布里斯托尔城华美达酒店

Excellent staff

- one of the bedside lights needed a bulb, - the kettle didn’t turn off automatically, - I think you shouldn’t assume that, just because we haven’t booked an accessible room, that we are all fit and able enough to easily manage stairs, - the bath was slippery and the notice about asking for a non-slip rubber mat was very small, - the restaurant was on two levels, so if one needed to use the handrail on the steps when carrying food, double the number of trips to the buffet were required - our room keys did not enable the lift from the floor below reception, we didn’t have the reception phone number handy, so we had to use the stairs to get the room keys re-enabled, - although I definitely booked this trip with ‘breakfast included’, we were told both at reception and when going into the restaurant the following morning, that we had to pay for our breakfasts. This was eventually corrected, and we didn’t have to pay.

Clean rooms, warm reception. Good breakfast and close to everywhere we wanted to go at the city center

Room was clean but could have been warmer. Reception staff very welcoming and breakfast was excellent.

The staff were very friendly and helpful.

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lady with the blonde highlights is such a great asset to this hotel! wonderful staff throughout. clean and comfortable hotel 10/10

Staff were courteous and helpful. Room was clean and comfortable and warm.

The member of staff at the reception desk when we arrived (and throughout our stay) was very helpfull. The room was very clean. We had a beautiful breakfast in the morning with plenty of choice of everything.

Clean room - small but comfortable. Friendly and efficient staff. Good breakfast. Good location.

El personal da un trato excelente. El hotel está muy bien situado para ir y venir al aeropuerto (la parada del bus A1 está en la puerta). Como punto negativo, la habitación estaba helada al llegar, no estaba puesto el aire acondicionado. Lo pusimos nosotros pero al ser ya las 9 de la noche a la llegada, tardó mucho en calentarse la habitación y pasamos algo de frío al irnos a la cama y no vimos mantas extra en el armario.

The staff were great, room was ok; what you would expect from a city centre hotel. Rubbish experience with the room next door returning to their room in the early hours, turning their tv on so loud it woke me up (2:30am) and not being able to get them to turn it down for 2 hours. Even with the help of reception.

Stay was lovely, only downside is the rooms are not very soundproofed, would expect they would be for a Hilton hotel. Apart from that good stay

The room was cosey, quiet and peaceful. The reception staff were incredibly helpful and efficient. The shower screen was leaky but nothing a towel didn't mop up and the espresso cups were dirty but just cleaned them ourselves

Staff were kind when we came in at 11pm the warm cookie was an unexpected bonus.

All good

Stayed a few times, staff always very helpful.

Very friendly reception desk especially Tom, clean rooms and all areas. We had a snack in the bar which was good. Only slight complaint would be price of drinks in the bar. But we will be back as distance to temple meads was great.

Very nice and clean room, comfortable and very helpful staff - parking was very easy to sort at reception too!