Mantra Parramatta

Property was ideal location for business visit to Parramatta Square.

Staff were amazing and very friendly

Friendly staff member during check-in. Plenty of available parking. Broken tiles in bathroom - around the bathtub. Exposed wires in lamp (that was already plugged in & turned on before we had entered the room) that had a red warning label stating that it was dangerous and not to use it. Bathroom grout needs to be cleaned more thoroughly. Bed was comfortable.

Easy walking distance to train, Westfield shops plus multitude of restaurants up Church st Parramatta. Easy car parking underneath with card access to your room floor. Restaurant on site but easy walk for a stretch of the legs to shops and restaurants

Room was old and dirty. House keeping woke us up at 8 to clean the room. Bed was uncomfortable and the air conditioner next door was load

Friendly staff, a great stay overall.

The property reception was helpful. Few issues with the room were reported but nothing done. Rooms not cleaned well. There is dirt in the corners which appears to have never been cleaned. Hob nob broken. Wardrobe handle broken. Room quite shabby. The owners need to do a revamp of the rooms. Carpets are filthy. But property is in a great position and staff really nice. Not bad for price.

Hallway carpets are dirty and worn-out. I have requested a half hour late check out refused profoundly has no co consideration or little consideration for customer request. Will not stay again.

Would highly recommend & will definitely stay here again!! Communication with the hotel was excellent when trying to arrange parking, it is very close (250m) to Parramatta train station so made getting to Qudos arena very convenient and the room was above expectations. We stayed in the spa apartment and found it to be a very large room & bathroom which was excellent given how small Sydney hotel rooms normally are!! Bed was comfortable & road noise etc wasn’t too bad (although we were on level7) Overall excellent hotel experience

Close to everything, but daily service included in four night bookings would have meant five stars from us.

Old hotel with dated furnishings. Room was a bit dusty and bathroom felt like it was well over due a remodel.

Staff were courteous and helpful, the room adequste got our purposes. Four minuses - small towels, kettle didn't reach boiling point, shower design (accessible room) meant wet bathroom floor, and food in breakfast buffet was luke warm.

Only a few minutes walk to train station for easy access to concert at Homebush bay and a few minutes walk to shopping centre and dining precinct

Our stay at the Mantra Parramatta was very pleasant. The bed was comfy and our room was super clean. The breakfast buffet was excellent with bacon, hashbrowns, and scrambled eggs available everyday. There was also a different cooked vegetable each day (we got to have mushrooms, tomato, and baked beans). There were many other food options available everyday at breakfast including a range of fruit, breads, cereals, and sweets. The housekeeping, kitchen, and reception staff were all very friendly. The pool and spa were extremely clean and perfect temperatures, respectively. The location was also great as public transport and a six story Westfield (shopping mall) is just around the corner from the hotel. The only problem we had during our stay was the air-conditioning in our room did not work properly (it was not cool enough). Overall great stay! If the air-conditioning improved, we would stay again.

Nice Staff, ok room. Asked for a twin but got a 30cm pullout couch

Really lovely people at reception and the property is in a convenient spot.

Had a king bed that seemed like the mattress had been used for 10 years, absolutely no support. Bathrooms and showers in need of renovations, seems very early 2000’s

Property cleanliness was pretty bad. Mouldy roof, rusty items, dirty bed side table and a lift lobby totally wet.

Convenient location and friendly staff.

Great hotel in great location