Quest Frankston on the Bay

Service Apartment
8.3
/10
Very Good
841 reviews

What Guests Say About Their Stay

Dari L.

8.5
/ 10
Located closed from Frankston beach, shopping center (Mall), restaurant and coffee shop in lobby was great, Frankston train station just walking 5 minute. SKY bus drop/pick up in front this hotel. Spacious apartment room and clean.

Leanne

10.0
/ 10
I arrived after hours and the night manager was excellent, checking me in quickly. The room was immaculate and had everything I needed. The location was great but be sure to ask for a room with a view if that matters to you because mine was of a building haha. Overall I would definitely stay here again.

Steve

10.0
/ 10
Aircon was really good and worked well and kept the room at a constant temperature all day and night. The hotel overall was really good and locatedin afantastic position, close to major shopping centre and also the beach. Staff were very polite and nothing was too much trouble. Overall agreat stay and i would easily stay there again

Lyndon

10.0
/ 10
Beautifully appointed apartment, spacious, had everything we needed. Loved the balcony to sit and watch the sun go down.
In the Area
See Map
435 Nepean Highway, Frankston, Melbourne, Victoria, Australia, 3199

Main Facilities

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Restaurant
Parking
WiFi
Elevator
In Melbourne (Frankston)
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Quest Frankston on the Bay Address: Map & Location

435 Nepean Highway, Frankston, Melbourne, Victoria, Australia, 3199
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Lobby Quest Frankston on the Bay
Lobby 2 Quest Frankston on the Bay

Discover More About Quest Frankston on the Bay

General


In Melbourne (Frankston)

Location


With a stay at Quest Frankston on the Bay, you'll be centrally located in Melbourne, within a 10-minute walk of Frankston Arts Centre and Frankston Visitor Information Centre. This aparthotel is 6.2 mi (9.9 km) from Edithvale-Seaford Wetlands and 8.3 mi (13.4 km) from Mornington Racecourse.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Frankston Beach - 0.4 km / 0.2 mi
Frankston Arts Centre - 0.5 km / 0.3 mi
Frankston Visitor Information Centre - 0.8 km / 0.5 mi
Seaford Foreshore Walking Track Trailhead - 1.6 km / 1 mi
Foreshore Reserve - 1.6 km / 1 mi
Kananook Beach - 1.8 km / 1.1 mi
Sweetwater Creek Nature Reserve - 1.8 km / 1.1 mi
Lawson Reserve - 3.4 km / 2.1 mi
Sweetwater Creek Natural Features Reserve - 3.5 km / 2.2 mi
Seaford Beach - 3.6 km / 2.2 mi
Frankston Nature Conservation Reserve - 4 km / 2.5 mi
Bunarong Natural Features Reserve - 4 km / 2.5 mi
Seaford Pier - 4.7 km / 2.9 mi
Canadian Bay Beach - 4.9 km / 3.1 mi
Langwarrin Flora and Fauna Reserve - 6.1 km / 3.8 mi

The preferred airport for Quest Frankston on the Bay is Melbourne Airport (MEL) - 67.7 km / 42.1 mi

Facilities


Enjoy recreation amenities such as a fitness center or take in the view from a terrace. This aparthotel also features complimentary wireless internet access, barbecue grills, and a banquet hall.

Business Facilities


Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Planning an event in Melbourne? This aparthotel has 1076 square feet (100 square meters) of space consisting of a conference center and 3 meeting rooms. A roundtrip airport shuttle is provided for a surcharge at scheduled times, and self parking (subject to charges) is available onsite.

Dining


Satisfy your appetite at one of the aparthotel's 2 restaurants. Quench your thirst with your favorite drink at the bar/lounge.

Rooms


Make yourself at home in one of the 75 air-conditioned rooms featuring kitchens with full-sized refrigerators/freezers and stovetops. Wired and wireless internet access is complimentary, while 42-inch LCD televisions with satellite programming provide entertainment. Conveniences include phones, as well as safes and desks.

