哈特和加特

An old hotel but the location is very nice and convenient for visiting around Windsor.

Excellent location, friendly staff, just need better maintenance of the venue.

The hotel is great for location to the castle, however: The lift wasn't working. Bathroom is unkept. In very poor condition. Cistern is continuously running water. The grouting is everywhere, apart from where it should be. Side of bath mdf all scrapped away. Brown mould. Bathroom sink tap broke off in hand. Plug holes were dirty. Bedroom : mattress didnt fit the bed stead. (In 2 halves, sideways) Side lamp not working. Curtains were in disrepair and not on runners. Black stains on carpet.

Staff was very helpful and friendly. Location was amazing and the parking was simple to negotiate. The room was the basic room but there was a huge crack in the sink and a very large stain on the curtains which was a little off putting.

Affordable and comfortable, no frill hotel

Well this hotel falls far short of expectations. It is in a prime location opposite Windsor Castle. The reception area is tucked around the side on entry and not inviting. We had several problems with our room. Things not working and poor housekeeping. The over mirror lights not working were reported yesterday and still not working. The lift is not working either. Carpets are worn in several places despite not being open that long. Our room 218 is large and has a prime view to the castle. Overall this does not meet our expectations or offering value for money. The other chain hotels offer better facilities at a much lower cost. The owners need to review the management of this hotel to put this right

It was not a good stay from the off. A room with no power that could not be fixed Moved to another room with broken shelves in the wardrobe A very tired room with windows you could not see through I believe the staff did their best, however for a historically placed hotel of Windsor Castle, the Harte & Garter let itself down very badly. Sorry will not be returning Our friends had also booked rooms which also had problems and to cap it all the lift was out off action which was one reason our friend booked the hotel

This would have been an amazing hotel 30 years ago but is in desperate need of £5m spending on it. Staff were all very pleasant, rooms very tired, no heating so had a plug in radiator. Beds were terrible. Location and outer building both great

Elevator out of order and the place needs a renovation. The staff is helpful and the location perfect, though.

The bed was terrible and the spring was almost out and had big dip in it too stains on all the lampshade and curtains and marks on the wall and ceilings

Happy with my stay, good location and value.

The room was excellent and affordable. Enjoyed my stay there.

L’équipe étais super !

Room neglected duvets need renewing as very old and no warmth to them at all

Noise outside. They were removing glass bottles late at night and started moving the bins and talking loudly amongst themselves at 05:00 AM! Room was very comfortable but the noise really impacted my sleep.

Fantastic location and view but hotel needs millions spending on it

Lovely room and amazing location. Just wish there was a telephone number so I could contact the hotel prior to our visit

Hotel quite run down, plug in heaters in the room as no heating, bathroom large but very very cold. Shower was also freezing will not be re visiting

Lovely room comfy bed. Staff was nice.

This hotel has the location to be outstanding, but is sadly in dire need of major renovation. Threadbare carpets on the stairs, very dated fixtures and fittings, curtains ripped - it was a huge disappointment, because the view of the Castle and location is perfect. Having said that the hotel was very clean, good quality towels … please please renovate and it will be perfect!!