阿伦德尔之家酒店

环境不错，地理位置也不错，国王学院只需15分钟!距离游船码头也很近！

Good

I love to go sightseeing with my family members and I have stayed in countless hotels. I do not use to write negative feedback but my experience with this hotel is the worst among all, making me to feel that I have to write something. First of all, the receiptionist was impolite and even rude. I was told that there was a charge for the carpark. When I tried to ask the fee for parking, I could not understand why I gave the impression to the receptionist that I did not want to pay the fee. She mocked at me in a way that I could not pay. As a solicitor, I think I did never intend to evade my liability of whatever nature. Second, I rented a family room. It was a nice room but located at the 4th floor, Seeing that we have 7 baggage, she just directed me, cooly, that to take them upstairs. She told me the time for breakfast. Because her English has a thick foreign accent, I could not hear clearly. When I tried to clarify the time but it seemed to me that she did not even want to talk to me. Or perhaps Icould not understand her English for the first time, she felt she had no responsibility to clarify. When my daughter came to the reception and wanted to ask if there was a lift to go up to the 4th Floor, before she could finish her sentence, the receptionist bluntly stopped her and shouted no. I am aggrieved by the receptionist. Although my room is good and the breakfast is satisfactory, I am sure I would not stay at this hotel again.

the bed is too too too too too too narrow.i can't turn over.

非常一般。晚餐也一般。床铺比较干净

Breakfast was ok but the continental one did not have any option for non meat like eggs ,chicken etc.only option was red meat.Room was clean but the duvets had human hair which means the cleaning was not done well.Another thing which we did not like was the continental breakfast people were asked to move to another side carrying food.The location was excellent and hotel was clean and neat otherwise..we paid around 114 per night which could have been bit less

Room was clean and very quiet. Check in good, staff very polite. Continental breakfast included. Plenty of hot water. Could offer choice of pillows as pillows were a bit hard. Bar offered happy hour between 6-7pm. Hotel about 5 mins walk to town center.

They charge minimum £18 for parking if you book through a third party like Expedia, however the parking is free if you book direct with the hotel. We went down for breakfast just after 9.30 on Good Friday morning to be told the breakfast finished at 9.30 even on bank holidays so no breakfast for us despite paying for it. Shocking attitude!!

The family room was spacious, which was great for our stay. However, we were not aware in advance that there is no lift, which may be inconvenient for some guests. The room was clean, but the furniture appears quite dated and could benefit from refurbishment. We were also surprised to find that there was no proper shower head in the bathroom. In addition, the hot water supply was insufficient, as it was only enough for two people to shower.

Good location, but very tired and dated hotel. Breakfast poor and basic. Disappointing for the price paid.

It was a lovely location and very easy to walk into the city centre

No shops but lovely view of the river

Great location, great staff. Bar is open noon to 3 on Sundays. Wish it was open Sunday evenings, but several pubs within walking distance. Wouls stay there again!

Great location Property looks a little tired Breakfast a bit chaotic

Good view of Jesus Green and easy walk into college area

Nice and clean room. Nice bed. Good staff.

Spacious room, comfy bed and powerful shower. The staff were friendly. The continental breakfast was sufficient for me; although the full English is available as an add-on. Floorboards were quite creaky; but this is to be expected in an old building and it didn't stop me from getting a good night's sleep.

Staff were excellent and welcoming.

Very nice hotel, good location to visit Cambridge.

Charming. The room was small but clean and comfortable. Nice continental breakfast included in price of the room. Walking distance to the university and center.