All facilities in Quest Frankston on the Bay

Entertainment Facility Quest Frankston on the Bay
Entertainment Facility
Fitness Center Quest Frankston on the Bay
Fitness Center
Functional Hall Quest Frankston on the Bay
Functional Hall
Common Space Quest Frankston on the Bay
Common Space
Lobby Quest Frankston on the Bay
Lobby

Transportation

  • Secure parking
  • Limited parking
  • Airport transfer
  • Storage

Things to Do

  • Winery tours
  • Romantic proposal packages
  • Barbecue
  • Fitness center

General

  • Banquet
  • Parking
  • Terrace

Accessibilty

  • Disabled access friendly
  • Braille or raised signage
  • Accessible parking

Hotel Services

  • Laundry service
  • Express check-out
  • Multilingual staff

Business Facilities

  • Business facilities
  • Conference center
  • Conference rooms

Public Facilities

  • Smoke-free area
  • Elevator

Connectivity

  • Free WiFi

Accommodation Policy & General Information in Quest Frankston on the Bay

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!
  • This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties.
  • Parking height restrictions apply.
  • The property is professionally cleaned.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in/Check-out Time

Check-in:
14:00 - 22:00
Check-out:
Before 10:00

  • Airport shuttle fee: AUD 42 per person (one-way)
  • Covered self parking fee: AUD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Crib (infant bed) fee: AUD 10.0 per night
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, Contactless check-out is available, LGBTQIA+ friendly, Property uses a professional cleaning service, Parking height restrictions apply, Beach nearby

General Information

Popular Facilities
Restaurant, Parking, WiFi, Elevator
Check-In / Check-Out Time
From 14:00 - 22:00 - to 10:00
Available rooms at Quest Frankston on the Bay
75
Number of floors in Quest Frankston on the Bay
4
Another facilities in Quest Frankston on the Bay
Secure parking, Limited parking, Airport transfer, Storage, Winery tours

Frequently asked question in Quest Frankston on the Bay

What are available facilities at Quest Frankston on the Bay?
There are top facilites at Quest Frankston on the Bay such as Restaurant, Parking, WiFi, Elevator. (some may require extra charges)
What Time is Check In & Check Out at Quest Frankston on the Bay?
Check-in time at Quest Frankston on the Bay is staring from 14:00 - 22:00 while the latest check-out time is at before Before 10:00. If you need a hotel early check-in or late check-out, you can submit a special request during your booking. Important: Special requests for flexible check-in or check-out times are subject to availability and cannot be guaranteed. If having an early check-in or late check-out is important for your travel plans, please review the cancellation policy before confirming your reservation.
What is The Star Hotel Classification of Quest Frankston on the Bay?
Quest Frankston on the Bay is officially classified as a 4.0-star hotel. This star hotel classification indicates the standard of facilities and services provided to guests.
How many floors does Quest Frankston on the Bay have?
Quest Frankston on the Bay has 4 floors.
How many rooms are available at Quest Frankston on the Bay?
Quest Frankston on the Bay has 75 rooms in total.
See All

More Reviews from Other Guests in Quest Frankston on the Bay

8.4
Very Good
From 836 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

9.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
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Traveler Reviews Quest Frankston on the Bay

Number of reviews per page
20
40
Top reviews
Pedr
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

On our arrival I noticed the bedside tables had not been wiped over as there was food residue on them. In between nights our sheets where not changed over 4 nights of stay. The carpets where never vacuumed and the bathroom never cleaned. If there was 4 separate couples that stayed there each day the room would have been cleaned for the new guests. The beds are terrible they're the old benial springs
Read More
Andrew
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very run down place.
David
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean the rooms and replace the towels and linen and wipe the surfaces
Dwayne
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is our 4th stay at this complex in the past 5 months. Upon this stay we had no hot water in our room for showers Friday night and Saturday morning. The staff were very apologetic and I understand it’s out of their control. We travel 4 hours from regional NSW to stay at this complex to visit our daughter and new grandson, it’s close and convenient. Of the 4 times we have stayed here, 2 of our stays have been excellent. Our 1st stay wasn’t great either with no heating and a faulty tv. The Quest staff were quick to upgrade us to a new room on that occasion. We intend to visit every 4-6 weeks and Quest would be our preferred accommodation but at a 50% strike rate we may look elsewhere.
Read More
Jaclyn
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I expected a nice out look for the price and we had to walk a mile with our luggage. Probably the worst thing the bed was dipping… we stay in Melbourne often and would not stay at this property again.
Giuseppina
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was dusty. Curtains were looked old and tatted didn’t take cash for deposit. Outdated tv
Craig
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Spacious well appointed room. Friendly helpful stagg
Alice
icon-with Partner
with Partner
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

