Hôtel Elixir

Good location to the Louvre and church of Notre Dame. The bed is comfortable and our family got good night sleep.

Amazing hotel. Close to everything we wanted to walk too. Would stay here again!

Clean room, well positioned with the Chatelet metro station, walking distance to shops and WIFI reasonable

Accueil déplorable ! A notre arrivée il y avait un agent d'accueil. C'est la seule différence par rapport à un formule 1 car l'échange verbal...il n'y en avait pas. Pas de bonsoir. L'agent me regarde de ses grands yeux en attendant que je formule une demande. Il me fait signer une tablette et me dit qu'il faut régler la taxe de séjour d'environ 11 euros. Ce seront ses seuls mots d'ailleurs. Puis ils me donnent les cartes de la chambre et voilà. Pour avoir fait 5 hôtel ses 2 dernières semaines, je n'ai jamais vu un accueil aussi glaçant : aucun bonsoir et aucune information sur quoi que ce soit. Pas de question non plus pour savoir si on voulait un petit déjeuner. Tant pis on fera autrement. Je me suis dit que c'était peut être lié à la personne. Le lendemain matin, nouvel personne à l'accueil de l'hôtel. Malheureusement pas beaucoup mieux. pas de questions ni aucune question si l'on avait passé un bon séjour ou si l'on voulait un petit déjeuner. Air dépressif genre "je suis à l'accueil mais ne m'adressez pas la parole car j'ai pas la tête à discuter avec vous". Pas un sourire, rien, le néant.... Au final nous sommes partis faire un brunch dans le quartier. Et au vu de la prestation du brunch, je n'ai eu vraiment aucun regret. Je suis désolé, mais soit les employés sont dépressifs soit il faut vraiment revoir les règles d'accueil et d'hospitalité en hôtellerie. Je n'avais réservé qu'une nuit. Mais si ma réservation avait été plus longue, j'aurai annulé et réservé ailleurs.

The gentleman that checked us in when we arrived he was nice and helpful. Everyone else was RUDE. The hotel has a terrible smell of sewage. The room smell like sewage also .the lighting in the hallway was supposed to be on a motion detector, that did not work . It was the scariest thing !imagine standing in a unfamiliar dark hallway. The rooms were duty the bathroom was dirty with mold in the shower the hand held device in the shower was broken! It was the most uncomfortable and scary experience. The following morning I went to ask reception a question(older Caucasian women) about where is a rubbish bin. She looked at me and said” I don’t know and my bin is only for paper “terrible customer service

Lage des Hotels und Rezeption. Sehr hilfsbereit und freundlich

Belle chambre

Sehr zufrieden

ベッドはシングル３つをリクエストしていましたが、実際ダブルが２つ、チェックイン時に再度シングル３つに依頼すると翌日修正すると回答があったので我慢しましたが何も変更なく3泊過ごしました。お風呂のドアがないので洗面台の床が濡れて大変なことになります。せめてお風呂のドアがほしい。立地場所、スタッフの挨拶は大変良かったです。

The room was quite dark with dark colours even though we paid extra for a balcony it wasnt worth it. The bathroom had a strange smell from the drains. The cleaner left her key in the room with the door wide open and had gone home! When we said to reveption staff that our items had been left for anyone to take with the door wide open they just said dont worry! Nothing else. We completed a pre registration form and they asked if we were celebrating something. We said yes and then the hotel did nothing anyway so it was pointless.

Staff was courteous but also not as helpful as I would have liked

La stanza era in ordine, ma purtroppo il pavimento era pieno di polvere e c’era qualche difficoltà nel rubinetto della doccia, nello specifico nel cambio della temperatura dell’acqua. La posizione, la disponibilità erano ok.

Custo benefício excelente. Localização perfeita

Custo benefício excelente. Localização perfeita.

Hotel Elixir is a small but comfortable hotel, ideal for travelers looking for a convenient location in Paris. There are many dining options within walking distance, which makes it very easy to find places to eat at any time of day. The staff is attentive and helpful, and the hotel is located close to a train station, making transportation around the city very convenient. Taxis and ride-share services like Uber are also easily accessible nearby. Overall, it’s a practical and pleasant place to stay.

la chambre est vétuste et sale

スタッフの方はとても親切に迎えてくれました。また、立地はとてもよく、出かけるのに便利でした。

We stayed in a suite room with a balcony for two nights. Compared with other hotels in Paris, the service was really poor and definitely not worth the price. The ladies at the reception never smiled, and no one helped with our luggage. The room itself was okay, but the fridge was not working. The trash bin in the bathroom was full of rubbish from the previous guest. This hotel is only good for its location. We will look for a different hotel on our next trip to Paris.

Tutto in ordine, pulizia ideale.

The room stunk like sewage. We advised the staff that said they would try to fix the drain but it was apparent that this was an ongoing non-fixable issue. It was like sleeping inside a dirty toilet bowl. They should have never rented out that room, let alone at its very expensive rate! This hotel should be banned from Expedia.