Pandanus Resort

Khách phải liên hệ khách sạn 1 ngày trước khi đến nhận phòng

DIEU KIEN VA DIEU KHOAN DOI VOI KHACH LUU TRU VE PHONG DICH COVID-19 // COVID-19 PREVENTION TERMS & CONDITIONS FOR ARRIVAL GUESTS
1. Khach tu 18 tuoi tro lon phai co chung nhan tiem du 2 lieu vac xin ngua Covid-19 và lieu cuoi cung da qua 14 ngày. // Guests aged 18 and older with full 2 doses of Covid-19 vaccine and 14 days must have lapsed since the 2nd dose.
A credit card pre-authorization for incidentals in the amount of VND 1,100,000 (USD 50.00) per room per night will be processed by the hotel reception at the time of check-in. Should the guest prefer not to use a credit card for the guarantee, we will request that this amount be provided in cash. Upon check-out, if the amount due for the entire stay is less than the amount that was pre-authorized, the balance will be settled and the hold released. If a cash deposit was received, the difference will be returned to the guest in cash. If the amount due is greater than the total of the incidental charges, the difference will either be charged to the guest’s credit card or the guest will be requested to pay the additional amount in cash. Room rates are inclusive of Gala Dinner on 24 Dec and 31 Dec.Additional people are required a fee for a mandatory Christmas Eve gala dinner and New Year’s Eve gala dinner upon check-in. Dear Valued Guest, We are very pleased to share with you that the Pandanus Resort will soon be starting a major expansion that will add additional and upgraded accommodations and facilities to our property. Over a period of approximately 18 months, we will build two four-story hotel units with 55 rooms each, one on the north side of the property and one of the south-side. In addition, 10 new bungalow units and a new swimming pool will be built at our Beach Garden area in the southeastern corner of the resort. Anew convention facility will be located near the parking area next to our hotel lobby. The construction phase will fall between 01 May 2018 and 31 October 2019. The construction workers are scheduled to work from07:30until 18:00 hours daily, from Monday to Sunday, with one hour reserved for lunch between 11:30 and 12:30 hours. In order to protect our guests from views of the construction area (about 25% of our property), we will surround it with a temporary printed polyester fence screen. This will still leave us with 7 1/2 usable hectares of resort area including our gardens and the beach. Our highest priority will, of course, be the safety and the comfort of our guests, staff, and workers. Therefore, all contractors, equipment and raw materials will be gathered on neighboring land located outside of the perimeter of our resort, with separate access ways. We apologize for any inconvenience our project may cause and thank you in advance for your understanding, patience, and support during the upcoming expansion period! Sincerely, The Management of the Pandanus Resort
CHILD POLICY Maximum one child (under 6 years old) sharing a room with two adults using existing bedding is free of charge. The second children will be applied children surcharge at VND 280.000 per child per day. For children from 6 to 11 years old using extra bedding, add VND 520.000 per child per day to the room charge. Baby cot is free of charge for infants. Children from 6 to 11 years old receive a 50% discount on half board, full board all meal functions including the compulsory gala dinners. Note: surcharges will be paid upon arrival at Front Desk