On arrival there was a substance effected couple fighting in the reception area, interesting welcome. We had a studio apartment booked, which needed 2 different lifts to get to. There was an overpowering smell of vomit and cleaning product in the room. I contacted reception and they gave us another room. However this room was just a room, not a studio. There was no offer to refund the amount for the cheaper room. The windows were filthy, and the outlook was to other rooms. There was no mirror in the room besides the bathroom, no full length mirror. The furniture was mis-matched. The bed was comfortable. Would not return.
Read More
David
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Close to main bars, shops, cinema etcs No sea viewa, close.to water. Very clean.
brian
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Noisey with wind noise, toenails in carpet, shower floor dirty lounge dirty, parking expensive, poorly advertised convoluted access too unit
Leanne
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I arrived after hours and the night manager was excellent, checking me in quickly. The room was immaculate and had everything I needed. The location was great but be sure to ask for a room with a view if that matters to you because mine was of a building haha. Overall I would definitely stay here again.
Steve
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Aircon was really good and worked well and kept the room at a constant temperature all day and night. The hotel overall was really good and locatedin afantastic position, close to major shopping centre and also the beach. Staff were very polite and nothing was too much trouble. Overall agreat stay and i would easily stay there again
Read More
Andrew
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great lication close to public transport, shopping and dining options. The apartments are spacious and clean but TV reception was appalling.
Greg
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room, helpful staff.
Lyndon
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Beautifully appointed apartment, spacious, had everything we needed. Loved the balcony to sit and watch the sun go down.
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

If a shorter person had trouble reaching cups, kettle. You need a remote for blinds had trouble putting them up & down
Danielle
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I have been trying to get someone to answer my emails because I still haven't received my security deposit back and it's been 5 days .
Rodney
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Very good stay, a pleasant welcome and the room was very good
Dwayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We travel 4 hours from Regional NSW every 6-8 weeks to visit family. Quest on the bay is close for our needs, easy access, secure parking and the helpful friendly staff make it so easy.
VIVIAN
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Decent stay but couldn’t sleep due to the seagulls as it sounded like they were fighting but otherwise, convenient location. Staffs good. The room was good but the bathroom was abit tinier than i thought.
Number of reviews per page
20
40

Ready to make up your mind?

Book Your Stay Now
Exterior 4 Quest Frankston on the Bay

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
8.4
Very Good
From 836 reviews
Cleanliness

8.8

Room Comfort

8.4

Location

9.0

Service and Facilites

8.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews Quest Frankston on the Bay

Number of reviews per page
20
40
Top reviews
Pedr
icon-Leisure with Partner
Leisure with Partner
4.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

On our arrival I noticed the bedside tables had not been wiped over as there was food residue on them. In between nights our sheets where not changed over 4 nights of stay. The carpets where never vacuumed and the bathroom never cleaned. If there was 4 separate couples that stayed there each day the room would have been cleaned for the new guests. The beds are terrible they're the old benial springs
Read More
Andrew
icon-with Partner
with Partner
4.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Very run down place.
David
icon-Leisure Family
Leisure Family
6.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Clean the rooms and replace the towels and linen and wipe the surfaces
Dwayne
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This is our 4th stay at this complex in the past 5 months. Upon this stay we had no hot water in our room for showers Friday night and Saturday morning. The staff were very apologetic and I understand it’s out of their control. We travel 4 hours from regional NSW to stay at this complex to visit our daughter and new grandson, it’s close and convenient. Of the 4 times we have stayed here, 2 of our stays have been excellent. Our 1st stay wasn’t great either with no heating and a faulty tv. The Quest staff were quick to upgrade us to a new room on that occasion. We intend to visit every 4-6 weeks and Quest would be our preferred accommodation but at a 50% strike rate we may look elsewhere.
Read More
Jaclyn
6.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

