El Carmen Hotel

Hotels
9.0
/10
Exceptional
811 reviews

What Guests Say About Their Stay

Emma

10.0
/ 10
Problema con el agua caliente la primera noche pero lo solucionaron. En el cuarto se escucha todo lo del resto del hotel.
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Vanria Vestra

10.0
/ 10
Clean room,friendly staff,rooftop restaurant, lots of great places in walking distance. Good food and not expensive.

Juan

10.0
/ 10
El personal estuvo 10/10, brindaron un excelente servicio y atención. Y el hotel es muy lindo.
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In the Area
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3a. Avenida Norte #9, Antigua, Sacatepéquez, Guatemala

Main Facilities

Read More
Restaurant
24-Hour Front Desk
WiFi
El Carmen Hotel is a hotel is located at Antigua Guatemala. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.
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What's around El Carmen Hotel

3a. Avenida Norte #9, Antigua, Sacatepéquez, Guatemala
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Lobby El Carmen Hotel
Exterior 2 El Carmen Hotel

Discover More About El Carmen Hotel

General


Near Antigua Guatemala Cathedral

Location


A stay at El Carmen Hotel places you in the heart of Antigua Guatemala, steps from Central Park and Antigua Guatemala Cathedral. This hotel is 0.3 mi (0.5 km) from Casa Santo Domingo Museum and 0.2 mi (0.3 km) from Museo del Libro Antiguo.

Attractions


Distances are displayed to the nearest 0.1 mile and kilometer.

Choco Museum - 0.1 km / 0.1 mi
Antigua Tabaco Compania S.A. - 0.1 km / 0.1 mi
Central Park - 0.2 km / 0.1 mi
Palacio del Ayuntamiento - 0.2 km / 0.1 mi
Museo del Libro Antiguo - 0.2 km / 0.1 mi
Antigua Guatemala Cathedral - 0.2 km / 0.2 mi
Las Capuchinas Convent - 0.3 km / 0.2 mi
Tanque La Unión - 0.3 km / 0.2 mi
Antigua Guatemala Colonial Art Museum - 0.3 km / 0.2 mi
Museo del Hermano Pedro - 0.3 km / 0.2 mi
Palace of the Captains-General - 0.4 km / 0.2 mi
El Fotografo Gallery - 0.4 km / 0.2 mi
Santa Catalina Arch - 0.4 km / 0.3 mi
Antiguo Colegio de la Compañía de Jesús - 0.4 km / 0.3 mi
Santa Clara Convent - 0.4 km / 0.3 mi

The preferred airport for El Carmen Hotel is La Aurora Intl. Airport (GUA) - 40.5 km / 25.1 mi

Facilities


Relax and unwind with massages, body treatments, and facials. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.

Business Facilities


Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.

Dining


Enjoy a meal at the restaurant or snacks in the coffee shop/cafe. The hotel also offers room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary cooked-to-order breakfast is served daily from 7:00 AM to 11:00 AM.

Rooms


Make yourself at home in one of the 22 air-conditioned rooms featuring flat-screen televisions. Your Tempur-Pedic bed comes with down comforters and Egyptian cotton sheets. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.

All facilities in El Carmen Hotel

Entertainment Facility El Carmen Hotel
Entertainment Facility
Functional Hall El Carmen Hotel
Functional Hall
Common Space El Carmen Hotel
Common Space
Lobby El Carmen Hotel
Lobby
Accommodation Services El Carmen Hotel
Accommodation Services

Hotel Services

  • Wedding service
  • Luggage storage
  • Multilingual staff
  • 24-hour Receptionist
  • Concierge

General

  • Banquet
  • Parking
  • Rooftop terrace
  • Terrace

Things to Do

  • Romantic proposal packages
  • Garden
  • Spa

Public Facilities

  • Smoke-free area
  • Safety deposit box
  • Coffee shop

Transportation

  • Airport transfer

Food and Drinks

  • Breakfast

Connectivity

  • Free WiFi

Accessibilty

  • Disabled access friendly

Accommodation Policy & General Information in El Carmen Hotel

Important Note
Planning to check in outside the check-in time (such as early morning or late in the evening)? You can arrange it directly with the property!

