi?
Ya, Diamond Hotel menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.
Berapakah jumlah bintang yang dimiliki oleh Diamond Hotel?
Diamond Hotel ialah hotel bertaraf 2.0-bintang.
Berapakah jumlah bilik yang terdapat di Diamond Hotel?
Jumlah keseluruhan bilik di Diamond Hotel ialah 46.
Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Diamond Hotel

6.4
Baik
Daripada 313 ulasan
Kebersihan

6.8

Keselesaan Bilik

6.8

Lokasi

8.0

Perkhidmatan dan Kemudahan

7.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Diamond Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Rob
icon-Rekreasi
Rekreasi
2.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Arrived at 9.00 Fri evening t He couldn't find any record of my booking, even after showing booking confirmation and reference. The place had a musty smell and a unclean feel to it. It looks as if there has been no attempts of upkeep at the property for years. I did not stay and found somewhere else to stay
Aleksandra
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 35 minggu yang lalu

Hotels.com verified review

The "breakfast" was some pastries that were bought wholesale, loaves of cheap toast bread, butter and jam, and sparkling squash. This wasn't a breakfast and if I had known it was this I wouldn't have booked here. The receptionist was incredibly hard to understand, you have to pay £10 per night to park your car in the worst and dodgiest car park all the time, and the whole site feels unsafe with loud and strange characters in every corner. There was hair on the shower curtain. There was a weird couple of drawers in the desk that were bolted. The roof as you walk past the window is littered with rubbish.
Read More
Paul
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

For the price we paid I was only expecting very basic accommodation - I think a comfortable bed and a warm shower are a minimum expectation whatever the price and on that basis it just about delivers. However, there was a very uncomfortable feeling throughout the whole stay, not helped by other residents coming and going noisily at all hours of the day and night, the shady looking characters hanging around nearby and the barely disguised drug deals we witnessed in the vicinity involving those residents. I don’t believe the hotel or staff had any involvement, but they may want to consider what sort of clientele they want to attract.
Read More
AnnMarie
2.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

We booked from sept 18-28 but left after 4 days and they would not give us a refund They said we’d have to contact Expedia to get a refund
Donna
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

Horrible
Tammy
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 36 minggu yang lalu

Hotels.com verified review

We booked this for just a night away, we saw only 1 staff member (lady on reception) very helpful but other then that we saw no-one, the room we had was clean but very dated, toilet didnt flush properly,the lino on the floor wasnt fitted properly and had bubbles-persumable from an old leak, beckfast was free but the dining area put us off so decided against it, its a shame because it could be a lovely hotel if it had monry invested to make it more upto date. We visut torquay every few months but we wont be visiting this hotel again.
Read More
Stella
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 36 minggu yang lalu

Hotels.com verified review

We stayed in the Richmand hotel. Well it was awful. Firstly it was filthy all over walls floors balconies. Pool not in use The Bar not in use no dining room breakfast is Croissants only on a tray on top the dirty bar just help your self. We had a balcony with decking all broken full of halls. The TV not in use. We payed £90 for absolutely nothing we will never stay there again. Please think before you say YES.
Read More
Sarah
2.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

DO NOT STAY HERE!! On arrival at the hotel in the evening we were told that the parking was £10 per night even though the website I booked through said free parking. We were then told that the lift was out of order, I have read reviews since stating other guests were also told this, but I don't believe that there even IS a lift at the hotel and the staff are told to lie. The girl at the reception was pleasant and polite and I felt sorry for her. There was a man skulking around reception acting strangly and staring at us the whole time we were checking in. We presumed was a member of staff, it was unnerving. We were then told we had to pay for the room (I had to check my bank to find that Expedia had only taken £8 when I thought that I had paid in full) I really wish I had checked the room before paying. As we struggled up the stairs with our luggage, the closer we got alongthe corridor, the dirtier the carpets and walls became. Our room was dingy, smelly and the carpet was disgusting. Old stains on the walls and carpets and cigarette burns on the bathroom window sill. All the furniture was damaged or broken. The bed sheets were dirty and smelt damp. There were lots of dodgy looking men hanging around in the corridor outside our room and we didn't feel safe. We felt that we couldn't stay and left after 10 minutes and booked into the local Travelodge which thankfully had a room available. I can't believe that this place is allowed to run as a hotel, its disgusting and needs
Read More
Hooi
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 37 minggu yang lalu

