Chelsea Hotel, Toronto

The room we stayed in was clean and well maintained. All the staff members we interacted with were extremely friendly and helpful. Looking forward to staying here again in the future!

Great location. Near shopping and shows.

No complaints from me

Great location to stay in and has the basics. Just note that this hotel is really busy so there is always a lot going on and very loud. My room was clean and the location was safe so would stay again

8/10

Rooms were clean, friendly staffI’m

Un super hôtel avec tout à proximité. La chambre etait très bien entretenue, on avait une belle vue. Les installations dans l’hôtel pour les enfants sont vraiment géniales et le restaurant super bon. J’y retournerai c’est certain

Nicely appointed hotel, very convenient location, attentive staff. My only complaint is the bar conditioning unit didn’t function properly. Staff responded promptly and made it work but it was awkward to use. Sort of worked in reverse. I’m sure it was just that unit. I would stay at this hotel again.

From check in to check out- everything was great. Very informative and helpful staff.

Room was cleaned everything and very friendly cleaning staff.

Room was clean and staff respectful..breakfast was great and staff seemed overwhelmed with guests (short staff) but they managed..dinner time menu was limited need more selection for young people..

Extremely large, busy hotel. Room a bit cramped with 2 small double beds. Not quite what I expected for executive double. However our daughter loved the facilities available for children and enjoyed chilling in the teenage room, the Hive. The only disappointment with this was that although it was advertised as being for age 9 plus it was full of much younger children so that made it harder to use the facilities.

Great stay. Thanks.

Family friendly

Most was very good. Getting bags from storage when we was about to go was a nightmare

The hotel is very well located. The room was very dated, the bathroom was in dear need of an update. Everything was really clean though, even if we had to ask for towels (2 towels for 4 was a bit short). Our main concern was the noise: in the room, the outdated AC reminded me of a train each time it was on, the front door was not isolated at all, letting discussion, scream and light through (even if I requested a room far from the elevator to be quiet). We tried the kids pool, it was ok- very chlorinated. The staff was the high point of the hotel, very friendly and helpful every time we had to interact with them. Overall it was a good hotel, I was just a bit disappointed by the executive room and rate which did not match the amenities of the room.

The renovated Chelsea rooms are way better, I would only stay in that wing next time. The non renovated room had a small bed and bathroom with tub. Room was located by service hallway and was noisy, heard drilling at 11pm. The room was clean staff was friendly. Hotel takes credit card, debit and cash

Great staff!!

Clean hotel. Good location

Hôtel bien possitionné.