杜布罗夫尼克里索斯精品酒店

During my recent stay at Rixos Dubrovnik, I booked the top-tier Spa Suite, expecting a genuine five-star experience. Unfortunately, nearly every interaction fell short: examples: - At checkout, I waited over 25 minutes for a bellboy despite multiple reminders until our butler stepped in and we nearly missed our flight - At breakfast, a manager passed a simple coffee request to a trainee, and only after multiple repeats did the butler fix it. - A pre-booked dinner request at their restaurant was ignored, - The spa had workers painting outside the sauna. - Even room service ignored dietary requests While one-off mistakes can be understood, what truly stood out was the pattern. After the first slip-up, I would have expected greater care in the next interactions—especially for a high-tier booking. Instead, once they slipped, they kept slipping. I’ve had high-end stays where the premium was worth it—this definitely wasn’t. While the “hardware” (the property itself) was decent (on the older side), the service fundamentals were simply missing: causing us to waste significant time and energy that would otherwise be spent relaxing and having a good time. While two staff members (Alexa & Hasena) stood out positively (more to put out fires rather than to prevent them), overall, it felt more mass-market than luxury. I cannot recommend it at this price point certainly for their top tier suites. Only consider if you're not looking for good service as an important factor

Spectacular views at great hotel. About half hour walk to the old city.

環境一流，15分鐘可步行到舊城區。早餐選擇多。十分好的酒店

這次的住宿體驗真的非常棒，整體品質絕對是 10 顆星滿分，無可挑剔！無論是房間整潔度、服務人員態度，還是整體環境氛圍，都讓人感到非常舒適且安心。從入住到退房，每一個細節都處理得很到位，讓人留下極佳的印象。非常推薦，未來一定還會再來！

Beautiful building Great pool Easy to go in and out of the sea

Great hotel, superb restaurants, lovely rooms, great for our 12 month old

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One of the best resorts we have stayed at. Staff is beyond attentive and helpful. The only knock is they need some fans on the breakfast deck. Can be so hot it’s hard to enjoy the breakfast- which is incredible by the way.

Very clean with many restaurants on site to choose from. You can’t find a more incredible view of the sea anywhere else.

Magnificent staff, great pool.

Espetacular este hotel!! Nossos dias em Dubrovnik no Rixos hotel foi maravilhosa!!!

Daha iyi Rixoslarda kaldım.

Hotel bom, características comuns de um resort grande. Conservação deixa a desejar. Café da manhã farto mas com qualidade de resort comum.

Hotel is amazing

Stunning hotel, great facilities, lovely breakfast

They have great breakfast balcony

All round amazing

Beautiful location and beach right in front of hotel with plenty of good jumping spots into the water

Absolutely amazing property and experience! We will be back!

Wonderful full service staff. They washed and dried and pressed my dirty laundry in a moments notice with no questions asked the night before I was checking out.