Hotels.com verified review

There is limited parking space and no disable parking space. Inside tge building, it smell musty the front desk surface dusty and sticky. Only one person operate at the counter. Not able to speak to manager. The whole building looked dated, peeling paint, half hanging curtain at certain rooms( can see it from outside ). Guests are mostly drunk and loud even during day time. Outside the main door, there is a man keep approaching guests to give him cigarettes. Very intimidating. Receptionist not very helpful and knowledge able. Can't really answer my questions. Have to call Hotels.com if i require further helps.
Read More
Robert
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 38 minggu yang lalu

Expedia Group verified review

Required a lot of up and down climbing to get around
Charlie
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 38 minggu yang lalu

Expedia Group verified review

The place was terrible we had to wait for a room. The life was out of order the TV was not working we left early shocking hotel would not recommend to anyone.
Lewis
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
4.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

I recently stayed at this hotel and had a very mixed experience. The gentleman on the night shift was extremely rude and arrogant – without doubt the most unpleasant member of staff I’ve ever come across in a hotel. However, the lady on reception in the morning was the complete opposite: very polite, helpful, and welcoming. The owner was also friendly and made an effort, which I really appreciated. That being said, they charge £10 per night for parking, which feels like daylight robbery, especially since you don’t even get a guaranteed parking space for that fee. The condition of the hotel itself isn’t great – it’s definitely in need of some attention – but for the price you pay, it’s decent value. Overall, the stay was acceptable thanks to the morning staff and the owner, but the night staff really lets the place down.
Read More
sukhwinder
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

Excellent service by Hotel Staff
Samantha
2.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

I’m not sure if it’s called the Richmond Hotel or Diamond Hotel, but either way, I would not recommend staying here. The place felt very dingy and was extremely noisy, making it hard to get a decent night’s sleep. The breakfast was disappointing, just toast and croissants, so if you want any real variety, you’ll need to go elsewhere. The worst part was the shower. It was like playing Russian roulette, swinging from scalding hot (the kind that burns your skin) to freezing cold without warning. Definitely not safe or comfortable. I wasn’t expecting luxury by any means, but wow… this was a real letdown. Save yourself the trouble and book somewhere else.
Read More
Ronald
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
4.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

Love the rustic and vintage style, and staff were pretty nice but IT REAAALLY needs renovation. Not satisfied with their breakfast 😆 and hell expensive. No lift. Shower on the 3rd flr was just us flowing like my pee 😆 (not joking). No free parking which is £5 per night. They have pool w/o warmer and cost £10 (I forgot if it's family already or per person , or per swim. Breakfast was just croissants, coffee & tea, and 2 kinds of fruit drinks-that was JUST it. No protein or salads, none. So yeah.. pretty needs good management. It was a lovely sight, and the room given to us has a balcony with a pretty overlooking sea site. 😍
Read More
Sam
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.
Maureen
2.0
/10
Diulas 41 minggu yang lalu

Hotels.com verified review

Before our stay I received an email confirming our booking for a Deluxe Double Ensuite room with a sea view. One day before our trip I received a call from HH Hotels informing me that if I had any questions just to call them. On our journey to the hotel I received another call telling me that the sea view room was no longer available. She said "You haven't paid yet and you booked with Hotels.com" I could have a Deluxe Double Ensuite room. We were given what could only be described as a hell hole in the basement near the fire escape. The route to exit was flooded. The carpet worn, the sink had major cracks which were black with mould and lack of cleaning, the shower had no door or curtain and again was disgusting. The velour headboard was thick with dust. I reported this and was moved to a small but slightly cleaner room. The door handle in the bathroom was broken and couldn't be used, therefore could not be closed. The shower was just no good at all , either scalding or very cold. The bed was comfortable. There were ample plug sockets. The chap on reception was there when we arrived at 2035 again for breakfast and late that same day. He was helpful and polite.
Read More
Heather
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

