El Carmen Hotel

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9.0
/10
Exceptional
959 reviews

What Guests Say About Their Stay

BIVIANA

10.0
/ 10
We had an incredible stay at El Carmen Hotel and I will recommend to my family. First and foremost, the location is absolutely perfect—just steps from Central Park and the Antigua Guatemala Cathedral, making the entire historic center completely walkable.

rex

10.0
/ 10
The property was centrally located by restaurants, nightlife...The breakfast that was included was great & the staff was very helpful in planning tours & activities. I would definitely recommend El Carmen Hotel & would stay their again when in Guatemala.

Emily

10.0
/ 10
Very pretty hotel, the staff was accommodating and helpful. The rooftop restaurant came in handy when the weather didn’t permit leaving the hotel.
In the Area
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3a. Avenida Norte #9, Antigua, Sacatepéquez, Guatemala

Main Facilities

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Parking
Luggage storage
Garden
Rooftop terrace
Disabled access friendly
Multilingual staff
El Carmen Hotel is a hotel is located at Antigua Guatemala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around El Carmen Hotel

3a. Avenida Norte #9, Antigua, Sacatepéquez, Guatemala
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Lobby El Carmen Hotel
Exterior 2 El Carmen Hotel

Discover More About El Carmen Hotel

General
Near Antigua Guatemala Cathedral

Location
A stay at El Carmen Hotel places you in the heart of Antigua Guatemala, steps from Central Park and Antigua Guatemala Cathedral. This hotel is 0.3 mi (0.4 km) from Santa Catalina Arch and 0.3 mi (0.5 km) from Casa Santo Domingo Museum.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Choco Museum - 0.1 km / 0.1 mi
Antigua Tabaco Compania S.A. - 0.1 km / 0.1 mi
Central Park - 0.2 km / 0.1 mi
Antigua Guatemala Colonial Art Museum - 0.2 km / 0.1 mi
Palacio del Ayuntamiento - 0.2 km / 0.1 mi
Museo del Libro Antiguo - 0.2 km / 0.1 mi
Antigua Guatemala Cathedral - 0.2 km / 0.2 mi
Las Capuchinas Convent - 0.3 km / 0.2 mi
Tanque La Unión - 0.3 km / 0.2 mi
Museo del Hermano Pedro - 0.3 km / 0.2 mi
Palace of the Captains-General - 0.4 km / 0.2 mi
El Fotografo Gallery - 0.4 km / 0.2 mi
Santa Catalina Arch - 0.4 km / 0.3 mi
Antiguo Colegio de la Compañía de Jesús - 0.4 km / 0.3 mi
Santa Clara Convent - 0.4 km / 0.3 mi

The preferred airport for El Carmen Hotel is La Aurora Intl. Airport (GUA) - 40.5 km / 25.1 mi

Facilities
Relax and unwind with massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining
Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Rooms
Make yourself at home in one of the 22 air-conditioned rooms featuring flat-screen televisions. Your Tempur-Pedic bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in El Carmen Hotel

Common Space El Carmen Hotel
Common Space
Lobby El Carmen Hotel
Lobby
Accommodation Services El Carmen Hotel
Accommodation Services
Exterior El Carmen Hotel
Exterior
Bedroom El Carmen Hotel
Bedroom

Things to Do

  • Romantic proposal packages
  • Garden
  • Spa

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

General

  • Banquet
  • Parking
  • Rooftop terrace
  • Terrace

Accessibilty

  • Disabled access friendly

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Hotel Services

  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

Accommodation Policy & General Information in El Carmen Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

General Check-in Instructions

  • Extra-person charges may apply and vary depending on property policy
  • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
  • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
  • This property accepts credit cards, debit cards, and cash
  • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
  • Noise-free guestrooms cannot be guaranteed
  • Safety features at this property include a fire extinguisher, a security system, and a first aid kit
, This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.

