卡门酒店

在Antigua分別住了三間酒店，這是最舒服同時洗澡的熱水最熱及夠力。房間清潔每天有人打掃，早上七時至十時可享用的早餐味道一流，由酒店前往中心地帶只是步行數分鐘，總而言之這酒店是我在Antigua 住最好的。

En este Hotel uno paga la Ubicacion, en cuanto al lugar , ya esta defasado, las camas son viejas y suenan cuando uno se da vuelta, el baño esta "remodelado", tiene lo basico. Todo se escucha, cuesta descanzar temprano. No volveria a ir, buscara una mejor opcion.

Staff was nice and the roof top was great and breakfast was great.

Habitacion limpia, los desayunos deliciososy su personal muy amable

Delicious breakfast on the rooftop with stunning views of the volcanoes. Great friendly staff!! Would come back here again.

The staff was absolutely great and our highlight there - they were friendly, welcoming and helpful! The room we stayed at was very small and the bathroom even smaller, with a shower were you couldn't even stand in straight. Moreover, it was very noisy at any time of the day or night, so very difficult to res

Great breakfast !

Breakfast via rooftop views were fantastic.... breakfast stellar....!

Staff was amazing! Very accommodating when we arrived early for checkin. Let us store luggage. Also there’s a beautiful rooftop! The room was clean and looked just like the photos. There wasn’t great air circulation in the shower but the water pressure was great.

We stayed in the triple bed room, which was very nice. There were only two of us (we booked late so it was the last available room) and we had plenty of space. The beds were each a different firmness which could be good for lucky sleepers. The bathroom was updated, the rooftop restaurant served excellent food. The staff at the entire hotel was very friendly. If I were to return to Guatemala, I would definitely stay at El Carmen again. Thank you!!

Really great shower and excellent rooftop restaurant.

Amazing breakfast! Beautiful room.

Clean room and great staff

The best views on the roof. Many activities you can book.

Hermoso lugar, Muy buena experiencia en una casona antigua. Adem[as la vista desde el restaurante es hermosa

After traveling around Central American I ended up at The El Carmen Hotel! It was the BEST Hotel since I started my travels! The staff was very friendly and helpful! The bathroom was like a spa. Our breakfast was packed to go since we had an early morning shuttle. The location was also perfect!

El piso de la habitación está casi levanto las ventanas les falta un afuste. Al pasó de los carro las ventanas hacer mucho ruido. Calidad presio mediano.

I was given perhaps the worst room in a hotel that seemed empty. The WiFi was not working in the room and I shared my concerns several times to no avail. The shower drain was clogged and at not getting a response to my WiFi issues I felt the shower drain issue was a lost cause too, so I never said anything. I just unscrewed shower drain to prevent water from overflowing onto bedroom floor. I inquired about the Trek to Acatenango and not only was I provided incorrect information, the add the hotel advertises is misleading. I was never informed that after paying the hotel $400 Quetzales for the trek, the company supervising the tour would request an additional $100 Quetzales to enter Acatenango Volcano Park or that when I arrived at the summit of Acatenango I would need to pay an additional $200 Quetzales to get close to see the active Volcano Fuego erupt. I was also not informed that I would be sleeping in communal tents with other individuals. Very deceiving. Although it is centrally located and one of the most recognized hotels in Antigua, travelers are better off staying else where. In discussions with acquaintances that I made on this trip there are many other wonderful and reasonably priced hotels in Antigua offering exceptional service.

There was no pool and no spa. We were put in a room that had been painted that day and they tried to cover up the extremely strong smell with air fresheners. When we complained to the front desk, they just put an extra fan in the room. We had to keep the doors and windows open all day. Then in the middle if the night, the power went out and we had to sleep in toxic paint fumes with no ac or fans. We couldnt even leave the windows open during the night because they had no screens. We had to take a cold showers in the morning in the dark. It was a terrible experience.

Both rooms were clean and comfortable. The AC worked great, breakfast was good with quite a variety of meals to pick from, the property itself was well maintained. Had a facial done and it was wonderful. Hotel is walking distance to the market, Starbucks and so many other places!!! Rooftop resturant also had a beautiful view.