蓬托 MX 酒店

Good location Near city center Many buses available Got subway station nearby

Muy cómodo, ubicación excelente, cerca zócalo

El hotel está muy bonito, limpio, bien ubicado. El personal es muy amable. Y además excelente te precio. Sin duda. Regresaré

This place at best is a 2 star. Location is centralized and everything is walking distance. The room and hotel decor is clean and modern. Biggest complaint is my room had no windows I felt like I was in a basemen and other complaint it was noisy. You can hear your neighbors above you or anytime the shower wa on.

Good service

Wonderful experience! The hotel was clean, comfortable, and the staff was very friendly. Would definitely stay again.

Staff was so welcoming. Area is clean and well Kept. The location was central to a lot of activities. Will stay here again!

Todo súper bien!

Nice hotel, great location and staff was wonderful! 10/10

I enjoyed our 6 night stay there. Everything was very close to the hotel. Special thanks to Raul who waited on 6 of us for breakfast. Very professional & courteous great addition to the Hotel. Also special thanks to Jorge who is the bellman also very professional at his job. Overall my family of 6 we had a great stay! Thank you

Más limpio imposible, cómodo, buen restaurante, y muy cómoda la cama, Cero ruido desde los exteriores a pesar de estar en pleno centro histórico. 100 por ciento recomendable.

They did not replace the towels after taking the used ones. There was no reliable hot water or WiFi (internet). They charge extra to change bedsheets. We did not have towels for two days or soap for three days. The receptionist was very rude, as was the cleaning staff. The doorman was the only kind and helpful person. Do not expect clean bathrooms or bathtubs, even if you book the bed and bath suite. After calling three times and going in person to request clean towels and bedsheets—because I had a cut and needed clean sheets—they finally replaced them around midnight. The cleaner wanted to enter the room, but I handed the sheets to her and took photos. We were told there is an extra cleaning fee for changing bedsheets and towels. Do NOT stay at this hotel.

Excelente servicio

Rooms way to small, to many drunk people slamming doors at 3am. Called front desk to resolve issue but no one cared

Room was perfect and staff is always attentive, its in a great spot in CDMX very convenient. Will definitely stay here again.

Very clean room and friendly staff.

At the reception, staff falsely claimed my wife ordered a club sandwich. When she calmly explained she hadn’t, they threatened to call the police. They then instructed the security officer not to allow my wife and our young children to leave the hotel. This caused significant distress and made my wife cry.

Buena habitación, ubicación, Excelente atención.

Muy buena gente, buen ambient, queda en buen lugar

Rooms are nice, clean, very comfortable