Pets

Service Animals Not Allowed
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General Information

Popular Facilities
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at El Carmen Hotel
22
Number of floors in El Carmen Hotel
2
Another facilities in El Carmen Hotel
Romantic proposal packages, Garden, Spa, Breakfast, Free WiFi

Frequently asked question in El Carmen Hotel

What is normal check-in & check-out time at El Carmen Hotel?
The standard check-in time at El Carmen Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does El Carmen Hotel provide breakfast?
Yes, El Carmen Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
How many stars does El Carmen Hotel have?
El Carmen Hotel is a 3.0-star hotel.
How many floors does El Carmen Hotel have?
El Carmen Hotel has 2 floors.
How many rooms does El Carmen Hotel have?
El Carmen Hotel has 22 rooms in total.
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More Reviews from Other Guests in El Carmen Hotel

9.0
Exceptional
From 959 reviews
Cleanliness

9.4

Room Comfort

8.4

Location

10.0

Service and Facilites

9.4

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Traveler Reviews El Carmen Hotel

Number of reviews per page
20
40
Top reviews
Jennifer
10.0
/10
Reviewed 13 week(s) ago

Expedia Group verified review

🇬🇹 is beautiful
Kiara
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

It was clean and great staff. And more importantly it has air conditioning
BIVIANA
icon-Family
Family
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

We had an incredible stay at El Carmen Hotel and I will recommend to my family. First and foremost, the location is absolutely perfect—just steps from Central Park and the Antigua Guatemala Cathedral, making the entire historic center completely walkable.
rex
10.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

The property was centrally located by restaurants, nightlife...The breakfast that was included was great & the staff was very helpful in planning tours & activities. I would definitely recommend El Carmen Hotel & would stay their again when in Guatemala.
Julio
8.0
/10
Reviewed 14 week(s) ago

Expedia Group verified review

Everything was good besides room #204 smelling like mold.
Emily
icon-
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very pretty hotel, the staff was accommodating and helpful. The rooftop restaurant came in handy when the weather didn’t permit leaving the hotel.
Rosa Lastenia
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Beautiful hotel.
Marion
icon-with Friends
with Friends
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Great location, amazing breakfast rooftop. Great staff. Would highly recommend
Adalis Ortega
icon-Family
Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

La estadía fue perfecta. Tienen una vista privilegiada. El personal es excelente, dispuesto, amable y servicial. Me encantó la temática antigua del lugar y el restaurante es excelente. Volvería sin dudarlo.
Sabrina
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location, amazing staff and delicious breakfast!
LEHANY SALAMAN
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

El hotel tiene EXCELENTE localización en el mismo centro de Antigua que hace posible ir caminanado a los diferentes puntos de interés y restaurantes. El staff SUPER ATENTO y muy pendientes a que todo estuviera bien. Los desayunos includos con la estadía eran abundantes, con productos frescos y muy variados. Y tiene una terraza desde donde puedes ver los volcanes.
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Maria
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The staff was very friendly and helpful. When we reported a little dust coming down from the wall onto the chair, they gave us another room even though we didn't ask for it. They also have a restaurant on a terrace with a beautiful view and delicious food.
Noemy
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Friendly staff, staff was always cleaning the place. Always smelled clean, breakfast was delicious. Always saw maintenance making the area look up to date. Bed was extremely comfortable, water pressure was great, nice hot water. Would come back!
Amy
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

The rooms were air conditioned and comfortable. The staff was welcoming and friendly. The breakfast on the rooftop terrace with vistas of the volcanoes was exceptional. Would stay here again.
Michael
icon-with Partner
with Partner
10.0
/10
Reviewed 17 week(s) ago

Hotels.com verified review

Great place to stay, great view from restaurant
Spencer
icon-
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Comfortable room, great location, included breakfast on the terrace each morning is amazing, when the sky is clear you can see the volcano eruption from the terrace, especially beautiful at night.
Jorge
icon-with Friends
with Friends
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great location!
Debra
icon-Family
Family
8.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

El Carmen is an older building and so, while it has been rennovated, the age of the property is obvious. Location is great--just two blocks off the main plaza. Our room was spotless, the beds were very comfortable, the shower was great, but the room with two double beds was tiny and in a dark corner towards the back of the second floor. That lead to the Wifi not working very well. The staff tried to help, but we deduced that they may be in need of a new router. The AC worked well which was great because otherwise we would not have had air. Only one window that was way at the top and probably couldn't be opened. The best part of El Carmen is the rooftop restaurant that looks right on to Volcanes Agua, Acatenango, and Fuego. We really loved watching the sunset and Fuego as it erupted after dark. We made a point of coming up at sunrise as well. It would have cost a lot more to stay in a "fancier" place, so we felt we got good value for our money. Breakfast was included which was also a plus. In spite of a few downsides, I would definitely stay there again.
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Francesco
icon-with Children
with Children
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Came here with the family. Great stuff all around. Definitely coming back
ANNA C
icon-Family
Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Great place, great location. I would stay again
Number of reviews per page
20
40

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Exterior 4 El Carmen Hotel

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