万豪旗下伯明翰东区雅乐轩酒店

No parking and drop off area . When I drop off my luggage and check in with 15mins then I got the tickets

The hotel well well located and had excellent communal facilities for us to enjoy before checkin. We were helped both days by Ching on reception. She walked us through checkin, storing our bags and breakfast. She was brilliant. The room was big and clean, and the buffet was great! Thank you. P.S. my son read the Song of Solomon (the Holy Bible).

Meget fint værelse og meget venligt personale. Fint hotel til prisen i universitetsområdet i den østlige del af Birmingham

We stayed here for the Commonwealth Games in 2022 and the hotel was still of the same high standard. The room, bed and bathroom were of a good size, with the air-conditioning much appreciated during the heatwave. The staff we had contact were generally excellent, especially the bar staff. The breakfast was also adequate. However, unless visiting Aston University, you need to be able to walk a reasonable distance for shops etc. The only significant disappointment for us was that the menu available was very similar to 2022, generally being what we would call pub grub. However, we might be in the minority in terms of our food preferences.

Very nice one night stay. Lovely size room for myself and my family. We had a lovely cooked breakfast in the morning. Very short walk from the centre of town. We will return!

The bath tray when washing the water settle on the tray. This is falls risk . carpet on the floor looks old scramble crums left via the lift lobby for 2 days not clean . Breakfast was low standard for such a hotel. it take us the second day to know that we have to request fried egg. Hotel Staff did not have a clear communication . staff not pleasant especially the staff that check us in on Friday she was not polite and unprofessional. Staff speaking to quest that has been check in for breakfast and they appears to be doubtful and coming to ask quest again when did they came in the breakfast bar. no clear communication to each other.

Great room. Air con was a little aggressive.

Nice welcome, great room, ok breakfast, limited bar, no restaurant. Parking is limited and off site.

no shower gel and beds uncomfortable

It's always a pleasant stay

Nice hotel, good location, spacious rooms, having air con was perfect. Large TV (although screen was dim on one side). Unfortunately the room was tainted by the smell from the shower drain. Breakfast was good. There was a lack of GF options despite asking for some to be provided during the booking with Expedia - I’m not sure the hotels get these, or take notice.

Very comfortable stay and lovely welcoming and helpful staff

Clean and comfortable.

Very present stay apart from the TV didn't work properly

Cool crisp room which was much needed in the heatwave Friendly housekeeping who offered a dog bed for our dog Comfy bed and good sleep

Staff were ok i guess, area was safe, parking a issue

All very good. The only issue is parking

Hotel was in a great location. Lovely bar and lovely staff. I cant give my room 5 stars as it really needed some maintenance, especially for the price that I had paid. AC works brilliantly there throughout!

Nice stay

The room smelt funny / bad. Everything else was ok. Hotel seemed busy / tired