约特尔爱丁堡酒店

The best hotel I have been to in UK

房間很整潔，空間也足夠，職員非常友善，很願意幫忙

簡單乾淨的住宿，好吃的早餐，整體來說很棒！

Confortable room Problem with one of the room booked

Non male come struttura, unica pecca mancanza bollitore in camera e altri servizi che ci si aspettano da una struttura con quattro stelle. Phon inutilizzabile, si surriscaldava in meno di 5 minuti e l’ultimo giorno abbiamo trovato uno degli asciumani sporco

Plan for

Yotel has very clean rooms. The physical building is very nice and it's in a good location, walkable distance to everything. However, it does not have memory foam beds as listed. They are the old spring beds and very uncomfortable. The room has only one small stool to sit on. There is no workstation or table to sit at. There is no where to unpack your bag as there are only a few hangers for your clothes. No drawers to put anything in so I ended up with my open suitcase in the middle of the floor, which is limited space. There is no coffee or tea pot in the room. The breakfast is buffet style with a hot pot of eggs, sausages, beans, etc. They also had croissants and other pastries, as well as cereal and yogurt. While the selection sounds good, the breakfast was just okay. I was not impressed. The staff at this hotel is what makes the difference. They were all kind and helpful. I would not stay again because of the uncomfortable bed. However, I appreciate the staff and how clean the room was.

Everything was spotless, location was great, easy check in and check out.

Breakfast was fine…did not use use any spa

Clean room with no tea or coffee making facilities which for the price you would assume this was standard ? We had to self checkin even though 3 members of staff stood behind a desk talking and had to find key cards to make our key. Get the rationale behind this but people queuing and having 3 staff stood there seems a waste of time.

It was very practical and everything worked very well. Only i did not like breakfast, but it is optional.

Good location. Very spacious and comfortable room. Very clean, with a very smooth check-in and check out process. Would definitely consider again on a return to Edinburgh.

Room was a very large open plan space and in a great location to the city. Room was clean well layed out with a king sized bed and a sofa bed The bathroom area was on one switch meaning in the night you lit the whole room up, not ideal with a small child. There is no kettle in the room and the fridge says not for use of food or medication. The hotel shop to purchase hot drinks was expensive. Staff were not friendly. Upon entering the hotel there were three reception staff none of them acknowledged us. I noticed the self check in so easily check in. When i quieried VIP status notification from Hotels.com they advised they didnt know what this was then carried on using the computer. When i asked if they could find out i was told it could be early/late check in but they only do this for Experien customers. Then once again blanked me. I chased this up with an email to be told its 20% off a single purchase in the shop. Upon check out i asked if i had a £8.50 to use as we hadnt used housekeeping. I was told this was off room service only, Thats not what the leaflets in the room stated but i didnt want to argue with staff who didnt care about customer service.

Everything was very good, staff lovely in particular the breakfast staff.

Very nice room. Clean. Modern. Would stay again, Walking distance to main Edinburgh streets.

Staff at check in were great. The 'restaurant.. if you can call it that was beyond terrible.as were the staff. TV wouldn't work.

El hotel está bien ubicado y las habitaciones aunque son pequeñas tienen lo suficiente para el tiempo que se está en ella.

Room was SO clean, incredibly comfy bed, staff were so helpful. The gym was clean and had pretty good selection of weights and machines. Great location. Just all around fantastic stay.

Excellent

The location is great, The staff are nice. but it’s too noisy. You could hear the door closing next door, chatting on the hallway, even the people on the street. Not sound proof room and the phone service , you’re going to be billed if you call the customer service, instead of dialing just one number, you have to dial their complete phone number!. And lastly their bathroom are too small, no privacy. Very inconvenient.