DoubleTree by Hilton Southampton

Property was clean, staff were friendly

Excellent overnight stay before cruise. Great room fully wheelchair accessible. Great staff very friendly n efficient. Lovely property. And warm cookies n water on arrival. Perfect. Will defo stay again.

Good size, clean room. Excellent, helpful staff.

Clean, comfortable, nice hotel in a convenient location.

The room was very nice and it was big enough to fit an extra bed for our daughter. The only aspect which prevented 5 stars was that the windows are not sound proof and so there was constant traffic noise from the adjacent motorway. Shane.

Clean room Only thing i dont like was the check in , i understand the check in time is 3pm, but hopefully your staff will give consideration, we arrived in the hotel at 2:30pm after a long drive but when i checked in they told us to wait till 3pm for check in, just 30 mins early but they dont bother to give consideration esp we are tired from long drive, its not helpful for the guest.

Good hotel convenient for cruise terminal. Helpful staff. room clean and comfortable.

A

Zimmer war sauber und zweckmässig, leider ohne Kühlschrank

Grrat short stay Need more bar staff!

Standard room nothing flash

Great stay overall. The staff were all very friendly and welcoming. The room was clean and spacious; although it was a little cold, this was likely due to the time of year. The rainfall shower was excellent, with fantastic water pressure. Breakfast was fresh and well prepared, with a good selection that offered just the right amount of choice.

Great value for money. Very clean, quiet spacious rooms. Great hotel in the right location. Breakfast was five star. Couldn't fault the hotel at all.

A lovely place. Room, staff, etc were all as they should be and we had a good stay.

Did not have breakfast

Excellent hotel, great staff - lovely breakfast, the hotel was further out than exected :)

Dowels were out of the wall in the room toilet. Staff dropped the table cleaning cloth on the floor and then used it again. 3rd bed for our child: the mattress was so old that she could not sleep. We slept as it was only for coule of nights. In general, the hotel is in poor condition. Carpets really dirty. Not enough staff, tables in the lobby were left with glasses and diahes for a long time.

Heating in family room did not work. Parents and child freezing all night. Big draft coming through window making it worse. Shower was also leaking and dripping

Room was nice enough, but very disappointed to be charged £7.50 to park my car which I was informed was heavily advertised, which I hadn't seen anywhere. Not a lot of money, but it felt very underhand in the way I was told and charged.

Great room, location and staff