弗兰克斯顿上湾探秘酒店

Overall, the room seemed tidy, but the room floor mat was too dirty and the hotel did not provide slippers. I was surprised that it was my first time staying in a hotel and there were no slippers provided. Our family walked around the room barefoot, and the soles of our feet were gray-black. You can imagine how dirty the room floor mats are.

Ok la

The room is spacious and clean. The kitchen is fully equipped. Loved the shower. The WiFi is stable but limited to 200MB per day. There is a SkyBus stop just outside the hotel and this is perfect if you have to travel from MEL. The staff is friendly too. Early check-in seems impossible here but it is alright. The only issue I found annoying is that I have booked the executive studio apartment which turned out to have a large balcony and was on the first floor. It was facing other rooms’ balconies and if other people were sitting on their balcony and my curtain was not pulled down to cover the room, they could have a glance of my room. I would consider to come back if other types of rooms don’t hv such problems.

Nice and clean studio apartment for 2. Nice view from balcony. Well furnished (with laundry on 1/F). Friendly services. 5 minutes walk to Bayside Shopping Centre. 10 minutes walk to Frankston Station. SkyBus just at the entrance. Highly recommended !

酒店有大泳池，十分舒適，房內整潔，房價便宜

Room is clear and tidy with FULL facilities including laundry and gym. First choice if you are staying in Frankston.

Staff very helpful, room clean, good location prefect in Frankston

如要在弗蘭克斯頓住宿, 而又沒有汽車代步. 這會是一個不錯的選擇. 酒店位置方便, 房間整潔衛生.

It's a private apartment. Even though no it's own restaurants due to the apartment design, there has good restaurants at ground floor. Also, M (24 hr) is just located at street crossing. The space of room is quite large. And the room provide with microwave oven, induction cooker. Only the one reason, you may not consider as your touring accommodation which is too far from the city. However, you can take a walk within 10 min to the train station.

Very bad check-in service: 1. Late check-in without key / password to enter the building (including pick up late check-in key) 2. Emergency contact number is provided from hotel, but NO ONE answer and NO ONE call back after voice mail (Fortunately, a nice local couple assisted us to fix, otherwise we might be overnight outside) Unfit Facilities for Asian People: The height of facilities is quite high (without stools)

可以做饭，周围有卖酒的超市还有Coles，带厨房，很爽。公寓酒店，自己动手，丰衣足食！还不错！就是停车都不免费很不爽！

Location is good. Check in us fast and staff are friendly. Room is clean

Great property highly recommended

The room did not live up to the description. Soundproofing - NO. Could here the people in the next room, could hear the people on the street below even though we were on level 3, could hear the birds squawking. Block out blinds - NO there were massive gaps between the blinds that let the sun through. Cleaner had left a dirty old pink face washer on the bench Very poor considering the price of the room which did not include parking

The toilet was blocked, informed them they said I could move but it was 10pm. They said I could use the toilet in the lobby!! They said it would be fixed the next day, I came back after a days work and it was still blocked! Was moved to another room. When I asked for some kind of compensation for the inconvenience it was insinuated that I had blocked the toilet! The service team had taken a photo of the toilet paper that was left in bowl as the toilet was blocked & drained to leave only toilet paper! Why would you take a photo of the blockage and not fix it? Regardless of how it blocked it was blocked and unhygienic, so to take a photo and leave it blocked is just disgusting! All in all it was a bad experience & badly handled by all involved!

Great staff

2 bedrooms with a bathroom with 2 doors….not my favourite set up.

Fantastic location , warm friendly staff. Easy to get around. Great room, great comfy bed.Great kitchen facilities. Loved the couch in the sun. Would highly recommend

Excellent experience

Very helpful staff