伦纳德皇家酒店 格拉斯哥

The best of Islay

一入嚟就有一浸臭味，可能見我哋亞洲人，前台嘅服務態度非常之差，喺要求入面講明訴求要高樓層，但係前台安排咗一個最矮嘅房間

room is good

在市中心區，購物坐車方便，酒店有免費乒乓球及桌球可供娛樂

Das Hotel liegt im Zentrum von Glasgow, viele Sehenswürdigkeiten, Bahnhof und Geschäfte liegen in unmittelbarer Nähe. Die Straße ist belebt, am Wochenende auch nachts, aber im Hotel bekommt man davon nichts mit. Das Personal war sehr freundlich und hilfsbereit. Mein Zimmer war groß und sauber, das Bad sehr modern. Ich würde wieder herkommen und es auch weiterempfehlen.

We’ve stayed once before, and that time there were no issues at all, it was lovely. This time, not so much. Upon arrival we were checked in and offered a free ‘upgrade’ to a room further from the train tracks to allow for better sleep, which was kind, but the people in the room next door were loud (shouting and banging) so we had to call reception twice, midnight and 2am, to ask them to send someone up to have a word. The pipes/ something in the bathroom made dripping noises all night to the point of me fully worrying the toilet was overflowing. The room looked lovely, but one of the pillow cases had what looked like makeup stains and we found a fake eyelash under one of the pillow cases. I made reception well aware of this when we checked out and she seemed not to care one bit. Nice toiletries and a comfy bed, but we won’t be staying again any time soon.

Muy bonito hotel y muy amable el personal, a 4 minutos caminando de la estación de tren central

Nice room overlooking the river

Brilliant

Spacious, clean, comfortable room.

Cosy room, good brekkie and friendly staff

We paid for a "superior king" room with a river view, we were two floors up from reception and the only thing we could see out of the window was the set of train tracks. The trains on those tracks kept us up late and woke us up early and were so noisy that we requested to switch rooms to a quieter part of the hotel. Something which I have never had to do at any hotel I've stayed at before. We were then moved to a room for the next two nights at the front of the hotel which overlooked the main road. This room was even worse than the first one noise wise, we barely managed to sleep a few hours a night because of the traffic & road noises combined with issues in the room and people shouting in the hallways. The second room had a broken air conditioner/heater which made a lot of noise, the fridge was missing all the shelves and the TV wouldn't work properly. While I'm under no illusion the hotel can be responsible for noise outside, the stay was terrible because of these reasons. Considering we paid for a superior king room in an already expensive hotel we felt very let down by the quality of the rooms.

Perfect

Great and friendly service

Friendly staff nice and clean rooms. Noisy aircon. Beds are

Room was nice! Lobby bar was good! Location great.

Yes every thing good

Very clean room only down side is that the bathroom had no heating

lovely hotel with great staff, we stay here every time we are in Glasgow!

Great staff and hotel. It is perfectly located in the city also