Check-in/Check-out Time

Check-in:
15:00 - 00:00
Check-out:
Before 12:00

Pets

Service Animals Not Allowed

Additional Policy

Professional property host/manager, Contactless check-out is available, No cribs (infant beds) available, Noise-free rooms not guaranteed, Contactless check-in is available, Essential workers only - NO, No elevators
  • Airport shuttle fee: USD 65 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 10 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

General Information

Popular Facilities
Restaurant, 24-Hour Front Desk, WiFi
Check-In / Check-Out Time
From 15:00 - 00:00 - to 12:00
Breakfast Availability
Yes, hotel has room that provide breakfast
Available rooms at El Carmen Hotel
22
Another facilities in El Carmen Hotel
Wedding service, Luggage storage, Multilingual staff, 24-hour Receptionist, Concierge

Frequently asked question in El Carmen Hotel

What are available facilities at El Carmen Hotel?
There are top facilites at El Carmen Hotel such as Restaurant, 24-Hour Front Desk, WiFi. (some may require extra charges)
What is normal check-in & check-out time at El Carmen Hotel?
The standard check-in time at El Carmen Hotel is starting from 15:00 - 00:00 while the latest check-out time is at Before 12:00
Does El Carmen Hotel provide breakfast?
Yes, El Carmen Hotel provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.
What is the star rating of El Carmen Hotel?
El Carmen Hotel is a 3.0-star hotel.
How many rooms are available at El Carmen Hotel?
El Carmen Hotel has 22 rooms in total.
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More Reviews from Other Guests in El Carmen Hotel

9.0
Exceptional
From 811 reviews
Cleanliness

9.2

Room Comfort

8.4

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
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Traveler Reviews El Carmen Hotel

Number of reviews per page
20
40
Top reviews
Emma
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Problema con el agua caliente la primera noche pero lo solucionaron. En el cuarto se escucha todo lo del resto del hotel.
Mark
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

yes
Michel
icon-
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My room looked nothing like the picture on the site. The hotel was tacky and I would never had stayed there had I not payed in advance. They moved me to somewhat of a better room. It was noise in my room as the restaurant was above my room. There was also a funky smell to the room. It was a good location from the center of town. It was too expensive for what it was. I discussed with another guest and she thought the same.
Read More
ashley
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice place to stay
Derek
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I
Elibel
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place to stay
Vanria Vestra
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room,friendly staff,rooftop restaurant, lots of great places in walking distance. Good food and not expensive.
aristides
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was spotless and friendly staff
GIOVANNA L
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Súper recomendado
Juan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

El personal estuvo 10/10, brindaron un excelente servicio y atención. Y el hotel es muy lindo.
Yanira
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It’s was a very nice place , but our room was way too noisy , but we love the rooftop it was very nice and the services was outstanding
Noe
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It a had a little smell but other then that it was nice
Silhi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent stay! Very clean, food was amazing, sheets and towels were very comfortable. Overall great experiences, even enjoyed a massage!
Danny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This place was excellent!! Rooms were clean. The ambiance is beautiful. The roof top restaurant was amazing.Sara at the from desk was really helpful. Lilly from concierge went above and beyond with helping us plan our trip.
Monica
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, staff was amazing. Good food.
Roberto
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was great. Personnel was amazing. Rooftop restaurant is really good.
Courtnee
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were pleasant and helpful. Hotel is in a nice location
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was extremely nice and the breakfast with a view was amazing. That alone is worth staying there. The lunch and dinner were good as well, the drinks were ok. As we found in Guatemala, most drinks are just ok. The rooms are clean the shower decent. The only con is that you WILL hear people starting at 0530-0600 dragging their luggage and chatting loudly every day so just plan on getting up at that time.
Read More
Dana
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was fabulous, very clean, smelled amazing and bed was very comfy. I especially enjoyed the rain shower and the convenient location. The staff was so friendly, spoke English which was very helpful, and the food in the restaurant was incredible. I would highly recommend El Carmen!
Roxana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good place to stay, pretty close to everything
Number of reviews per page
20
40

Ready to make up your mind?

