Hotel Palazzo dal Borgo

Wunderschöne geräumige Zimmer, sehr freundliches und hilfsbereites Personal. Die Lage ist zentral in der Altstadt und der Bahnhof ist ebenfalls rasch zu Fuß erreichbar. Die Etagen sind verwinkelt, weil es sich um ein historisches Palazzo handelt, deshalb sollten Gäste mit Gehbeeinträchtigung nach einem Zimmer fragen, das ohne Stufen erreichbar ist. Kaffe, Tee und Wasserkocher, und auch Trinkwasser sind im Zimmer vorhanden. Preis-/Leistung ist top!

Piccolo hotel a un passo da Piazza Santa Maria Novella e a due passi dal Ponte Vecchio. Camere pulite con bollitore e biscottini, presa anti zanzare, letto comodissomo come anche il divano. La colazione è meravigliosa perchè si può fare nella veranda esterna, chiusa e riscaldata, immersi nel verde. Sicuramente ci tonerò.

Love this hotel. Convenient to everywhere, transport, shopping, sites, all of it and the staff and service were impeccable. Will definitely return. Highly recommended

Very helpful and friendly staff. Very good breakfast. Very well renovated. The room is a bit small. You can book a bigger room at an extra cost. The wardrobe is beautiful but not practical. Staying in this beautiful place was a unique experience. Very close to sightseeing and very good transport links. Nice places where to eat nearby.

It was really nice with super-helpful staff.

L’hôtel était bien, mais il y avait beaucoup de moustiques. Je pense que l’hôtel pourrait faire mieux que de donner des pastilles qui ne sont pas d’une très grande efficacité.

A few days stay with 2 small kids and we had a wonderful time here. all the staff were very kind and helpful. and the room was well maintained.

Conveniently close to Firenze S.M.N. Station. Area around the station is what you would expect from a big station in an important city. The employees at the hotel were courteous and professional. Breakfast at the hotel was delicious and a good way to start your day. Easy walk to several sites and restaurants. Had our best meal at a restaurant recommended by the hotel staff, just a couple of blocks away. Accademia was an easy 15ish minute walk away. Our quadruple room was spacious and comfortable.

Un très bel établissements où l'on ressent l'histoire du lieu, a proximité de tous les lieux historiques a visité a pieds. Un personnel a l'écoute et très professionnel une très belle et grande chambre et un très bon petit déjeuner.

Minha estadia foi muito boa. Sem dúvida, da minha viagem a Itália este hotel foi o que mais me surpreendeu. A localização é perfeita, com restaurantes e atrações super próximas. O acolhimento e recepção que tive dos funcionários foi surpreendente! Educados, simpáticos e prestativos. Assim que cheguei no quarto foi surpreendida com uma cartinha mega acolhedora e um livro muito interessante. O quarto muito limpo e bem decorado. Um detalhe: o hotel inteiro cheirava muito bem. Perfume delicioso! Café da manhã muito gostoso. Valeu muito a pena.

Fantastiskt hotell. Mycket bra läge. Hjälpsam och trevlig personal. Mysigt

I chose this hotel as it was central, convenient for the tram link to the airport and the price was affordable. I travel solo so had booked a single room. The room appeared fine at first, it is an old building so I was not expecting all modern conveniences but there could be some improvements, such as a larger table / desk in the bedroom as everything was very cluttered. There was a mini fridge and safe in wardrobe but neither worked. Someone came to sort the safe out on two consecutive days but it was still faulty so I abandoned using it. There was air conditioning which I did not need, and a hairdryer. I could have requested an iron if I needed one. There was also a kettle etc in the room, which took up most of the very small table provided. There was a large TV on the wall showing several English language news programmes but not much else in English. However the WiFi in my room was very good so I could watch films on my iPad and listen to my podcasts. The shower in the shower room was very small but there were large, new towels provided. Hot water took a while to arrive but when it arrived it was consistent. The communal areas of the hotel were lovely. This is where breakfast is served and there is a small bar open in the evenings. There are some historic friezes on the wall in the small inside restaurant and great ceilings. There was a small seating area at the back of my room which was adjacent to the back of the restaurant and bar, so there was some noise escape.

The toilet on the floor edges had mold and I'm very particular about that.

Excellent older hotel with great amenities and a nice breakfast. The staff was very professional and accommodating. Definitely recommend.

I loved everything about this hotel except the room. It was extremely small and cramped and was not really reflected by the images. Small things were off, and I found it quite expensive for what it is. On the other hand, it is Florence! It is quite well located around the corner from Santa Maria Novella and within walking distance of the train station. The staff were wonderful.

Great staff, friendly and helpful. Great suite, spacious, high ceilings, aged furniture set it off well. Great breakfast. Just in our case a couple of minus points. The bed slopes to the centre from both sides which made for some uncomfortable moments and the shower over the bath was too low that even my wife had to duck under, and placed badly so just couldn’t shower easily. Shame as we loved the hotel itself, the staff and location.

Great

Me ha gustado la limpieza y localización. Es encantador aunque çe hace falta un repaso de pintura.

Great location and friendly service. The hotel was beautiful and the room was great.

Brilliant staff.Suberb breakfast. Good range of toiletries. Easy for train station.Florence,Firenze beautiful city.