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Quest Frankston on the Bay

Name: Quest Frankston on the Bay
Address: 435 Nepean Highway, Frankston, Melbourne, Victoria, Australia, 3199, 435 Nepean Highway, Victoria, 3199, Australia
Rating: 8.3

Service Apartment

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8.3

/10

Very Good

920 reviews

What Guests Say About Their Stay

Dari L.

8.5

/ 10

Located closed from Frankston beach, shopping center (Mall), restaurant and coffee shop in lobby was great, Frankston train station just walking 5 minute. SKY bus drop/pick up in front this hotel. Spacious apartment room and clean.

Elizabeth

10.0

/ 10

We were only there for one night on our way through but would definitely stay again for longer. Very much appreciated the call we got before our stay just to check our arrangements/needs.

Santiago

10.0

/ 10

The view of the beach was obstructed, but that didn't stop us from having a good time.

Leanne

10.0

/ 10

I arrived after hours and the night manager was excellent, checking me in quickly. The room was immaculate and had everything I needed. The location was great but be sure to ask for a room with a view if that matters to you because mine was of a building haha. Overall I would definitely stay here again.

In the Area

See Map

435 Nepean Highway, Frankston, Melbourne, Victoria, Australia, 3199

Main Facilities

Laundry service

Luggage storage

Elevator

Business facilities

Express check-out

Barbecue

Quest Frankston on the Bay is a 4-star service apartment that has been welcoming guests since 2013. The accommodation went through a renovation in 2020. Quest Frankston on the Bay is part of Quest Serviced Apartments under Quest Serviced Apartments. There are 76 rooms spread across 4 floors.

What's around Quest Frankston on the Bay

435 Nepean Highway, Frankston, Melbourne, Victoria, Australia, 3199

Discover More Places

Discover More About Quest Frankston on the Bay

General Information

Location

Located at 435 Nepean Highway in Frankston, Australia. Those looking to explore will find Portarlington Waterfront, Queenscliff Harbour Observation Tower, and Queenscliff Maritime Museum nearby.

Facilities & Amenities

Quest Frankston on the Bay has Laundry service, Luggage storage, Elevator, Business facilities, Express check-out, and more.

Business Facilities

For guests traveling for work, Quest Frankston on the Bay has Business facilities and Conference rooms available.

Contact

Phone number: 61 3-87652500

All facilities in Quest Frankston on the Bay

Entertainment Facility

Fitness Center

Functional Hall

Common Space

Lobby

Guest Services

Laundry Service
Express check-out
Multilingual staff
Luggage storage

Accommodation Facilities

Self-Parking
Banquet Hall
Terrace

Activity & Leisure

Romantic Package
Private Winery Tours
Barbecue grill
Public Winery Tours

Public Facilities

Elevator
Smoke Free Property
Covered Parking

Transportation

Secure parking
Limited car park

Accessibility

Step-Free Path to Entrance
Accessible parking
Braille/Raised signage
Well Lit Entrance Path

Sports & Recreation

Fitness Facilities

Connectivity

Wi-Fi
TEXT

Business Facilities

Conference Center
Business facilities
Conference space

Accommodation Policy & General Information in Quest Frankston on the Bay

Important Note

Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

IMPORTANT_NOTICE

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
Parking height restrictions apply.
The property is professionally cleaned.
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Minimum Age Policy

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General Information

Popular Facilities
Check-In / Check-Out Time	From 14:00 - 22:00 - to 10:00
Available rooms at Quest Frankston on the Bay	76
Number of floors in Quest Frankston on the Bay	4
Another facilities in Quest Frankston on the Bay	Laundry Service, Express check-out, Multilingual staff, Luggage storage, Self-Parking

Frequently asked question in Quest Frankston on the Bay

What is normal check-in & check-out time at Quest Frankston on the Bay?

The standard check-in time at Quest Frankston on the Bay is starting from 14:00 - 22:00 while the latest check-out time is at Before 10:00

How many stars does Quest Frankston on the Bay have?

Quest Frankston on the Bay is a 4.0-star hotel.

How many floors does Quest Frankston on the Bay have?

Quest Frankston on the Bay has 4 floors.

How many rooms does Quest Frankston on the Bay have?

Quest Frankston on the Bay has 76 rooms in total.

What are the guest reviews for Quest Frankston on the Bay?

Quest Frankston on the Bay is well-known for its Location, Cleanliness, Room Comfort, as reviewed by verified Traveloka guests.

