Hotel Punto MX

Good overall, but was constantly noisy as the room had interconnected door to the other room and could hear everything.

Overall a very good hotel in the historical center of the city.

I stayed at Hotel Punto for five nights — three with friends and two more after extending my stay — and overall, it was a really lovely experience. The hotel is in a great location: quite central, but not on an overcrowded or noisy street. The rooms are comfortable and well-kept, and the staff are incredibly friendly and thoughtful. One particularly nice touch was when the team left us a thank-you note and a little goodie box after the race weekend — a small gesture that really made an impression. However, on my last night, there was a small but unsettling incident. Due to what seemed to be an access key error, another group was mistakenly given a key that opened my room. This happened around midnight while I was staying alone, which was quite alarming. I contacted reception immediately, and they were quick to respond, apologized, and assured me it was an error that wouldn’t happen again. I should also mention that the room didn’t have a separate manual lock or latch inside — only the standard electronic lock on the handle that works with the key card. This made the situation feel a bit more concerning at the time. Aside from that isolated incident, everything else about my stay was excellent. If not for that, I’d have happily given Hotel Punto a full five stars.

Clean good quiet place to stay loved it

Good for a budget hotel.

Located in downtown Ciudad de México. El Zócalo, Museum, Plaza Garibaldi and other places are within walking distance.

Limpieza de los sanitarios

Clean room and property. The staff was all so kind and polite. Extremely helpful when booking tours and transportation.

Todo muy bien, buena atención y excelente ubicación

Place was clean and the staff was friendly. Diego and Sergio were really Professional as well as everyone else. Thank you for the hospitality.

The room where clean. It was quiet at night. Room has good ac.

La habitacion super limpia, moderna, la almuhadas super bien, en total todas las instalaciones muy modernas y cumplen los standares modernos de energia

Pésimo servicio del área de facturación. No emiten factura al momento de la estancia y ni a través de su correo electrónico, ni a través de WhatsApp atienden… groseramente me dijeron que no tienen la obligación de emitir factura hasta concluir el mes. Y que me quejara e hiciera lo que quisiera, que no me iban a facturar hasta que concluyera el mes. No entienden que por cuestiones personales uno requiere la factura al momento que uno paga el servicio.

BE CAREFUL! They charged my credit card an additional There was no one available at the front desk when I had to leave for the airport and I was on a tight timeline

It was clean and quiet

Clean room , excellent location, recommended

Clean room

El hotel esta muy centrico, y el zocalo y la calle madero esta pocas cuadras, muchos lugares para comer en el area cerca del hotel para todo bolsillo y preferencia. el hotel muy bonito, limpio y instalaciones comodas. Pero el servicio le falta mejorar. El checking era a las 3:00 pm y nos entregaron la habitación hasta las 5:45 pm y porque insistimos en ello. El restaurante los desayunos son decentes pero muy inpuntuales, El servicio dice que empieza a las 7 y llegamos pero no tenian preparada el area de comida. Como el bufet no tenia comida pedí algo del menú para poder comer algo, medio comí fruta y yogurt de lo que iban colocando mientras esperaba y me salio peor eran las 7:30 y nada. Tuve que preguntar al mesero, que personas que llegaron después ya les habían pasado su orden. El mesero me dijo “Que iba a preguntar”. Al final recibí la comida casi cerca a las 8. Tenia un tour a las 8:40 y casi no llegamos. Los precios del restaurante son muy altos para la cenas y no muy buena. Si me preguntan si regresaría? Mi respuesta es Si; la ubicación es muy buena y las instalaciones bonitas y limpiad pero no comeria ahi. Hay muchas opciones alrededor, incluso una taqueria a la par del Hotel, por decir uno.

Good

I LoVe ❤️ it so much this Hotel easy to move around nice and Quiet