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Exterior 4 El Carmen Hotel

Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.
9.0
Exceptional
From 811 reviews
Cleanliness

9.2

Room Comfort

8.4

Location

10.0

Service and Facilites

9.4

Sort by
Most Relevant
Preferences
See All

Traveler Reviews El Carmen Hotel

Number of reviews per page
20
40
Top reviews
Emma
icon-with Partner
with Partner
10.0
/10
Reviewed 13 week(s) ago

Hotels.com verified review

Problema con el agua caliente la primera noche pero lo solucionaron. En el cuarto se escucha todo lo del resto del hotel.
Mark
6.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

yes
Michel
icon-
4.0
/10
Reviewed 14 week(s) ago

Hotels.com verified review

My room looked nothing like the picture on the site. The hotel was tacky and I would never had stayed there had I not payed in advance. They moved me to somewhat of a better room. It was noise in my room as the restaurant was above my room. There was also a funky smell to the room. It was a good location from the center of town. It was too expensive for what it was. I discussed with another guest and she thought the same.
Read More
ashley
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Very nice place to stay
Derek
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

I
Elibel
icon-with Children
with Children
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Great place to stay
Vanria Vestra
10.0
/10
Reviewed 15 week(s) ago

Expedia Group verified review

Clean room,friendly staff,rooftop restaurant, lots of great places in walking distance. Good food and not expensive.
aristides
icon-Friends and Family Family
Friends and Family Family
10.0
/10
Reviewed 15 week(s) ago

Hotels.com verified review

Room was spotless and friendly staff
GIOVANNA L
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

Súper recomendado
Juan
icon-with Partner
with Partner
10.0
/10
Reviewed 16 week(s) ago

Hotels.com verified review

El personal estuvo 10/10, brindaron un excelente servicio y atención. Y el hotel es muy lindo.
Yanira
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It’s was a very nice place , but our room was way too noisy , but we love the rooftop it was very nice and the services was outstanding
Noe
icon-Leisure
Leisure
8.0
/10
Reviewed 16 week(s) ago

Expedia Group verified review

It a had a little smell but other then that it was nice
Silhi
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Excellent stay! Very clean, food was amazing, sheets and towels were very comfortable. Overall great experiences, even enjoyed a massage!
Danny
icon-Leisure Family
Leisure Family
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

This place was excellent!! Rooms were clean. The ambiance is beautiful. The roof top restaurant was amazing.Sara at the from desk was really helpful. Lilly from concierge went above and beyond with helping us plan our trip.
Monica
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Clean room, staff was amazing. Good food.
Roberto
10.0
/10
Reviewed 17 week(s) ago

Expedia Group verified review

Everything was great. Personnel was amazing. Rooftop restaurant is really good.
Courtnee
icon-Friends and Family with Friends
Friends and Family with Friends
10.0
/10
Reviewed 18 week(s) ago

Hotels.com verified review

Staff were pleasant and helpful. Hotel is in a nice location
Christopher
icon-Leisure with Partner
Leisure with Partner
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The staff was extremely nice and the breakfast with a view was amazing. That alone is worth staying there. The lunch and dinner were good as well, the drinks were ok. As we found in Guatemala, most drinks are just ok. The rooms are clean the shower decent. The only con is that you WILL hear people starting at 0530-0600 dragging their luggage and chatting loudly every day so just plan on getting up at that time.
Read More
Dana
10.0
/10
Reviewed 18 week(s) ago

Expedia Group verified review

The room was fabulous, very clean, smelled amazing and bed was very comfy. I especially enjoyed the rain shower and the convenient location. The staff was so friendly, spoke English which was very helpful, and the food in the restaurant was incredible. I would highly recommend El Carmen!
Roxana
icon-Leisure with Children
Leisure with Children
10.0
/10
Reviewed 19 week(s) ago

Expedia Group verified review

Good place to stay, pretty close to everything
Number of reviews per page
20
40