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阿莱阿图伦酒店

酒店
9.0
/10
超棒
470个评论

客人对住宿的评价

Ricardo Aaron Quintero

10.0
/ 10
Muy buena atención del hotel. Esta alejado de Tulum, llegamos temprano y de igual manera entramos a check-in esperando 20mins, el agua sale caliente (cosa que no me habia pasado en otros hoteles) el wifi va bien, buena electricidad, cama comoda!, somos mexicanos y quisimos conocer el mar caribeño, nos toco sargazo pero eso no empeoro la experiencia. Para moverte necesitas Taxi pero la misma recepción te ayuda, hay tienda cerca caminando y un cenote donde hay un cocodrilo, el agua es de piedras no es de arena normal pero igual te dan gratis calzado y chaleco! Puedes ir en kayak si esta desocupado, a nosotros nos limpiaron diariamente la habitación y super bien, la vista es hermosa. Pedimos la habitación con piscina y aunque hacia frio (por el clima) pudimos disfrutarla aunque las albercas del hotel no tanto por el frio. Hay dos hoteles vecinos donde puedes pasear ahi si tienen restaurante y muelle (eso me gusto porque puedes pasear por la playa) la vista es innegable. Llega mucho viento y se sigue sintiendo calientito dependiendo la temporada, es Febrero y comentan que se adelantó mucho el sargazo pero de verdad no empeora mucho porque puedes ir por el muelle. Es buen hotel, si quieres algo alejado de Tulum es tu opción, es un hotel comodo porque de verdad habia muchos que tenias que compartir el baño y la ducha, a mi me gusta la privacidad por eso este hotel me parecio 10/10, solo el tema es el movimiento por la zona sino rentaste transporte
查看翻译

Chrissy

10.0
/ 10
Let's just say, we plan to go back!! Everything was beyond what I expected. I was very pleased with the location and the area is so relaxing.
查看翻译

Jenny

10.0
/ 10
We had a lovely vacation at Alea Tulum with our 5 and 8 year old. The ocean view was breathtaking and we thoroughly enjoyed the pools as a family, beach walks, sea kayaking and use of snorkels, life jackets and water shoes to explore and visit cenotes. The room was perfect, and the front desk staff made us feel welcome and were very kind and helpful for anything we needed. We rented a car and enjoyed Alea Tulum as our home base for adventures. Thank you Samantha and the other Alea staff for a beautiful stay!
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在该地区
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Fracc Tankah III, Mza 3, Lte 28, Tulum, Estado de Quintana Roo, Mexico, 77760

主要设施

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游泳池
24 小时前台
WiFi
当您访问图卢姆时，入住阿莱阿图伦酒店是一个不错的选择。 24小时前台随时为您服务，从入住到退房，或您需要的任何帮助。如果您还有其他需求，请随时联系前台，我们随时准备为您提供服务。
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周围有什么阿莱阿图伦酒店

Fracc Tankah III, Mza 3, Lte 28, Tulum, Estado de Quintana Roo, Mexico, 77760
探索更多地方
大堂 Alea Tulum
大堂 2 Alea Tulum

进一步了解阿莱阿图伦酒店

General


临近索利曼湾

Location


阿莱阿图伦酒店位于图卢姆，在大洋边，距离玛纳提灰岩坑只有 2 分钟车程，且距离水之源主题乐园有 10 分钟车程。 此海滩酒店距离普拉亚帕莱索 9.9 英里（16 公里），距离阿库马尔海滩 12 英里（19.4 公里）。

Attractions


显示的距离精确至 0.1 英里或公里。

索利曼湾 - 0.1 公里 / 0.1 英里
玛纳提灰岩坑 - 0.1 公里 / 0.1 英里
图卢姆国家公园 - 0.9 公里 / 0.5 英里
美洲虎公园 - 1.2 公里 / 0.7 英里
拉布纳哈生态公园探险 - 4.1 公里 / 2.6 英里
玛雅肾上腺素 - 4.2 公里 / 2.6 英里
拉布纳哈天坑 - 4.4 公里 / 2.7 英里
海龟天然水池 - 4.6 公里 / 2.9 英里
图伦信件 - 6.6 公里 / 4.1 英里
图伦啤酒温泉 - 6.7 公里 / 4.2 英里
图卢姆塔 - 9.1 公里 / 5.6 英里
天坑之家 - 9.4 公里 / 5.9 英里
下降神庙 - 9.4 公里 / 5.9 英里
壁画神庙 - 9.5 公里 / 5.9 英里
亚克穆尔 - 9.7 公里 / 6.1 英里

