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The front desk staff, who is from Ukarine, he is very warm heart, helpful and good attitude.

We appreciated being able to check in early, which was a nice start to our stay. However, our key card wasn’t working, and we had to go back and forth to the front desk multiple times to report that we couldn’t get into the room. Since it was very cold outside, this became quite inconvenient. On the third attempt, we asked a staff member to come and check the door directly, and after resetting the code, we were finally able to get in. The location is very accessible, which we liked. That said, it would be much better if there were an on-site restaurant. Guests are currently directed to a sister hotel, which requires a bit of a walk not ideal during cold weather. Overall, a convenient location with helpful staff once the issue was addressed, but improvements to room access and on-site dining would make the experience much smoother.

Great! Upgraded to a lovely room

Room was very loud. You can hear everything happening outside and in the rooms beside you, it is quite unsettling. The photos are definitely more flattering than the property is in person. Overall not terrible, but not notably nice. The pool is very outdated and was not very clean (floating stuff in the pool, muddy and dirty footprints surround it) with no designated place to really shower or get dressed. The part about this property that is the biggest make or break was that it’s a mostly outdoor property. To get to your room (this might depend on where you are located on the property) you have to go outside to get to the front desk or the pool. This can be a huge downside if you are on the far end and it’s dead of winter when you are going from pool to hotel room. We had to run in the freezing cold while soaking wet from the pool because there is not a clean and dry location to shower and change in the pool area. It also means if you need to run to the front desk and there is a blizzard you might have to sacrifice a toe or two. The parking is not included ($15/day) which is not horribly expensive, however it is almost necessary because there is very limited street parking. Just something to keep in mind. Overall a solid 3/5. A solid stay if you can get it for the right price and you are prepared for the lack of amenities.

Everything was well laid out and spacious for a family

Check in took too long. I was also charged for parking.

Very courteous and helpful staff.

Staff and clean room

The free upgrade was awesome, and then king, loft room was amazing! Staff was very nice too

The pool and hot tub were fantastic. Great location and easy to walk to restaurants. Clean room with a big tv!

Front desk lady was very pleasant and helpful.

Nice view

Friendly staff

Don’t appreciate being charged for parking when there is no other place to park

Room is spacious and clean

Comfortable, clean and central

Clean quiet great facilities

Great spot. Enjoyed the pool, hot tub and sauna. Room was good. Only small issue with leaking fridge and 1 of the televisions didn’t work. Close to the bus pickup for the Big 3 ski resorts.

Room was great. Heating, lighting, fire and hot water perfect. Staff were friendly and helpful.

Room was clean Bathroom fixtures are dated Good value