The Noborisaka Hotel

quick check in process. room was good size and facing Mount Fuji

TL;DR: Uncomfortable rooms, dismissive staff, and an inconvenient location. This stay negatively impacted our Mt. Fuji trip. Not recommended. Do not stay here. The room was unbearably hot despite nighttime temperatures dropping to -3°C. We were repeatedly told to “turn off the heater and open the window,” which was the only solution offered for our entire stay. The room has very poor airflow, and the small window did little to help. When I asked for a fan, one staff member laughed in my face. Another staff member helped immediately, which only highlighted how inconsistent and unprofessional the service was. The location is also a major downside. There is nothing notable nearby, and getting anywhere requires a long walk to Kawaguchiko Station or regular taxi use. Unless you want to actively ruin the Fuji leg of your trip, do not stay here. A day trip or bus tour is far easier and far less frustrating if your goal is simply to see Mt. Fuji.

Good location♥️ there are a lot of restaurant near here, comfortable room. Hope to be back again next time.

While this hotel was a fair trek from the bus station (about 20 minutes) it was just what we wanted. Our view of Fuji was amazing. The staff was also very nice and brought up our bags while we’re were out touristing. The restaurant attached next door was delicious!! And there was another great restaurant a few doors down that offered hoto noodles. The hotel also had an onsen with a cold pool and massage chairs, which was amazing. I would stay here again.

The beds were not comfortable and the bathroom was not well cleaned.

Had an amazing quick stay. Hotel room is clean and super spacious. Staff was helpful and super nice. Nice view of Mt fuji from hotel and nearby streets.

Excellent Views, Disappointing Checkout The hotel was beautiful, clean, and everything about our stay was excellent, especially the breathtaking, unforgettable view of Mt. Fuji from our room. However, the perfect experience was unfortunately marred by the Indian female clerk during checkout. We were in a rush, and I realised I had left one room key inside. I informed the clerk and asked if housekeeping could retrieve it later. She strictly insisted that I had to go back to the room and personally retrieve the key to hand it to her. This inflexibility, especially when we were hurrying, was completely contrary to the traditional, excellent Japanese hospitality we are used to and severely dampened our overall impression. While I highly recommend the hotel for its quality and location, I hope management addresses this operational rigidity. It’s a sad detail to include in an otherwise positive review.

As many have said, an older and a newer building. Technically it is a business hotel, not a resort. I was in the newer and it was great. The views of Fuji were incredible from the 3rd floor. The onsen is clean with an external pool with a view. The breakfast is about half ja of Japanese style dishes and half random Western foods. The staff were all relatively friendly and helpful.

The staff and hotel amenities. Very convenient and the onsen is a must try when you plan to stay. The view of Mt. Fuji is stunning from our room. Didn’t expect it to be on fuji view! Overall, it was a great experience! Arigatō gozaimasu! 🙏

客室は全てが新しくクオリティーも良いものでした。朝食はビュッフェをオプションで頼みましたが、こちらはかもなく不可もなく、和食中心の普通のものでした。スタッフの態度は料金になりのまあまあの程度でした。今回富士山側の部屋が予約でき、まぁ富士山がちょっと見える位かなと思っていたら、びっくりしました。大きな窓いっぱいに富士山が裾野から見えます。まるで大きな絵画のよう！これだけで充分以上お支払いの元が取れます！風呂もサウナ付きでよかったです。

Great property, great mountainside view rooms, great concierge services and great onsen!

色々便利です。大浴場も良いです。

Awesome view of Mt Fuji if you have the windows facing the mountain side. Convenient parking and Lawson just behind if you need food or snacks anytime.

I didnt have the breakfast to review it but the mt. Fuji pancake restaurant is right next to the hotwl and its beyond amazing. The whole experience was great, you can see Fuji from the hotel entrance.

I enjoyed everything at this hotel.... my room, the onsen, the 2 attached restsaurants and an early check-in.

Gorgeous room superb amenities and services. Great staff. Excellent small family restaurant 100 feet away. Just all around wonderful.

Having just left a shoe box in Tokyo, the room was very large and well equipped with an amazing Mt Fuji veiw, when she decided to show herself! What stood out was the amazing help we received from the lady manning reception on the day we left. When our taxi to the station failed to arrive she very kindly drove us in her car to make sure we did not miss our bus and connecting train

スタッフの対応が少し残念でした。

No review

秋の3連休は夕食を食べる店がどこも入れなくて大変でした。