墨西哥巴塞洛改革酒店

It's very nice

they will charge you extra

一樓精品店很棒

很乾淨 一樓有餐廳跟精品店很不錯 房內的床跟枕頭很好睡

很

Habitación limpia

Very busy weekend in Mexico City and half the elevators were closed for repairs. Navigating to rooms took way too long.

Great hotel, great staff very lovely and helpful! Only complaint was there were some elevators down however the staff helped accommodate by allowing us to use the service elevators as needed.

Todo es excelente, es mi segunda vez que vamos a este excelente hotel. La comida deliciosa y todos son muy amables.

Muy buen hotel y sobre todo la seguridad y todo queda cerca recomendado 100%

Nos trataron mal ese hotel solo tratan bien a la gente de dinero no nos dejaban entrar a los restaurantes que tiene el hotel y todavía cuando llegue me cobraron mas de 3mil si no eres millonario no les recomiendo el hotel por los mal tratos

Los mejores cocteles…. Una atención excelente desde q llegas.

Excelente, gracias por la atención.

Mucho ruido

La Sala Premium, vale mucho la pena.

The elevator was down to 1 elevator, so we used the service elevator.

My stay at Barceló Mexico Reforma was a mixed experience. While there were several aspects of the hotel that I genuinely enjoyed, my overall stay was overshadowed by repeated communication failures between management and the restaurant staff. The room was comfortable, well-maintained, and of a high standard. I also enjoyed the breakfast selection, which offered plenty of choice and good-quality food. In addition, the room service was excellent, with both the quality of the meals and the service meeting my expectations. Unfortunately, every single morning at breakfast I had to explain to a different waiter that my breakfast was covered under an open tab. It became frustrating and exhausting to have the same conversation day after day. This issue should have been easily avoided. It is not difficult for the catering team to hold a brief daily meeting to review which guests have breakfast tabs or special arrangements in place, ensuring all waiting staff are aware before service begins. Although a manager apologised for the inconvenience, I was disappointed that I later had to remind him about the complimentary amenities I had been promised because of the original issue. These were eventually provided, and I appreciated that they honoured the commitment. However, the fact that I had to raise the matter again only highlighted the ongoing communication problems between management and the restaurant. Overall, I don't dislike Barceló Mexico Reforma, but I have stayed in better hot

No respetaron la habitación que solicite en ninguna de las dos reservas

Si está muy bien, solo que me choca que nunca respetan la categoría que compró

Excelente atención por parte del personal, las habitaciones muy limpias y cómodas, nosotros viajamos con nuestra bebé y nos proporcionaron una cuna durante nuestra estancia, el desayuno bufet muy variado y completo, sin duda alguna volvería a hospedarme con ustedes, el único detalle que tuvimos en nuestra visita; fue que solo funcionaban 2 elevadores y eso hacía más tardado para bajar o subir.