Hotel Costa Inn

Bien lugar y buen precio

Couple of time laugh people was hanging around in the hallway. I have to go to front desk to reset my key room every time I leave and comeback to my room. Sometimes I have to wait if their busy. It's very annoyed not be able to go straight to your room every time you get back to the hotel.

bien

bien

Pésimo servicio. Sucio, deteriorado, atención al cliente por los suelos….. que mas decir…

no tengo opiniones extras

At the Costa Inn hotel in Panama City you will enjoy a great location and be around great amenities. The prices are reasonable for such a location. If this hotel was newer we would be paying top dollars to stay there. The staff is good and helpful if you need anything. Understanding of Spanish language will work wonders for you. So try to learn a little Spanish language before your trip to Panama. I will definitely return and stay at the same hotel.

It was a comfortable stay at this hotel everything went well as planed. Very good staff Good restaurant Elevator needs a little attention Wifi is okay not the best Very convenient Will recommend for few days vacation for budget hotel. Shaukat khan Toronto Canada

Acá algunas razones por que no quedarse en este hotel: 1- El estado general del hotel, salvo recepción es muy deficiente. Viejo, húmedo, poco mantenimiento. 2- El servicio de restaurante es pésimo. Una persona para el servicio. (Toma la orden, cocina, Atiende mesas, cobra) tiempos de espera enormes. 3- La terraza, cierra a las 10.00 pm. por mucho el lugar más atractivo del hotel. (Literalmente te sacan de ahí y te mandan a dormir) 4- Sábanas sucias, manchadas, rotas, los baños de la habitación en muy mal estado, sucios, no hay toallas de piso. Un desastre. Cucarachas en la a habitación 505. Pero lo lo que se lleva el premio y por mucho más molesto es: 5-El Peor personal que ví en mis 43 años. “Cero concepto de servicio al cliente”… El servicio de recepción, restaurante, limpieza y seguridad; mal educado, poco entrenado, y lo peor de todo no les importa en absoluto resolver los inconvenientes. Me hospedé desde el 31 de marzo hasta el 3 de abril, y cada día observé una discusión en la recepción con clientes molestos exigiendo devolución de dinero. Ej: A) Me quitaron mis toallas personales y nadie responde por ellas, B) Cerrado sin previo aviso el restaurante por evento privado, C) A mi suegra, nunca le llevaron toallas de baño. D) Las reservaciones no aparecen por ningún lado… Ni siquiera te explican cómo pedir el elevador si tu habitación no usa tarjeta….. Y así podemos seguir. No volvería a llevar a mi familia ni que ellos me paguen el hotel.

I had a wonderful stay at the hotel. Everything was great overall. My only minor issue was that the bathroom was a bit small, but it didn’t really affect my experience. I speak English while the staff primarily spoke Spanish, but they were very willing to translate and assist me. They were extremely helpful and made me feel comfortable throughout my stay.

This hotel is located just a few blocks from the Santo Tomas train station, right behind a hospital. It’s decent for the price, I guess, but the cleanliness of my room was poor. The bedsheets and towels were stained, the bathroom sink was dirty, and the toilet was partially clogged—it needed to be flushed at least twice every time.

el hotel cuenta con seguridad y personal muy atento a ofrecer una estadia comoda, tiene tiendas y restaurantes cercanos a las cuales puedes ir de dia , de noche no es recomendable caminar por las cercanias , en lineas generales tiene buenas instalaciones en buenas condiciones buena calidad precio valor

Si

It was simple and easy

I love the place it’s near some places it’s my second time staying there

La habitación con un baño terrible no se podía ni bañar La atención no fue la mejor

It was comfortable

My whole family got bites from bed bugs or some other pest. We asked for another set of bed sheets for one room because the other ones had urine or some other stains on them. They didn’t give us any even though they said they would. The shower was a complete joke - they were built for a person that is skinny as a 2x4. The shower doors were not made for these showers. We went to the restaurant for supper and all we got served was water and pop. The waitress never did come back to take a food order. We ended up ordering food from Uber Eats and we couldn’t eat it all - so I gave the unopened portions to the lobby staff for free. The staff spoke no English so it was very hard to communicate with them. We had 3 nights booked and decided we could only stay for one night because of the bed bugs, poor service, loud people in the hallways that security had to come and deal with, improperly set up bathrooms and overall not a very nice hotel to stay with family members. Would not recommend this hotel to anyone.

The room was clean; staff was helpful

La habitación estaba sucia, mal tenida, el personal del hotel nada afable, no ayudó en nada