阿莱阿图伦酒店的主要机场为 图卢姆国际机场 (TQO) - 51.6 公里 / 32.1 英里

Facilities


不妨享受按摩、身体护理和面部护理，放松一下身心。此酒店的其他特色包括免费 WiFi、礼宾服务和自行车停放区。

Business Facilities


特色服务/设施包括24 小时前台服务、多语言服务和行李寄存。酒店设有收费的24 小时往返机场班车，此外还提供免费自助停车。

Dining


您可享受酒店的部分时段客房送餐服务。

Rooms


有 21 间空调客房提供iPod 基座；您定能在旅途中找到家的舒适。您的加厚层卧床备有羽绒被和高档床上用品。客房设有私人备有家具的阳台或露台。提供免费无线网络，方便您与朋友保持联系。浴室提供淋浴设施，配有大花洒淋浴喷头和免费洗浴用品。

所有设施阿莱阿图伦酒店

游泳池 Alea Tulum
游泳池
休闲设施 Alea Tulum
休闲设施
公共空间 Alea Tulum
公共空间
大堂 Alea Tulum
大堂
外部的 Alea Tulum
外部的

活动

  • 浪漫求婚套件
  • 沙滩伞
  • 室外游泳池
  • 花园
  • 沙滩巾
  • 野餐区
  • 图书馆
  • Spa
  • 海滩躺椅
  • 泳池躺椅

酒店服务

  • 行李寄存
  • 多语言员工
  • 24小时接待员
  • 门房

体育和娱乐

  • 皮划艇
  • 浮潜
  • 冲浪

一般

  • 停车场
  • 露台

公共设施

  • 无烟区
  • 保险箱

交通

  • 机场接送

连接

  • 免费WiFi

无障碍性

  • 无障碍通道

住宿政策及一般信息阿莱阿图伦酒店

入住/退房时间

入住：
从 15:00
退房：
在此之前 12:00

一般入住手续说明

  • 可能需收取加人费用，具体费用取决于住宿的政策。
  • 入住时可能需要出示政府核发的身份证件（带照片）和信用卡或缴付现金押金，以便于支付其他杂项的费用
  • 特殊要求视入住时的具体情况而定，可能产生额外的费用。不能保证满足特殊要求。
  • 春假期间需年满 18 岁。
  • 此住宿接待方接受以信用卡及现金付款
  • 支持无现金交易。
  • 该住宿场所采用的安全设施包括：灭火器、烟雾报警器和急救包。
  • 此住宿拥有阳台、庭院、露台等户外空间，可能不适合儿童入住。如果您有顾虑，我们建议您在到店前联系住宿接待方，以确认他们是否可以为您安排合适的客房
, 此住宿接待方提供机场接送服务（可能会额外收费）。如需安排接客服务，住客必须使用预订确认邮件上的联系信息，在抵达前 48 小时联系住宿接待方。住客将于到店前 24 小时内收到内附入住说明的电子邮件。前台工作人员将在住客到店时接待。住宿提供的信息可以使用自动翻译工具进行翻译。

宠物

Limited Number Of Pets In Room
阅读所有

一般信息

热门设施
游泳池, 24 小时前台, WiFi
入住/退房时间
从 15:00 - 到 12:00
阿莱阿图伦酒店可预订房间
21
阿莱阿图伦酒店的楼层数
3
阿莱阿图伦酒店的其他设施
浪漫求婚套件, 沙滩伞, 室外游泳池, 花园, 沙滩巾