More Reviews from Other Guests in Quest Frankston on the Bay

Overall Ratings & Reviews Quest Frankston on the Bay

Traveloka (5)

Other sources (915)

8.4

Very Good

From 915 reviews

Cleanliness

8.8

Room Comfort

8.4

Location

9.2

Service and Facilites

8.4

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Traveler Reviews Quest Frankston on the Bay

Number of reviews per page

Top reviews

Glen

with Partner

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Good

Christine

4.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

The entire hallway and hotel room smelled of curry due to the Indian restaurant in reception. I stayed on the 3rd floor and I couldn't believe the smell! Also I am far from precious, the furniture is sooo outdated, the room looked morbid. I considered leaving and finding another hotel, but it was too late and I have been travelling all day

Kathleen

Family

8.0

/10

Reviewed 19 week(s) ago

Expedia Group verified review

Great position, staff friendly and helpful , only issue was having to change lifts on different floors to get to different blocks of the hotel .

Hayley

Family

8.0

/10

Reviewed 21 week(s) ago

Expedia Group verified review

Large room with good facilities. Had everything I needed for a 5 night stay. Good location, walking distance to the town and plenty of cafes and restaurants. I would stay here again.

Elizabeth

with Partner

10.0

/10

Reviewed 23 week(s) ago

Hotels.com verified review

We were only there for one night on our way through but would definitely stay again for longer. Very much appreciated the call we got before our stay just to check our arrangements/needs.

Debbie

with Partner

2.0

/10

Reviewed 29 week(s) ago

Expedia Group verified review

Would not recommend ,room was not clean at all ended up leaving and found alternative accommodation.will not be back.

Shianne

with Friends

10.0

/10

Reviewed 31 week(s) ago

Expedia Group verified review

It’s was great

Mark

Friends and family with Friends

2.0

/10

Reviewed 31 week(s) ago

Hotels.com verified review

On arrival staff were not welcoming and could not read their own booking system. Tried to say we had not booked 2 rooms and then tried to charge again despite it being prepaid. No apology given for their errors. Nothing wrong with the hotel itself but the staff are not up to the job, am still waiting for the room deposit to be released 3 weeks later.

Debra

with Partner

10.0

/10

Reviewed 32 week(s) ago

Hotels.com verified review

Convenient location to airport transportation. Front desk was very helpful!

Grace

with Partner

6.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Very tidy room, the bed was way to soft and uncomfortable.

Jenny

with Partner

8.0

/10

Reviewed 34 week(s) ago

Hotels.com verified review

Lounge and bed need updating very worn Good location, walk to everything needed

Santiago

with Partner

10.0

/10

Reviewed 34 week(s) ago

Expedia Group verified review

The view of the beach was obstructed, but that didn't stop us from having a good time.

Arlene

Friends and family Family

6.0

/10

Reviewed 35 week(s) ago

Hotels.com verified review

Clean room except for having a dirty cutlery insde the drawer, no beach view seen, staff are friendly, though we requested for a cutlery but was not given.

Susan

with Children

10.0

/10

Reviewed 35 week(s) ago

Expedia Group verified review

Spacious and comfortable clean rooms and walk to everything we needed

Alexander

with Partner

6.0

/10

Reviewed 38 week(s) ago

Hotels.com verified review

Overall the room was in good condition, though there were a couple of issues. First off one of the bedside lamps was off due to a power outlet issue and the toilet seat was loose. The staff on duty were helpful. The mattress was too soft and could be improved with a new firmer one.

Pedr

Leisure with Partner

4.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

On our arrival I noticed the bedside tables had not been wiped over as there was food residue on them. In between nights our sheets where not changed over 4 nights of stay. The carpets where never vacuumed and the bathroom never cleaned. If there was 4 separate couples that stayed there each day the room would have been cleaned for the new guests. The beds are terrible they're the old benial springs

Andrew

with Partner

4.0

/10

Reviewed 39 week(s) ago

Hotels.com verified review

Very run down place.

David

Leisure Family

6.0

/10

Reviewed 39 week(s) ago

Expedia Group verified review

Clean the rooms and replace the towels and linen and wipe the surfaces

Dwayne

6.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

This is our 4th stay at this complex in the past 5 months. Upon this stay we had no hot water in our room for showers Friday night and Saturday morning. The staff were very apologetic and I understand it’s out of their control. We travel 4 hours from regional NSW to stay at this complex to visit our daughter and new grandson, it’s close and convenient. Of the 4 times we have stayed here, 2 of our stays have been excellent. Our 1st stay wasn’t great either with no heating and a faulty tv. The Quest staff were quick to upgrade us to a new room on that occasion. We intend to visit every 4-6 weeks and Quest would be our preferred accommodation but at a 50% strike rate we may look elsewhere.

Jaclyn

6.0

/10

Reviewed 42 week(s) ago

Expedia Group verified review

I expected a nice out look for the price and we had to walk a mile with our luggage. Probably the worst thing the bed was dipping… we stay in Melbourne often and would not stay at this property again.

Number of reviews per page

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.

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