HAKONE Setsugetsuka

溫泉有分人工碳酸泉、天然溫泉及獨立溫泉屋，可以在不同的地方享受溫泉，晚餐非常豐富，壽司1個人可以選擇五種非常與眾不同，還有提供免費的點心、冰棒、飲料隨住客取用，地點距離強羅車站非常近，非常方便。

The property little old you can tell, little noisy when people walk through the corridor, no protection in between two building, you will feel very cool when you cross in between.at winter. Room very spacious, staff is very friendly and helpful.

결혼 20주년 여행 중 최고의 선택이었습니다. 호텔측의 축하와 배려에 정말 감동했어요^^

Wonderful hakone onsen experience! My only complaint would be that some areas seemed to need a little updating. But other than that the rooms were very spacious and there were a lot of amenities included in the cost of the room.

It's super close to the line to Hakone Ropeway! Also a great place. We went on a weekend and it wasn't really that packed at all. The onsens were super clean, safe, and relaxing. Not much chit-chatting like the ones in the US which I LOVED. It was perfect. We got a room with a private onsen and it was cute - it was just like a wooden box hahaha but it was a vibe and really nice. We also got the food included and that was great - real Japanese style and delicious. All of the people that worked there were really helpful too.

An amazing stay. Loved having our own private onsen to relax after a day’s exploring. Enjoyed all the traditional touches that the hotel offered. Beautiful surroundings and extremely convenient for the station at Gora. Definitely better to take the train than the bus as the roads were pretty busy. The Hakone Freepass was definitely worth the money. Enjoyed the rope way, although low cloud meant we couldn’t see Mt Fuji. The Open Air Museum was excellent. The evening meals were both amazing and beautifully presented. But, for our palates, we found the breakfast a little too much.

部屋は綺麗でサービスも良かった ただ洗面所の隅に埃があったのが少し気になりました 夕食が遅くなるお客さんには団子や蒲鉾を出していただき楽しかったです 帰る時に玄関前で夫婦の写真を撮っていただき嬉しかったです

Excellent service, convenient location, helpful and gracious staff. The property is absolutely stunning and peaceful.

The hotel is right at the cable car and train station, very convenient for guests to go to the park/mountains and to the town of Hakone and beyond. Breakfast and dinner are very good. The in room hot springs tub is great, as you don’t have to go to the public hot springs in the open. We had a great stay and fortunately enough to be able to see Mount Fuji on our last day, as it was raining before that.

Amazing instalations, amazing food, amazing service!

If you are looking to experience a Japanese ryokan experience this is a good one to choose. Book half board and then enjoy great kaiseki dinners and real Japanese breakfasts. The typical stay here is 2 nights and they offer 2 dinner choices to complement them. Stay a third night and you will have to repeat one. We repeated the shabu shabu meal but had beef one night and fish the next. This was the first time we had had kaiseki meals and we certainly could not rate them relative to other kaiseki meals we can only say they left smiles on our faces. The staff and facilities were outstanding. We can’t comment on the onsen aspect of this inn as we opted for in room an open air ofuro so we could enjoy the waters together but the only thing that would have made the soaks any better would have been about 20 degrees cooler and some snow flakes. Eat your hearts out fans of Strawberry Hot Springs in Steamboat springs. Oh. Did we mention Mt Fuji is just over the hill? Yes Fuji-san graced us with a great view but only after we endured a weather front that showered us with grapple then swept away the clouds revealing the mountain. Think positive. Everyone is encouraged to wear the samue or yukata’s provided by the ryokan and it has an egalitarian effect that is quite pleasing. This not a small place but it is great for first time ryokan visitors.

Traditional hotel with incredible public bath facilities. We loved the ambiance and the included traditional meals (breakfast and dinner). The staff were so helpful and the food service was top notch. Highly recommend!

A great traditional stay in a Japanese onsen hotel. The hotel rooms were large and comfortable. Our room had the traditional floor seating and private wooden bath in the balcony, all of which was well maintained. The hotel included dinner and breakfast as part of the stay which again was traditional. Dinner was huge including several courses which had all been translated and explained in English. Breakfast is also traditional Japanese fare including rice, fish and miso (so if you’re a coffee and toast sort of person you will be disappointed) Again this was generous portion! The hotel is super central, just a short distance from the Gora station making it easy to access upon arrival and also central for all other attractions in the area.

Very nice hotel in an amazing area, right next to the train and funicular station to get around the mountain.

Clean and friendly

食事もお風呂も満足しましたが、チェックインの手続きが手間取り少し残念でした。係りの方の連携がうまくない感じがしました。 その他は、満足です。

一泊二食餐食質素高，房內有浴池露台非常舒適

nice place for hot spring

駅なら近く、部屋の露天風呂も広々ゆったりでき、食事も丁度良い量で美味しくとても良かったです。

Natural hot spring is the main reason to stay, very close to the Gora station.