常见问题阿莱阿图伦酒店

阿莱阿图伦酒店有哪些可用设施？
阿莱阿图伦酒店有顶级设施，例如游泳池, 24 小时前台, WiFi。（有些可能需要额外收费）
阿莱阿图伦酒店的常规入住和退房时间是什么？
阿莱阿图伦酒店标准入住时间开始于从 15:00最晚退房时间为在此之前 12:00
What is The Star Hotel Classification of 阿莱阿图伦酒店?
阿莱阿图伦酒店 is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does 阿莱阿图伦酒店 have?
阿莱阿图伦酒店 has 3 floors.
How many rooms are available at 阿莱阿图伦酒店?
阿莱阿图伦酒店 has 21 rooms in total.
查看所有

更多其他客人的评论阿莱阿图伦酒店

综合评分和评论 Alea Tulum

其他来源 (470)
9.0
超棒
基于 470 条评论
清洁度

9.4

客房舒适度

9.0

服务和设施

9.4

排序方式
最相关
偏好
查看全部

旅行者评论 Alea Tulum

每页评论数
20
40
热门评论
Alma
10.0
/10
评论于 15几周前

Expedia Group verified review

Inolvidable experiencia
Ricardo Aaron Quintero
icon-双人入住
双人入住
10.0
/10
评论于 17几周前

Expedia Group verified review

Muy buena atención del hotel. Esta alejado de Tulum, llegamos temprano y de igual manera entramos a check-in esperando 20mins, el agua sale caliente (cosa que no me habia pasado en otros hoteles) el wifi va bien, buena electricidad, cama comoda!, somos mexicanos y quisimos conocer el mar caribeño, nos toco sargazo pero eso no empeoro la experiencia. Para moverte necesitas Taxi pero la misma recepción te ayuda, hay tienda cerca caminando y un cenote donde hay un cocodrilo, el agua es de piedras no es de arena normal pero igual te dan gratis calzado y chaleco! Puedes ir en kayak si esta desocupado, a nosotros nos limpiaron diariamente la habitación y super bien, la vista es hermosa. Pedimos la habitación con piscina y aunque hacia frio (por el clima) pudimos disfrutarla aunque las albercas del hotel no tanto por el frio. Hay dos hoteles vecinos donde puedes pasear ahi si tienen restaurante y muelle (eso me gusto porque puedes pasear por la playa) la vista es innegable. Llega mucho viento y se sigue sintiendo calientito dependiendo la temporada, es Febrero y comentan que se adelantó mucho el sargazo pero de verdad no empeora mucho porque puedes ir por el muelle. Es buen hotel, si quieres algo alejado de Tulum es tu opción, es un hotel comodo porque de verdad habia muchos que tenias que compartir el baño y la ducha, a mi me gusta la privacidad por eso este hotel me parecio 10/10, solo el tema es el movimiento por la zona sino rentaste transporte
阅读更多
Hansel
icon-家庭
家庭
10.0
/10
评论于 17几周前

Expedia Group verified review

Excelente personal!, hab limpias y confort, A++++
Lucero
icon-好友同行
好友同行
6.0
/10
评论于 18几周前

Expedia Group verified review

The rooms were excellent and very clean. There was no restaurant open on the property. They can improve by including that in their description or letting guest know in advance. The water pump also broke for the day while being there. They were accommodating by letting us use a room near the hotel to go shower and use the bathroom in the mean time. However, we did have to walk out of our hotel to the next with our things. Once again, not their fault but very frustrating and inconvenient. You definitely need a car to get around if you are looking to get around the area to do restaurants, cenotes or walks in the city center.
阅读更多
Robert
icon-亲子同住
亲子同住
8.0
/10
评论于 18几周前

Expedia Group verified review

The room was beautiful, the staff were friendly and courteous.
Chrissy
icon-家庭
家庭
10.0
/10
评论于 18几周前

Expedia Group verified review

Let's just say, we plan to go back!! Everything was beyond what I expected. I was very pleased with the location and the area is so relaxing.
Kelly
4.0
/10
评论于 19几周前

Expedia Group verified review

Terrible service. Reception was largely unhelpful to me as well as the other guests. One could not even secure a simple fork. When I arrived, the lock on balcony door was broken and had to be fixed on two separate occasions.
Julie
icon-休闲 双人入住
休闲 双人入住
6.0
/10
评论于 20几周前

