The Ritz-Carlton, Bali

We had the lagoon view room. It was a super room with access to the lagoon. We thoroughly enjoyed our stay at the Ritz. Will come back in the future to the ritz for more of their superb hospitality.

We LOVE our stay at your amazing hotel. You all made our vacation extra special and memorable. Staff are wonderful, so kind, nice and helpful. Food and drink were top notch. Amenities, pool, and beach are just amazing - especially my massage. We are truly thankful grateful for everyone esp Velia (guest relation) and Aye (Senses). Thank you all so much! 5 stars! Looking forward to our stay here again in the future!

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A stunning resort, beautiful beach with cabanas. Staff are very service focused. Just lay back and relax, anything that should take 5 minutes takes 50 minutes here. Check in was not private, everyone could hear our room rate, bed type etc. however, they did provide access to our room for Early arrival. My favorite part was the private beach, Lunch in one of the free cabanas, we even loved the rain while lounging. Hotel location in Nusa Dua is adjacent to a few other high end resorts, but requires 20 minute Taxi rides to get into town. Two areas of improvement for the hotel to manage screaming children in the Lagoon and very loud groups in the Restaurants, which prompts me to book another resort in the future. Overall spacious rooms and in room amenities are good. Management did not offer any accommodation for the negative feedback during our stay. The concierge was super helpful with shipping quotes.

お部屋がとても広く、眺望も大変良かった。外は雨続きでしたが中は快適でストレスがなくなりました。 大きなベッドに1人寝られたことも普段ではない贅沢でした。

Welcoming and joyful staff

距離機場只有30分鐘車程

We had an incredible five-night stay at The Ritz-Carlton, Bali, and it exceeded every expectation. The Ladies & Gentlemen truly exemplify world-class hospitality. In every interaction, we felt the warmth of their genuine smiles and their sincere desire to make our stay special. From the seamless airport pick-up to Housekeeping, Reception (both check-in and check-out), breakfast at Senses, afternoon coffee and tea at the Bar & Lounge, relaxing time at the Missoni Resort Club, dining at Bejana and The Beach Grill, and rejuvenating visits to the Spa & Gym—every team member was exceptional. The buggy drivers and even staff we passed during our walks around the resort greeted us with such kindness and warmth. While we may not remember every name, we will never forget their gracious approach, friendly faces, and impeccable service. The facilities were outstanding, and our goal to completely unwind and relax for the week was perfectly fulfilled. Our Sawangan Suite with lagoon access made the experience even more special—having the freedom to step straight into the lagoon anytime we felt like lounging or taking a refreshing dip was pure bliss. This trip—and our stay at The Ritz-Carlton, Bali—was truly unforgettable. Thank you for creating such a remarkable experience.

Overall with 5 star hotel standard, some areas should be improved

Great service

Staff were first class, service was excellent, as were all the facilities, our room, the lounge, the restaurants, the lobby, beach, pool…all excellent

Great The lagoon is so nice

very attentive staff, big rooms, beautiful and clean beach, huge breakfast

客室はゴージャスで広く、ウオシュレット完備 広い敷地でバギーで移動するが、バギーは頻繁に来てくれる。ロビーからホテル敷地が一望出来るが、 素晴らしい眺望です。 スパに付属したジャグジー、ドライ、スチームサウナ が利用出来るが、スチームサウナが故障しがちで 残念だった。

Our whole experience at the Ritz Carlton was excellent 👌 we will definitely return. Thankyou to all the staff!

Yes

Everything was great with our stay. Would definitely stay again!

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Hotel and staff are top notch. Phenomenal breakfast. Nusa Dua is a bit boring otherwise

年末の繁忙期だからでしょうが、チェックイン時刻の15時でも部屋の準備ができておらず、2時間ほど待たされました