多伦多切尔西酒店

旅館位居多倫多市中心，逛街購物方便，附近有很多美食。

After arriving in Toronto, we went directly to the hotel. We asked if we could check in early and they approved it without issue - it was 2 hours early. The next morning I called down to ask if we could get a late checkout and they approved an hour without issue. We were also able to use the concierge to hold our bags while we went and did activities and they held our bags for around 8hrs. The customer service was greatly appreciated.

Great staff although room could’ve used a little tlc the view was cute but also not much it’s a lovely hotel

The ceiling fan in our bathroom was leaking water on our last day. Tried to pull off the cover to investigate and got a dump of water on me. Also the iron in the closet had something burned on the surface. Tried to iron a white shirt and it turned purple from whatever was burned onto the iron. Otherwise a decent hotel. The pool area is nice.

My first impression was very positive and the staff member who helped with the automatic check in was wonderful. Where things started to fall apart was once in the room. Again, first impressions were high, and a balcony that you could go out onto was nice, although there were no chairs. Most of the challenges were in the bathroom. The toilet seat was not attached properly and shifted around. The hair dryer was not attached properly to the wall and the holder looked like it would fall off at any moment. The tub was tired and showing its age. The shower head was a rain shower head, but only if you were about 4 feet tall as they attached it to the existing plumbing. At least it had good water pressure. In the room itself, the lamp on the desk was not working but at least the one between the beds functioned. Not sure if housekeeping forgot to provide water glasses, but there were 2 paper coffee cups. Unfortunately the coffee maker/kettle had to sit on top of the side table as the cords did not reach far enough to sit on top of the fridge. the edging by the connecting room door was not properly installed so there was rounded corner in an angular corner and the edging was just cut and left unattached to the wall. Finally, one night I reached up from the bed and discovered that the top of the head board had not been dusted in a long time as big dust balls fell on me. Very tough to rate this stay based on all the little things that an expensive hotel should not have.

Excelente ubicación y atención a cliente.

Mi experiencia fue muy buena, todo muy limpio, el personal muy amable y servicial, una excelente ubicacion, y excelente comunicación con seevicios de transporte

le service a la reception

El hotel está bien ubicado cerca de restaurantes y tiendas la atención del personal no muy buena

Excelente servicio y habitaciones comodas

Location is best. Right in downtown. Very convenient.

Great pool for kids, helpful staff

This hotel is well centred in the city. It’s easy to check in and check out. The staff is helpful.

Property was very centralized to many eateries and transportation was convenient from property. Staff friendly and attentive.

Great visit, had a great time staying there

Breakfast was on the expensive side.

I loved it here and I will definitely be back!

Clean room, spacious. The pool was amazing with slide. Swim test was easy and the lifeguards were super nice and approachable. Check in and out was a breeze.

The bathroom needed a make over, the door was damaged at the bottom and didn’t close properly… looked like water damage. The toilet was so low, ridiculously low. The shower/ bath was very old. So disappointed with that considering how much the room was.

Clean room