Expedia Group verified review

The staff were amazing and the rooms I would rate as a 2- 3 star. … we paid over $800 for a 2 night stay. The amenities were scarce coffee / tea etc.The fridge was warm/ no restaurants / bar/ coffee shop on site but rather you were directed to what were identified as Sister sites for dinner/drinks away from the resort. The beach is very small and not at all what we expected . It’s a hotel that needs some serious updating the hot tub and pools were unusable during our stay as the water appeared to be stagnant. I don’t normally write negative reviews but we were very disappointed in our stay at Alea Tulum and would not recommend it for fellow travellers, particularly at this price
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Jorge
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 21几周前

Expedia Group verified review

Todo excelente
Jenny
icon-休闲 亲子同住
休闲 亲子同住
10.0
/10
评论于 21几周前

Expedia Group verified review

We had a lovely vacation at Alea Tulum with our 5 and 8 year old. The ocean view was breathtaking and we thoroughly enjoyed the pools as a family, beach walks, sea kayaking and use of snorkels, life jackets and water shoes to explore and visit cenotes. The room was perfect, and the front desk staff made us feel welcome and were very kind and helpful for anything we needed. We rented a car and enjoyed Alea Tulum as our home base for adventures. Thank you Samantha and the other Alea staff for a beautiful stay!
阅读更多
Jeniffer
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 23几周前

Expedia Group verified review

Excellent attention from staff, everybody were so kindly. Beautiful view from the room. A few restaurants and a cenote across the street. There's peace and silence at night great for relaxation.
shawn
icon-休闲 家庭
休闲 家庭
4.0
/10
评论于 23几周前

Expedia Group verified review

This property is way overpriced, it looks nothing like the pictures . The room had small ant like bugs all over the floor, the last day and a half the rooms smelled like sewage in three out of the five rooms our party reserved. The hotel sales its location as a hotel with two restaurants and a bar. Hotel Alea has neither on premises ( they are located a their sister properties instead). We booked a sky view room and expected to have the experience i. the pictures. The plunge pool was DISGUSTINGLY dirty along with other pools on that property. That is NOT wha I paid for and spending your hard in money to have access to this private pool on your deck is what i paid for . Pieces of the building fell off into the main pool.
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Christopher
10.0
/10
评论于 25几周前

Expedia Group verified review

We had a wonderful and peaceful time. Highly recommended…
Jesse
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 25几周前

Expedia Group verified review

Everything was amazing.
FUMIO
icon-家庭
家庭
4.0
/10
评论于 25几周前

Expedia Group verified review

We stayed 5 nights, and only got housekeeping one time.
Ashish
icon-朋友和家人 家庭
朋友和家人 家庭
2.0
/10
评论于 25几周前

Hotels.com verified review

This was the worst hotel I have stayed at and it’s not cheap at $500/night/room. The pool towels had stains on them, our sheets smelled badly, the toilet was not flushing for the first 2 days of our stay and the description of amenities is false. They don’t have a gym or any food service. The beach is very rocky and small - for similar price you can stay at much better places
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MAIALA
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 25几周前

Expedia Group verified review

El baño no servía, la regadera tampoco, no había restaurante y había que ir a otro hotel a comer un desayuno con dos opciones, la alberca estaba sucia, el mobiliario de la playa viejo y todo a un precio altísimo, no proporcionado a la calidad. Fatal, cero recomendando. El gerente dijo que era porque se trataba de un hotel boutique, pero olvidó decir que de mala calidad. Cuando mi esposo dijo que nos queríamos ir antes y solicitó su reembolso, lo acusaron de alboroto y amenazaron con llamar a la policía.
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Singar
icon-朋友和家人 家庭
朋友和家人 家庭
4.0
/10
评论于 26几周前

Hotels.com verified review

Amenities and services
JOSE ALFREDO
icon-双人入住
双人入住
10.0
/10
评论于 27几周前

Hotels.com verified review

Estuvo super
GISELA
2.0
/10
评论于 28几周前

Expedia Group verified review

Las instalaciones no les dan mantenimiento, las habitaciones no servían los aires, no había agua, el personal bien el lugar bonito pero le falta mantenimiento
每页评论数
20
40