Only nice thing was the view from the room window. Didnt get any sleep due to noisey residents partying until atleast 4am. Hotel desperately needing refurbishing depressive downstairs reception and dining areas. Website very misleading with facilities as there was no bar and no parking This hotel should be closed down as definitely not fit for purpose
Read More
Raju
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 43 minggu yang lalu

Hotels.com verified review

Over all it’s ok only the shower pressure is to low need to repair or adjust room 34
Claire
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 44 minggu yang lalu

Expedia Group verified review

Ignore the bad reviews. This is the second year running I’ve came here with my children. The hotel is clean and the staff are really polite and helpful it’s cheaper than the other hotels in the area as it’s being refurbished the rooms are decent and lovely views if you get a sea room.
Bilangan ulasan setiap halaman
20
40

Bersedia untuk membuat keputusan?

Tempah Penginapan Anda Sekarang
Lobi 4 Diamond Hotel

Penafian

Penafian: Adalah tanggungjawab hotel untuk memastikan semua gambar adalah tepat. Traveloka tidak akan bertanggungjawab atas sebarang gambar yang tidak tepat.

Traveloka Sdn Bhd (No. Pendaftaran 201501003122), Tingkat 14 Menara 2, Menara Kembar Bank Rakyat, 33 Jalan Rakyat Brickfields, 50470 Kuala Lumpur, Malaysia
Copyright © 2026 Traveloka. All rights reserved
6.4
Baik
Daripada 313 ulasan
Kebersihan

6.8

Keselesaan Bilik

6.8

Lokasi

8.0

Perkhidmatan dan Kemudahan

7.4

Isih mengikut
Paling Relevan
Pilihan
Lihat Semua

Ulasan Pelancong Diamond Hotel

Bilangan ulasan setiap halaman
20
40
Ulasan teratas
Rob
icon-Rekreasi
Rekreasi
2.0
/10
Diulas 34 minggu yang lalu

Expedia Group verified review

Arrived at 9.00 Fri evening t He couldn't find any record of my booking, even after showing booking confirmation and reference. The place had a musty smell and a unclean feel to it. It looks as if there has been no attempts of upkeep at the property for years. I did not stay and found somewhere else to stay
Aleksandra
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 35 minggu yang lalu

Hotels.com verified review

The "breakfast" was some pastries that were bought wholesale, loaves of cheap toast bread, butter and jam, and sparkling squash. This wasn't a breakfast and if I had known it was this I wouldn't have booked here. The receptionist was incredibly hard to understand, you have to pay £10 per night to park your car in the worst and dodgiest car park all the time, and the whole site feels unsafe with loud and strange characters in every corner. There was hair on the shower curtain. There was a weird couple of drawers in the desk that were bolted. The roof as you walk past the window is littered with rubbish.
Read More
Paul
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 35 minggu yang lalu

Expedia Group verified review

For the price we paid I was only expecting very basic accommodation - I think a comfortable bed and a warm shower are a minimum expectation whatever the price and on that basis it just about delivers. However, there was a very uncomfortable feeling throughout the whole stay, not helped by other residents coming and going noisily at all hours of the day and night, the shady looking characters hanging around nearby and the barely disguised drug deals we witnessed in the vicinity involving those residents. I don’t believe the hotel or staff had any involvement, but they may want to consider what sort of clientele they want to attract.
Read More
AnnMarie
2.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

We booked from sept 18-28 but left after 4 days and they would not give us a refund They said we’d have to contact Expedia to get a refund
Donna
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

