Hampton Inn by Hilton Montreal Downtown

This has been an extremely unacceptable and distressing accommodation experience. I made a reservation for a 7-night stay, yet on the morning of the second day I was forced to check out and cancel the entire booking. To date, I have still not received any refund for the unused nights. This level of service and handling is completely unacceptable, and I have never encountered such an unprofessional situation before. I request that you process my full refund immediately and provide an explanation for this disruption.

早餐很棒，床鋪舒服，蓮蓬頭洗澡設計很滿意，地點便利，車位充足，是我下次再來的最佳選擇飯店

Very clean and quiet environment. Service offered is acceptable!

Perfect location and convenience. The AC in the room seems to old, the noise from the AC might keep you awake at night. The rest are all fine. The service and the connection to all attractions could be one of the best in town

Hotel is next to a bar where there are alot of non hotel guests in the lobby. House keeping forget to put towels in our room.

Amazing location!!! Breakfast was nice. We enjoyed the pool and hot tub during our stay. Service was great.

My room was really clean and well maintained. The staff was very friendly and helpful. My only complaint is that breakfast was chaotic. There was never enough seating. Sometimes there were not plates or silverware. Sometimes food would run out and we would have to wait for more food. It was just a lot.

Closed to China town, room was nice and clean. Breakfast was very good, love to stay again.

Visited with family and had a pleasant stay. It's a good, decent property located close to Old Montreal Port, making it convenient for sightseeing. The breakfast was good, and overall it was a nice experience.

Great location just next to Chinatown, a few short minutes to old Montreal and a few short minutes to Saint Catherine’s shopping area. Hotel was clean and nice, and staff were friendly.

Pool is small but the kids loved it. If you’re an adult, expect to get splashed. Lots of loungers and cozy couches, 2 fire bowls. Clean fresh room, but the conditioner was empty and the shampoo ran out by day 2. Staff quickly refilled the conditioner. Great breakfast and lots of room if you go early. Lovely front staff!

Great location. Great amenities. Great breakfast. Clean, spacious room.

Breakfast area was overcrowded. Not enough seating, long lines and not enough staff to keep up with restocking or clearing tables.

Nice room. Without carpet! Nice buffet for breakfast. Nearby Palais des Congrès. Very nice!

Overall qualities of the property was well maintained, safe and easy to access all the amenities. Staff was superb. I would love to give Nicholas & Sho a very special thank you. They both went far and beyond to accommodate our needs. Thank you and best regards, The Stewart and family

Our stay was very good. The only thing that was anoying was that the AC flow would go on the bed by the window, strait on your head wich made it hard to fall asleep. Other than that we liked it a lot. And the location is awesome to visit the old Montréal, chinatown and other central down town places.

I was there for a short work conference at the Palais Congress. There was a large party the second night I was there that were drunk and extremely combative out front of the hotel. Fights almost broke out and security seemed incapable of managing the situation. While my time in the city was great, this stained what was an otherwise pleasant stay at this hotel.

Good size room, excellent location and super duper awesome waffle and cereal.

Hotel located at foot of Montreal Chinatown and 10 minute walk east to the Old Port area or west to St. Catherines street. Lots of places to eat and experience nearby. Beware, there’s a support services building a block away for the homeless. Some will wander the local streets. That’s part of being downtown in the big city. Front desk staff are helpful, they can hold your luggage on arrival and departure. The housekeeping staff work hard in this busy hotel. The rooms are clean, although our room had a distinct fresh wallpaper glue smell. Room safe, wifi, tv, mini fridge, microwave, in room coffee/tea, strong AC, black out curtains, shower products. Free breakfast and large dining area with TVs adjacent to lobby gets very busy. The buffet set up not great, most people have limited manners, this area under-staffed. The breakfast food average, selection and quantity limited, chia pudding was the favourite. Nice to grab a bite before heading out for the day. Hot water, tea, and coffee available 24 hours, drinking fountain near the lobby washrooms. Area in lobby to purchase snacks and essentials. Two sets of elevators although one set only goes to 6th floor. They rent out the 6th Floor for events so the building can get busy on those nights. Parking underground and metro nearby, however uber or walking most convenient.

Clean property with nice amenities, well situated in downtown close to Old Montreal. Staff were friendly and helpful. Breakfast was great but would love to see some food sensitivity labelling and gluten-free options for my celiac partner. Would definitely stay again.