准备下定决心？

立即预订住宿
外部的 4 Alea Tulum

免责声明

免责声明：确保所有照片的准确性是酒店的责任。Traveloka不对任何照片不准确性负责。

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综合评分和评论 Alea Tulum

其他来源 (470)
9.0
超棒
基于 470 条评论
清洁度

9.4

客房舒适度

9.0

服务和设施

9.4

排序方式
最相关
偏好
查看全部

旅行者评论 Alea Tulum

每页评论数
20
40
热门评论
Alma
10.0
/10
评论于 15几周前

Expedia Group verified review

Inolvidable experiencia
Ricardo Aaron Quintero
icon-双人入住
双人入住
10.0
/10
评论于 17几周前

Expedia Group verified review

Muy buena atención del hotel. Esta alejado de Tulum, llegamos temprano y de igual manera entramos a check-in esperando 20mins, el agua sale caliente (cosa que no me habia pasado en otros hoteles) el wifi va bien, buena electricidad, cama comoda!, somos mexicanos y quisimos conocer el mar caribeño, nos toco sargazo pero eso no empeoro la experiencia. Para moverte necesitas Taxi pero la misma recepción te ayuda, hay tienda cerca caminando y un cenote donde hay un cocodrilo, el agua es de piedras no es de arena normal pero igual te dan gratis calzado y chaleco! Puedes ir en kayak si esta desocupado, a nosotros nos limpiaron diariamente la habitación y super bien, la vista es hermosa. Pedimos la habitación con piscina y aunque hacia frio (por el clima) pudimos disfrutarla aunque las albercas del hotel no tanto por el frio. Hay dos hoteles vecinos donde puedes pasear ahi si tienen restaurante y muelle (eso me gusto porque puedes pasear por la playa) la vista es innegable. Llega mucho viento y se sigue sintiendo calientito dependiendo la temporada, es Febrero y comentan que se adelantó mucho el sargazo pero de verdad no empeora mucho porque puedes ir por el muelle. Es buen hotel, si quieres algo alejado de Tulum es tu opción, es un hotel comodo porque de verdad habia muchos que tenias que compartir el baño y la ducha, a mi me gusta la privacidad por eso este hotel me parecio 10/10, solo el tema es el movimiento por la zona sino rentaste transporte
阅读更多
Hansel
icon-家庭
家庭
10.0
/10
评论于 17几周前

Expedia Group verified review

Excelente personal!, hab limpias y confort, A++++
Lucero
icon-好友同行
好友同行
6.0
/10
评论于 18几周前

Expedia Group verified review

The rooms were excellent and very clean. There was no restaurant open on the property. They can improve by including that in their description or letting guest know in advance. The water pump also broke for the day while being there. They were accommodating by letting us use a room near the hotel to go shower and use the bathroom in the mean time. However, we did have to walk out of our hotel to the next with our things. Once again, not their fault but very frustrating and inconvenient. You definitely need a car to get around if you are looking to get around the area to do restaurants, cenotes or walks in the city center.
阅读更多
Robert
icon-亲子同住
亲子同住
8.0
/10
评论于 18几周前

Expedia Group verified review

The room was beautiful, the staff were friendly and courteous.
Chrissy
icon-家庭
家庭
10.0
/10
评论于 18几周前

Expedia Group verified review

Let's just say, we plan to go back!! Everything was beyond what I expected. I was very pleased with the location and the area is so relaxing.
Kelly
4.0
/10
评论于 19几周前

Expedia Group verified review

Terrible service. Reception was largely unhelpful to me as well as the other guests. One could not even secure a simple fork. When I arrived, the lock on balcony door was broken and had to be fixed on two separate occasions.
Julie
icon-休闲 双人入住
休闲 双人入住
6.0
/10
评论于 20几周前