Horrible
Tammy
icon-dengan Pasangan
dengan Pasangan
6.0
/10
Diulas 36 minggu yang lalu

Hotels.com verified review

We booked this for just a night away, we saw only 1 staff member (lady on reception) very helpful but other then that we saw no-one, the room we had was clean but very dated, toilet didnt flush properly,the lino on the floor wasnt fitted properly and had bubbles-persumable from an old leak, beckfast was free but the dining area put us off so decided against it, its a shame because it could be a lovely hotel if it had monry invested to make it more upto date. We visut torquay every few months but we wont be visiting this hotel again.
Read More
Stella
icon-dengan Pasangan
dengan Pasangan
2.0
/10
Diulas 36 minggu yang lalu

Hotels.com verified review

We stayed in the Richmand hotel. Well it was awful. Firstly it was filthy all over walls floors balconies. Pool not in use The Bar not in use no dining room breakfast is Croissants only on a tray on top the dirty bar just help your self. We had a balcony with decking all broken full of halls. The TV not in use. We payed £90 for absolutely nothing we will never stay there again. Please think before you say YES.
Read More
Sarah
2.0
/10
Diulas 36 minggu yang lalu

Expedia Group verified review

DO NOT STAY HERE!! On arrival at the hotel in the evening we were told that the parking was £10 per night even though the website I booked through said free parking. We were then told that the lift was out of order, I have read reviews since stating other guests were also told this, but I don't believe that there even IS a lift at the hotel and the staff are told to lie. The girl at the reception was pleasant and polite and I felt sorry for her. There was a man skulking around reception acting strangly and staring at us the whole time we were checking in. We presumed was a member of staff, it was unnerving. We were then told we had to pay for the room (I had to check my bank to find that Expedia had only taken £8 when I thought that I had paid in full) I really wish I had checked the room before paying. As we struggled up the stairs with our luggage, the closer we got alongthe corridor, the dirtier the carpets and walls became. Our room was dingy, smelly and the carpet was disgusting. Old stains on the walls and carpets and cigarette burns on the bathroom window sill. All the furniture was damaged or broken. The bed sheets were dirty and smelt damp. There were lots of dodgy looking men hanging around in the corridor outside our room and we didn't feel safe. We felt that we couldn't stay and left after 10 minutes and booked into the local Travelodge which thankfully had a room available. I can't believe that this place is allowed to run as a hotel, its disgusting and needs
Read More
Hooi
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
2.0
/10
Diulas 37 minggu yang lalu

Hotels.com verified review

There is limited parking space and no disable parking space. Inside tge building, it smell musty the front desk surface dusty and sticky. Only one person operate at the counter. Not able to speak to manager. The whole building looked dated, peeling paint, half hanging curtain at certain rooms( can see it from outside ). Guests are mostly drunk and loud even during day time. Outside the main door, there is a man keep approaching guests to give him cigarettes. Very intimidating. Receptionist not very helpful and knowledge able. Can't really answer my questions. Have to call Hotels.com if i require further helps.
Read More
Robert
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
8.0
/10
Diulas 38 minggu yang lalu

Expedia Group verified review

Required a lot of up and down climbing to get around
Charlie
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
2.0
/10
Diulas 38 minggu yang lalu

Expedia Group verified review

The place was terrible we had to wait for a room. The life was out of order the TV was not working we left early shocking hotel would not recommend to anyone.
Lewis
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
4.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

I recently stayed at this hotel and had a very mixed experience. The gentleman on the night shift was extremely rude and arrogant – without doubt the most unpleasant member of staff I’ve ever come across in a hotel. However, the lady on reception in the morning was the complete opposite: very polite, helpful, and welcoming. The owner was also friendly and made an effort, which I really appreciated. That being said, they charge £10 per night for parking, which feels like daylight robbery, especially since you don’t even get a guaranteed parking space for that fee. The condition of the hotel itself isn’t great – it’s definitely in need of some attention – but for the price you pay, it’s decent value. Overall, the stay was acceptable thanks to the morning staff and the owner, but the night staff really lets the place down.
Read More
sukhwinder
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
8.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

