DoubleTree by Hilton Southampton

Did not have breakfast

Excellent hotel, great staff - lovely breakfast, the hotel was further out than exected :)

Dowels were out of the wall in the room toilet. Staff dropped the table cleaning cloth on the floor and then used it again. 3rd bed for our child: the mattress was so old that she could not sleep. We slept as it was only for coule of nights. In general, the hotel is in poor condition. Carpets really dirty. Not enough staff, tables in the lobby were left with glasses and diahes for a long time.

Heating in family room did not work. Parents and child freezing all night. Big draft coming through window making it worse. Shower was also leaking and dripping

Room was nice enough, but very disappointed to be charged £7.50 to park my car which I was informed was heavily advertised, which I hadn't seen anywhere. Not a lot of money, but it felt very underhand in the way I was told and charged.

Great room, location and staff

Had a lovely stay once again at the doubletree. Second year running to visit Winchester Christmas market. The staff were great and really accommodating. The facilities were perfect and breakfast had a great selection we all enjoyed

Ok but disappointed that they fleeced us to park the car, wouldn't stay again because of that.

Lovely

Room was spotless

Such a friendly welcome and a lovely warm cookie on arrival! Bed was soooo comfortable and room was spotless.

Very clean room & the staff where friendly.

Small refregerator is the only missing in this hotel

The only thing that missing in the hotel room the fridg. I wish the hotel admenstration consider it.

Really bice hotel. Room clean, spacious and overall just a lovely hotel

The hotel itself is very lovely. Clean, neat and aesthetically pleasing. The rooms are spotless and cosy. For me, the bed was a bit too hard. Also, the duvet wasn’t thick enough but the cushions were plush and lovely. I found it hard to keep the heating on- it seemed I had to keep the light on for the heat to pump through the vents… maybe that was me not using it properly. Beautiful bathrooms, spacious and clean. Staff at reception were a bit sparse and we had to wait a while to be seen. Nice bar and seating area.

We had a great stay made memorable by the hard working girl on reception who couldn’t have been more helpful

It was our first time coming to this hotel and we had such a lovely and relaxing time everything was clean and tidy the staff were so welcoming

Staff was polite, breakfast was lovely

Lovely room and nice staff