Expedia Group verified review

The staff were amazing and the rooms I would rate as a 2- 3 star. … we paid over $800 for a 2 night stay. The amenities were scarce coffee / tea etc.The fridge was warm/ no restaurants / bar/ coffee shop on site but rather you were directed to what were identified as Sister sites for dinner/drinks away from the resort. The beach is very small and not at all what we expected . It’s a hotel that needs some serious updating the hot tub and pools were unusable during our stay as the water appeared to be stagnant. I don’t normally write negative reviews but we were very disappointed in our stay at Alea Tulum and would not recommend it for fellow travellers, particularly at this price
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Jorge
icon-休闲 双人入住
休闲 双人入住
10.0
/10
评论于 21几周前

Expedia Group verified review

Todo excelente
Jenny
icon-休闲 亲子同住
休闲 亲子同住
10.0
/10
评论于 21几周前

Expedia Group verified review

We had a lovely vacation at Alea Tulum with our 5 and 8 year old. The ocean view was breathtaking and we thoroughly enjoyed the pools as a family, beach walks, sea kayaking and use of snorkels, life jackets and water shoes to explore and visit cenotes. The room was perfect, and the front desk staff made us feel welcome and were very kind and helpful for anything we needed. We rented a car and enjoyed Alea Tulum as our home base for adventures. Thank you Samantha and the other Alea staff for a beautiful stay!
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Jeniffer
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 23几周前

Expedia Group verified review

Excellent attention from staff, everybody were so kindly. Beautiful view from the room. A few restaurants and a cenote across the street. There's peace and silence at night great for relaxation.
shawn
icon-休闲 家庭
休闲 家庭
4.0
/10
评论于 23几周前

Expedia Group verified review

This property is way overpriced, it looks nothing like the pictures . The room had small ant like bugs all over the floor, the last day and a half the rooms smelled like sewage in three out of the five rooms our party reserved. The hotel sales its location as a hotel with two restaurants and a bar. Hotel Alea has neither on premises ( they are located a their sister properties instead). We booked a sky view room and expected to have the experience i. the pictures. The plunge pool was DISGUSTINGLY dirty along with other pools on that property. That is NOT wha I paid for and spending your hard in money to have access to this private pool on your deck is what i paid for . Pieces of the building fell off into the main pool.
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Christopher
10.0
/10
评论于 25几周前

Expedia Group verified review

We had a wonderful and peaceful time. Highly recommended…
Jesse
icon-休闲 家庭
休闲 家庭
10.0
/10
评论于 25几周前

Expedia Group verified review

Everything was amazing.
FUMIO
icon-家庭
家庭
4.0
/10
评论于 25几周前

Expedia Group verified review

We stayed 5 nights, and only got housekeeping one time.
Ashish
icon-朋友和家人 家庭
朋友和家人 家庭
2.0
/10
评论于 25几周前

Hotels.com verified review

This was the worst hotel I have stayed at and it’s not cheap at $500/night/room. The pool towels had stains on them, our sheets smelled badly, the toilet was not flushing for the first 2 days of our stay and the description of amenities is false. They don’t have a gym or any food service. The beach is very rocky and small - for similar price you can stay at much better places
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MAIALA
icon-休闲 家庭
休闲 家庭
2.0
/10
评论于 25几周前

Expedia Group verified review

El baño no servía, la regadera tampoco, no había restaurante y había que ir a otro hotel a comer un desayuno con dos opciones, la alberca estaba sucia, el mobiliario de la playa viejo y todo a un precio altísimo, no proporcionado a la calidad. Fatal, cero recomendando. El gerente dijo que era porque se trataba de un hotel boutique, pero olvidó decir que de mala calidad. Cuando mi esposo dijo que nos queríamos ir antes y solicitó su reembolso, lo acusaron de alboroto y amenazaron con llamar a la policía.
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Singar
icon-朋友和家人 家庭
朋友和家人 家庭
4.0
/10
评论于 26几周前

Hotels.com verified review

Amenities and services
JOSE ALFREDO
icon-双人入住
双人入住
10.0
/10
评论于 27几周前

Hotels.com verified review

Estuvo super
GISELA
2.0
/10
评论于 28几周前

Expedia Group verified review

Las instalaciones no les dan mantenimiento, las habitaciones no servían los aires, no había agua, el personal bien el lugar bonito pero le falta mantenimiento
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