I expected a nice out look for the price and we had to walk a mile with our luggage. Probably the worst thing the bed was dipping… we stay in Melbourne often and would not stay at this property again.
Giuseppina
icon-Leisure with Children
Leisure with Children
4.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Room was dusty. Curtains were looked old and tatted didn’t take cash for deposit. Outdated tv
Craig
10.0
/10
Reviewed 23 week(s) ago

Expedia Group verified review

Spacious well appointed room. Friendly helpful stagg
Alice
icon-with Partner
with Partner
4.0
/10
Reviewed 23 week(s) ago

Hotels.com verified review

On arrival there was a substance effected couple fighting in the reception area, interesting welcome. We had a studio apartment booked, which needed 2 different lifts to get to. There was an overpowering smell of vomit and cleaning product in the room. I contacted reception and they gave us another room. However this room was just a room, not a studio. There was no offer to refund the amount for the cheaper room. The windows were filthy, and the outlook was to other rooms. There was no mirror in the room besides the bathroom, no full length mirror. The furniture was mis-matched. The bed was comfortable. Would not return.
Read More
David
8.0
/10
Reviewed 24 week(s) ago

Hotels.com verified review

Close to main bars, shops, cinema etcs No sea viewa, close.to water. Very clean.
brian
icon-Leisure with Partner
Leisure with Partner
6.0
/10
Reviewed 24 week(s) ago

Expedia Group verified review

Noisey with wind noise, toenails in carpet, shower floor dirty lounge dirty, parking expensive, poorly advertised convoluted access too unit
Leanne
icon-Business
Business
10.0
/10
Reviewed 25 week(s) ago

Hotels.com verified review

I arrived after hours and the night manager was excellent, checking me in quickly. The room was immaculate and had everything I needed. The location was great but be sure to ask for a room with a view if that matters to you because mine was of a building haha. Overall I would definitely stay here again.
Steve
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Aircon was really good and worked well and kept the room at a constant temperature all day and night. The hotel overall was really good and locatedin afantastic position, close to major shopping centre and also the beach. Staff were very polite and nothing was too much trouble. Overall agreat stay and i would easily stay there again
Read More
Andrew
icon-Leisure with Children
Leisure with Children
6.0
/10
Reviewed 25 week(s) ago

Expedia Group verified review

Great lication close to public transport, shopping and dining options. The apartments are spacious and clean but TV reception was appalling.
Greg
icon-Leisure with Partner
Leisure with Partner
8.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

Clean room, helpful staff.
Lyndon
icon-with Partner
with Partner
10.0
/10
Reviewed 27 week(s) ago

Hotels.com verified review

Beautifully appointed apartment, spacious, had everything we needed. Loved the balcony to sit and watch the sun go down.
Julie
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 27 week(s) ago

Expedia Group verified review

If a shorter person had trouble reaching cups, kettle. You need a remote for blinds had trouble putting them up & down
Danielle
icon-Leisure with Children
Leisure with Children
8.0
/10
Reviewed 28 week(s) ago

Expedia Group verified review

I have been trying to get someone to answer my emails because I still haven't received my security deposit back and it's been 5 days .
Rodney
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 28 week(s) ago

Hotels.com verified review

Very good stay, a pleasant welcome and the room was very good
Dwayne
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 30 week(s) ago

Expedia Group verified review

We travel 4 hours from Regional NSW every 6-8 weeks to visit family. Quest on the bay is close for our needs, easy access, secure parking and the helpful friendly staff make it so easy.
VIVIAN
icon-with Partner
with Partner
8.0
/10
Reviewed 30 week(s) ago

Hotels.com verified review

Decent stay but couldn’t sleep due to the seagulls as it sounded like they were fighting but otherwise, convenient location. Staffs good. The room was good but the bathroom was abit tinier than i thought.
Number of reviews per page
20
40