DoubleTree by Hilton Naha

Staff was nice, service was good. Location is excellent, We did not have breakfast. The room was ok, as we booked, but virtually no place for clothing and such. No hooks, shelves etc.

結婚記念旅行の最終日に、国際通り散策などを目的に利用させて頂きました。 受付時に結婚記念をお伝えすると、色々ご配慮頂き、大変良い滞在となりました。 誠にありがとうございました。 また是非訪れたいと思います。

Kaari assisted us at the very beginning prior to check in. We left our bags in the lobby and prepared to grab lunch. The exchange machine found in the lobby did not give us the $100 dollar conversion to Yen. After speaking with Kaari, she notified the machine technicians who arrived later to address the situation. It was discovered that the bills inserted were folded up onto each other. We were given the exchange rate from the hotel instead of applying for the refund. Kaari also assisted with regional memorial sites as she had tremendous knowledge of local history. It was so comforting to find staff that truly cared about our unique situation. 53 years have passed since my return. When it was check in, another person checked us in, applied our very new DoubleTree Hilton Honors and provided us with a premium room due to gold status with the hotel. When we checked into the room, we were greeted with two towel swans and a note which read “Welcome back to Okinawa!” We were very touched by the display of kindness. When returning to Okinawa, I will make sure to book with DoubleTree Naha.