Boracay Uptown

Smaller place than the fancier resorts but perfect location with really great customer service. From the front desk receptionists(Sherilyn & Lovelyn), to the pool and beach front attendants(Romar/Gab) and the breakfast crew- I am very pleased and impressed with the way they handled everything with a smile. The nightly entertainment was good as well, the singer with the band gravels for tip whenever there’s a song request to the point of even naming a price for the song- he’s pathetic. He laughs it off as a joke but visitors are not laughing. Also it’s a bit too loud for dine in and the microphone/speaker screeching noise keeps happening and not seem to be fixed all throughout the show. Fire dance show was awesome 👏

Great staff, great views.

I loved everything about the hotel and personal, the restaurant and the show and music! Thabk you

Room was badly in need of updating,,, smooth ceramic tile everywhere so floors and shower where a hazard,,, several floor level changes of a inch or two with no rounded top edge or bevel ( took several toe beating to get memory imbedded),, thought I lost key in pool, said there was no replacement and a 300 peso charge,,, was told they would delete lost key access since it had a room number,,, found key next day and access was never stopped,,,

Great central location on the beach at Station 2. Nice comfortable beds...the a/c was a little too noisy for my liking

Great staff

Dårlig standard af morgenmaden. Til aften kunne man ikke få det der stod på menue kortet. Værelser levede ikke op til standarden. Personalet var dog meget venlige.

食事会場から海が見える。

We really loved this hotel. The staff were super attentive and helpful since we first step foot in the door. There is always someone there to greet and assist if needed; really made the whole experience feel luxurious. The hotel was clean and well kept, although we didn’t have a window the room and bathroom were clean and comfortable. The rooftop pool has the best views and was clean. The pictures don’t do justice to how wonderful this hotel is. Also, the location is perfect, with many food, drink and shopping near by. Also, not to far of a walk to station 1 or 3 as it’s right in between. I would definitely come back.

清潔です。シャワーのお湯の出が悪いのは仕方ないのかもしれませんが、物足りないですね。

Staff were great, everyone was attentive, caring, and polite. I would give 6 stars to the staff and service. Hotel location is fantastic, you are right by the beach, breakfast (Restaurant) area has full view of the beach and the white sands. Hotel has 2 pools and they are very nice, but the beach is much nicer. To get here from the Main Street you need to walk your luggage about 5 minutes, and the last 20-50 ft is on sand. You will usually get help from the transportation. Pros: - Location , middle of everything, right by the beach, lots of restaurants, good breakfast, week-end is buffet style. and you can order unlimited, coffee, eggs and bread - Clean: The staff does a superb job of keeping the hotel clean. They mop the floors everyday and my room was always clean with fresh water -Service: Friendliest and most helpful people in the hotel, They go out of their way to make sure you are comfortable. I do not even remember touching the door as someone would rush to get the door for me every time - on premise restaurant with good choices & Nightly music CONS: 1- Do not expect a high end 5 star Hilton or Marriott rooms here. They are descent, clean but old . Everything is old. 2- my Shower was trickling water, zero pressure. I recommend upgrading shower heads 3- Zero view 4- Old Beds 5- Expect to see bugs, they just crawl into the room 6- AC: OLD type, very loud, and without it, you won't survive. You are really paying for the location

The best service!! Nice and big room. The infinity pool at the top was just gorgeous. They arranged airport transfer for a good price!

My only complaint is that there wasn’t anything to complain about ! Staff was. Amazing!!!!!!!

We had an absolutely amazing time. The facility was great, the staff was great. The only reason I could not give it a 5 star review is because of the staff member at the rooftop pool trying to solicit excursions for the next day. I was bombarded and harassed enough on the beach that the last thing I wanted was one of the hotel staff members trying to get us to buy something from him. Or at least use his card so he could get a kickback. Other than him, the staff was top notch.

Nice!

Had mold in the shower; need to remove the caulking and re-caulk it for better presentation to guest. Staff was very nice.

Einer der schönsten Unterkünfte auf Boracay !! War schon in einigen aber Uptown war mit Abstand das Beste !! Super freundliches Personal immer hilfsbereit und zuvorkommend !! Man ist direkt an der DMall (Einkaufsstraße von Boracay) und natürlich direkt am Strand & am Abend kriegt man sogar 2x eine mega Show (Feuershow) geboten als kann es jedem nur weiterempfehlen - werd es aufjedenfall wieder buchen !!

The best hotet resort with a smile

I would like to commend all the staff from the reception amd all the crew member of this hotel, awesome service, greetings every time they see us, the open the doors for us. Excellent service, the housekeeping forget to put tissue on our washroom, but its ok they replace it right away. Everything is perfect

The hotel is front of the beach, near shops, restaurants, and was able to book a Tuktuk tour around the island. It took me about less than hour to go from and back to the airport during dry season.