Fraser Residence Nankai Osaka

My family and I stayed at this hotel for 4 nights. Staff and all facilities are great.

房間整潔，職員友善，很喜歡房內有小廚房和洗衣機，對長程旅客很方便。

房內環境舒適、清潔，房內有洗衣機十分重要！床的尺寸比較細，一個大人一個小朋友也有點迫。舊式酒店浴室不是亁濕分離。

This hotel is just right across the Namba Mall and easily accessible to Dotonborii Gl

有

직원분들이 친철하시고 시설이 깔끔해서 가족들이 이용하기 좋아요

Location is excellent, right across the train station. Room was fantastic and clean. Our room had a king size bed, a kitchen, washer/dryer to do laundry and an iron. It was like a little studio apartment. Staff were super friendly and helpful.

部屋も広く家族4人で快適に過ごせました。ありがとうございました。次回の大阪滞在でも利用します。

친절한 직원분들 역 바로 앞이라 공항에서 올 때 편합니다. 일본에서 이 금액에 이렇게 크고 깔끔한 방 찾기 힘들죠.

各方面都很滿意 員工有禮

酒店在難波站及購物中心旁，位置整佳 食、住、買都很方便 住的是套房，房間設備齊全，可供煮食及洗衣 房內設備很新，整體很乾淨

The area around the hotel is great. Everything is in walking distance. My only problem was the washing machine. The dryer did not work, I had called the front desk and someone came to look at it. They couldn’t get it fixed either and offered to dry our clothes in their dryer. When we picked them up the next day, they were still not completely dry, but we were checking out and had to take our semi wet clothes to our next destination. I think for the price I paid, a better effort could’ve been made.

Very helpful staff. Spacious and clean room. Good services. Thank you very much.

Great services, good and spacious rooms, convenient locations. The English level of all the staff we met are good. The buffet breakfast is also very nice. Thank you very much.

フロントの方の対応が良かった

Check in - easy upgrade on site (at discounted rate), fast, nice staff, free drink vouchers, can reserve private sauna Rooms- 2 bedroom is large for japan, everything you need and more in a family suite (kitchen, washer/dryer, 2 bathrooms Overall - super central, excellent hotel, will strongly consider this hotel again

Great hotel, friendly and attentive staff. Quick to assist with any questions. Location is great, with easy access to transit and walking to nearby neighbourhoods. Lots of great nearby eateries and convenience stores on every other block. The room is a good size, especially by Japanese standards. The only issue was that we booked a room for 4 (2 adults and 2 kids), but the room only had 1 (king-sized) bed and 1 small sofa that converted to a bed that barely fit 1 kid. When we enquired at the front desk, they offered to either make up the sofa with sheets for 9,000 yen, or give us sheets for free. As bizarre as it seemed to have to pay extra for them to add sheets, it still didn't solve the problem of where our 2nd child was supposed to sleep. We asked them to deliver 2 sets of sheets, and we managed to create a makeshift bed on the floor. The hotel doesn't have cots or roll-away beds. It was very strange that they knew that we were travelling as a family of 4, but only provided bedding for 3 people. The next day they did offer us a 2 bedroom unit, but for a significantly higher rate than our King Executive room, and since we'd already unpacked, it didn't make much sense logistically or financially. After we "Macgyver-ed" the sleeping arrangements, everything else was great. We would definitely consider this hotel again, but be prepared that their interpretation of how to sleep 4 guests might be off compared to other hotels. We had no such issues at Mimaru hotels previously.

部屋が広くて快適でした。どうもありがとうございました。

交通非常方便，但離馬路邊，晚上睡覺比較吵雜，不易入眠的請慎選。服務人員相當友善。

Large rooms and convenient location.