堪培拉诺富特酒店

人員親切、地點便利、空間寬敞； 唯維護得不是很好、鮮舊，衛浴、櫥櫃五金不正、吹風機很髒又不工作。

excellent location, given less than ten minutes to civic center and one minute to Murray's bus station and ten minutes to Greyhound station and tram station right in front of the hotel.

酒店位置方便，對面就是LR station, 酒店有租車公司，有灰狗巴士站就在酒店旁邊，訂了兩間房間，其中一間設置有問題，職員

Great hotel, breakfast options were good - however the parking options are an absolute nightmare!!! If you’re not a confident person with parking - do not use their car park directly below the hotel - opt for the off site public car park. Parking is extra - they could prob do something about that though. When you consider their offered room ratesz Definitely would return but only on a good room rate !

Nice pool and spa, good breakfast

Location

Pool was Cold and sauna was not working and the spa is cold as ice

The room was spacious and the bed very comfortable. The bathroom was small but adequate and the water pressure for the shower was great. The cupboard doors were slightly chipped. A refresh would improve the room.

Room was spacious and clean, the staff were friendly. Buffet breakfast was nice. Everything that you expect from a standard 4 star Novotel which was great.

This hotel has been our go to in Canberra for years because they have an indoor pool that the kids love. However recently they seem to be neglecting their facilities. They have closed the sauna for "safety" reasons. Which is highly disappointing given that a sauna is big draw car for a Canberra hotel, especially in the winter months as a stopover on the way to the snow. The pool was not well heated. The hot tub was not hot enough and was not even full - it was about half full. The kitchen staff are surprisingly unknowledgeable about their own products. A family member has a peanut allergy and one of the kitchen staff claimed that they did in fact use peanuts, including to sprinkle them over the pasties of a morning. Upon further interrogation at breakfast the next morning, we discovered this was actually not accurate and the kitchen did not use peanuts. The food is very good. The rooms are clean and comfortable. However the rest of experience is currently on the decline. They could use some additional investment in their facilities.

Clean room

Reception was a long wait and the rooms need upgrading

Located in a great location and staff where very friendly

great

A very bad experience. Never again.

NA

Lots of options for breakfast. $35 for full breakfast but there are lower priced options too.

Our fourth stay at Canberra Novotel. Good location, friendly staff and good quality and quantity breakfast buffet. The disappointment is that the sauna has been permanently retired.

Car park no big enough and having to park 5 min walk away in another facility. Also disability room needed the shower to be fixed ie poordraining and hand rails. Also there was a constent smell of sewage in the bathroom

Clean room