Excellent service by Hotel Staff
Samantha
2.0
/10
Diulas 40 minggu yang lalu

Expedia Group verified review

I’m not sure if it’s called the Richmond Hotel or Diamond Hotel, but either way, I would not recommend staying here. The place felt very dingy and was extremely noisy, making it hard to get a decent night’s sleep. The breakfast was disappointing, just toast and croissants, so if you want any real variety, you’ll need to go elsewhere. The worst part was the shower. It was like playing Russian roulette, swinging from scalding hot (the kind that burns your skin) to freezing cold without warning. Definitely not safe or comfortable. I wasn’t expecting luxury by any means, but wow… this was a real letdown. Save yourself the trouble and book somewhere else.
Read More
Ronald
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
4.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

Love the rustic and vintage style, and staff were pretty nice but IT REAAALLY needs renovation. Not satisfied with their breakfast 😆 and hell expensive. No lift. Shower on the 3rd flr was just us flowing like my pee 😆 (not joking). No free parking which is £5 per night. They have pool w/o warmer and cost £10 (I forgot if it's family already or per person , or per swim. Breakfast was just croissants, coffee & tea, and 2 kinds of fruit drinks-that was JUST it. No protein or salads, none. So yeah.. pretty needs good management. It was a lovely sight, and the room given to us has a balcony with a pretty overlooking sea site. 😍
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Sam
icon-Rekreasi
Rekreasi
6.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

Hotel was basic and tidy and reasonably priced. However, it is in need of modernisation and the cleanliness could be better. For example, I had to clean the light switch after entering the room. They have also just opened the swimming pool which is a bonus and a basic breakfast is included.
Maureen
2.0
/10
Diulas 41 minggu yang lalu

Hotels.com verified review

Before our stay I received an email confirming our booking for a Deluxe Double Ensuite room with a sea view. One day before our trip I received a call from HH Hotels informing me that if I had any questions just to call them. On our journey to the hotel I received another call telling me that the sea view room was no longer available. She said "You haven't paid yet and you booked with Hotels.com" I could have a Deluxe Double Ensuite room. We were given what could only be described as a hell hole in the basement near the fire escape. The route to exit was flooded. The carpet worn, the sink had major cracks which were black with mould and lack of cleaning, the shower had no door or curtain and again was disgusting. The velour headboard was thick with dust. I reported this and was moved to a small but slightly cleaner room. The door handle in the bathroom was broken and couldn't be used, therefore could not be closed. The shower was just no good at all , either scalding or very cold. The bed was comfortable. There were ample plug sockets. The chap on reception was there when we arrived at 2035 again for breakfast and late that same day. He was helpful and polite.
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Heather
icon-Rekreasi dengan Pasangan
Rekreasi dengan Pasangan
4.0
/10
Diulas 41 minggu yang lalu

Expedia Group verified review

Only nice thing was the view from the room window. Didnt get any sleep due to noisey residents partying until atleast 4am. Hotel desperately needing refurbishing depressive downstairs reception and dining areas. Website very misleading with facilities as there was no bar and no parking This hotel should be closed down as definitely not fit for purpose
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Raju
icon-Rakan dan Keluarga Percutian Keluarga
Rakan dan Keluarga Percutian Keluarga
8.0
/10
Diulas 43 minggu yang lalu

Hotels.com verified review

Over all it’s ok only the shower pressure is to low need to repair or adjust room 34
Claire
icon-Rekreasi dengan Anak
Rekreasi dengan Anak
10.0
/10
Diulas 44 minggu yang lalu

Expedia Group verified review

Ignore the bad reviews. This is the second year running I’ve came here with my children. The hotel is clean and the staff are really polite and helpful it’s cheaper than the other hotels in the area as it’s being refurbished the rooms are decent and lovely views if you get a sea room.
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