The Noborisaka Hotel

館内・客室共に清潔で過ごしやすかったです。 ただ露天風呂に落ち葉がかなり落ちていたのが唯一残念でした。

部屋も綺麗で、富士山も見え、スタッフの愛想良く 大変満足、安心して宿泊出来ました ありがとうございました。 朝食バイキングは、狭くて他の人と近くて 食べてても落ち付かなかったです もう少し、横の人と離れてあれば、接触する事も無く 落ち着いて食べれたかなと思います スタッフの方は、親切丁寧で、良かったと思います

I had a wonderful stay at this hotel! The room was very clean and comfortable, and the highlight was the breathtaking view of Mount Fuji from our room—it was truly unforgettable. The hotel also offers a Japanese-style public bath, which was a relaxing and authentic experience after a long day. Everything exceeded my expectations, especially considering the very reasonable price. I really enjoyed my stay and would absolutely recommend this hotel.

Kylpylä oli iloinen yllätys, aamiainen turhan aikaisin.

Superb design, so pleasant to enjoy this beautiful and relaxing space. A welcome change from cookie cutter hotels that look all the same. Well located. Welcoming staff. Highly recommend.

Good breakfast with varieties menu, near to convenience store and restaurant

窓から富士山が見える素敵な部屋でした。 以前の宿泊は反対側で富士山が見えなかったので今回早目にこの部屋をおさえられて良かったです。

お世話になりました ありがとうございました♪

TL;DR: Uncomfortable rooms, dismissive staff, and an inconvenient location. This stay negatively impacted our Mt. Fuji trip. Not recommended. Do not stay here. The room was unbearably hot despite nighttime temperatures dropping to -3°C. We were repeatedly told to “turn off the heater and open the window,” which was the only solution offered for our entire stay. The room has very poor airflow, and the small window did little to help. When I asked for a fan, one staff member laughed in my face. Another staff member helped immediately, which only highlighted how inconsistent and unprofessional the service was. The location is also a major downside. There is nothing notable nearby, and getting anywhere requires a long walk to Kawaguchiko Station or regular taxi use. Unless you want to actively ruin the Fuji leg of your trip, do not stay here. A day trip or bus tour is far easier and far less frustrating if your goal is simply to see Mt. Fuji.

Good location♥️ there are a lot of restaurant near here, comfortable room. Hope to be back again next time.

While this hotel was a fair trek from the bus station (about 20 minutes) it was just what we wanted. Our view of Fuji was amazing. The staff was also very nice and brought up our bags while we’re were out touristing. The restaurant attached next door was delicious!! And there was another great restaurant a few doors down that offered hoto noodles. The hotel also had an onsen with a cold pool and massage chairs, which was amazing. I would stay here again.

The beds were not comfortable and the bathroom was not well cleaned.

Had an amazing quick stay. Hotel room is clean and super spacious. Staff was helpful and super nice. Nice view of Mt fuji from hotel and nearby streets.

Excellent Views, Disappointing Checkout The hotel was beautiful, clean, and everything about our stay was excellent, especially the breathtaking, unforgettable view of Mt. Fuji from our room. However, the perfect experience was unfortunately marred by the Indian female clerk during checkout. We were in a rush, and I realised I had left one room key inside. I informed the clerk and asked if housekeeping could retrieve it later. She strictly insisted that I had to go back to the room and personally retrieve the key to hand it to her. This inflexibility, especially when we were hurrying, was completely contrary to the traditional, excellent Japanese hospitality we are used to and severely dampened our overall impression. While I highly recommend the hotel for its quality and location, I hope management addresses this operational rigidity. It’s a sad detail to include in an otherwise positive review.

As many have said, an older and a newer building. Technically it is a business hotel, not a resort. I was in the newer and it was great. The views of Fuji were incredible from the 3rd floor. The onsen is clean with an external pool with a view. The breakfast is about half ja of Japanese style dishes and half random Western foods. The staff were all relatively friendly and helpful.

The staff and hotel amenities. Very convenient and the onsen is a must try when you plan to stay. The view of Mt. Fuji is stunning from our room. Didn’t expect it to be on fuji view! Overall, it was a great experience! Arigatō gozaimasu! 🙏

客室は全てが新しくクオリティーも良いものでした。朝食はビュッフェをオプションで頼みましたが、こちらはかもなく不可もなく、和食中心の普通のものでした。スタッフの態度は料金になりのまあまあの程度でした。今回富士山側の部屋が予約でき、まぁ富士山がちょっと見える位かなと思っていたら、びっくりしました。大きな窓いっぱいに富士山が裾野から見えます。まるで大きな絵画のよう！これだけで充分以上お支払いの元が取れます！風呂もサウナ付きでよかったです。

Great property, great mountainside view rooms, great concierge services and great onsen!

色々便利です。大浴場も良いです。

Awesome view of Mt Fuji if you have the windows facing the mountain side. Convenient parking and Lawson just behind if you need food or snacks anytime.