Hotel 261

Average room, bathroom could be cleaned,

Hotel très propre et cosy. En revanche gros soucis petit déjeuner ke 2 ème jour. Le resto little napoli n a jamais ouvert. Fonc j ai payé un full english breakfast pour rien. Je n ai jamais pu déjeuné. Ce n est absolument pas professionnel. J exige le remboursement de ce petit déjeuner. Celui du 2 ème matin. On paye un service que l on a pas au final. Le petit déjeuner est servi à partir de 9h . Je suis resté jusqu'à 11h. Le resto n a jamais ouvert. . C est pas pro du tout. Je suis assez déçu de vos services

a wonderful stay overall, the only real negative is the rather thin walls, normally likely not the biggest of issues, but one of my nights a child was misbehaving loudly in the early hours of the morning and it woke me and kept me awake for a long time. other than this minor complaint my stay was wonderful, and the staff beyond helpful making my stay easy and comfortable

Had to leave £20 cash or my ID to get the key, super noisy inside and outside until about 2am, bed was rock hard and pillows were flat. Felt safe though and had a private bathroom which for the money is probably all you can ask for.

My single bed room faced the street. Lots of vehicle noise and people talking while walking on the sidewalk. No AC, but I was able to keep the small bathroom window open to get cool air. I think during the summer the room will be very Hot. Hot water kettle, coffee, tea creamer, sugar in the room. TV and shower worked okay. Check in required a $20 pound deposit for key return. So, don't lose the door key.

value for money stay . Different Staff at the reception during our 2 nights stay were very helpful . Special mention to the Napoli Restaurant staff Mimo and Luca where we had breakfast and dinner . They made us feel comfortable , welcoming and genuinel. Thanks

Clean room with fridge comfortable clean bed pub next door local shop parking on street was free after 5pm

Staff were absolutely lovely, a big shout out the the guy that was on the desk all of our stay, he was great and very helpful. We were swapped rooms as there was an issue with one of the beds upon arrival which staff understood and accommodated. The room had everything we needed for a few nights, our coffee and tea was topped up and our bin emptied. Great location if you do not wish to be in central London and venture everywhere, transport is easily accessible too. We only had breakfast on our first morning as we thought it was full English breakfast but realised after arriving that it is an Italian breakfast which did not cater to the kids taste but that was our mistake and should have looked into it more as the photos of the full breakfast were old photos from a cafe that used to cater the breakfasts.

I had a neat little room. You could hear traffic sometimes but you will be fine with earplugs if its a problem. The pillows were good support, The hotel was very organised with quiet respectful space between people staying there. It's in a great area. Pub next door.. Not too loud people or music really couldn't hear it. I would definitely go back the front desk were very polite.

The hotel was okay. It was what we paid for (£60 a night hotel in London in a great location). The bed had hairs all over it, at first the door wouldn’t lock properly and the breakfast we paid for was unfortunate. The hotel swiftly sorted the lock for us which was helpful :) The breakfast is at an Italian restaurant down the road and speaking with staff, they actually told us they don’t have breakfast on the menu so everything is made up on the day with what they have. We had overcooked eggs, Italian sausage and pancetta the first day and barely toasted bread. We left thinking it would have been better to get a meal deal from Tesco for breakfast each morning basically. The Italian restaurant is great for lunch and dinner though! A convenient hotel and did the job.

Room appeared OK on first walking in however the beds were extremely uncomfortable, the pillows were the most lumpy pillows I have ever seen - they must be many years old and are extremely uncomfortable. There was no soap available in the soap dispensers. There were white stains on one of the pillows and one of the duvets.

Limited parking and not secure. Hotel is dated, smells and feels unclean. Beds are lumpy, along with pillows and didn’t feel fresh.empty shower gel and hand wash dispensers. Stains down the glass

Yes,but the room is smell bad

Easy to find hotel, close to amenities/trains/shops. Great size room for my solo stay, room was nice and clean, bed was quite rigid and uncomfortable but no other complaints at all. Very good budget stay.

Nice and clean. No issues. Would stay here again

Really good shops are near walkable distance i enjoyed.

Staff were friendly. The room was nice..

Bedroom was clean. Bathroom floor, walls and ceiling need some attention.

Terrible. Breakfast was included in the price but I was not offered

I stayed here for two nights in a double room with breakfast included, and unfortunately the experience was very poor so would not recommend coming here at all will not be coming back ever. The room was not properly maintained. The towels were unclean with stains and an unpleasant smell. Basic amenities were missing – there was no proper soap (only a dispenser), no shampoo or conditioner, almost no utensils, and only one small packet of tea provided for the entire stay. The room was also extremely cold even though the heating was on, and the hot water took a long time to work. I raised concerns about insects in the room that I believed could be bed bugs, especially after my partner was bitten during the stay. When this was reported to staff, they were rude and dismissive and did not properly investigate the issue or offer an alternative room instead they checked us out. Breakfast had been included in my booking and paid for in advance, however I was told on arrival that breakfast was not being served during my stay. I was given a voucher to use in the restaurant, but when I tried to use it I was still charged the full price and service charge and only received a small discount. Overall, the accommodation and service were not as advertised and fell well below acceptable standards. The booking was eventually cancelled and only a partial refund was issued despite the problems experienced instead of full. Based on my experience, I would not recommend staying here.