欧洲大酒店 是一家 4 星级 酒店。
该住宿于 2025 完成翻新。
欧洲大酒店 是 Independent，隶属于 Independent。
共有 177 间客房，分布在 5 层楼。
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欧洲大酒店
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8.4
/10
非常好
141个评论
客人对住宿的评价
Violeta
10.0
/ 10
Lage: alles gut erreichbar
Peronal: freundlich und zuvorkommend
Ruhe: angehnem ruhig
Zimmer sauber
Frühstück lecker
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Vivian
10.0
/ 10
The air conditioning was great because we happened to be there during the heat wave. The staff was friendly and professional. We ate (and drank) in the bar several nights during our stay and Gabriella was GREAT ! Its a quaint property and easy to access the old town and Lake Lucerne.
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Catherine
10.0
/ 10
I had a wonderful stay at the Grand Hotel Europe in Lucerne (May 29-June 1, 2026) . The hotel was very clean and well maintained, and my room offered a beautiful view that made it a pleasure to return after a day of walking the Old Towne (about 15 minute walk from hotel). The bed was comfortable, and I especially appreciated the plentiful electrical outlets, which made it easy to keep all of my devices charged.
What really stood out, however, was the staff. Everyone was friendly, patient, and extremely helpful. They provided clear directions (bus information / coffee shop info), postage stamps, non-dairy oatmilk with the complimentary breakfast, and even duct tape when my suitcase liner got a rip in it (my own fault). Their assistance helped make my visit smooth and enjoyable. Overall, I found the Grand Hotel Europe to be comfortable, welcoming, and conveniently located. The walk from the hotel along the water was lovely and very flat and comfortable to stroll along. I would gladly stay here again and would recommend it to anyone visiting Lucerne as an excellent location.
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Haldenstrasse, 59, Luzern, Lucerne-Stadt, Switzerland, 6006
主要设施
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此住宿提供的设施
品酒室
行李寄存
电梯
花园
多语言员工
欧洲大酒店周围有什么
Haldenstrasse, 59, Luzern, Lucerne-Stadt, Switzerland, 6006
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欧洲大酒店的所有设施
住宿设施
- 品酒室
多功能厅
公共空间
大堂
卧室
其他
公共设施
- 路外停车
- 电梯
- 全馆禁烟
- 露天停车场
- 带顶停车场
宾客服务
- 24 小时前台
- 多语种工作人员
- 行李寄存
- 行李员
住宿设施
- 自助停车
- 露台
活动与休闲
- 花园
- 品酒室
商务设施
- 电脑站
餐饮
- 自助早餐TEXT
- 早餐TEXT
交通
- 车库
- 车位有限
网络连接
- Wi-FiTEXT
住宿政策与一般信息在欧洲大酒店
重要須知
停车场有车辆高度限制。
最低年龄政策
18
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一般信息
热门设施 | |
入住/退房时间 | 从 16:00 - 到 12:00 |
早餐供应 | 是的，酒店有提供早餐的房间 |
欧洲大酒店 的可用房间 | 177个房间 |
欧洲大酒店 的楼层数是多少 | 5 层 |
在欧洲大酒店的其他设施 | {显示设施类型} |
常见问题解答在欧洲大酒店
欧洲大酒店的常规入住和退房时间是什么？
欧洲大酒店标准入住时间开始于从 16:00最晚退房时间为在此之前 12:00
欧洲大酒店提供早餐吗？
是，欧洲大酒店提供早餐。但您需要选择含早餐的房型，若预订不含早餐的房型则需支付额外费用。
欧洲大酒店 是几星级酒店？
欧洲大酒店 是一家 4.0 星级酒店。
欧洲大酒店 一共有几层楼？
欧洲大酒店 共设有 5 层楼。
欧洲大酒店 一共有多少个房间？
欧洲大酒店 一共有 177 间客房。
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更多旅客的评论在欧洲大酒店
综合评分和评论 Grand Hotel Europe
其他来源 (141)
8.4
非常好
基于 141 条评论
清洁度
9.0
客房舒适度
7.8
服务和设施
8.6
排序方式
最相关
偏好
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旅行者评论 Grand Hotel Europe
每页评论数
20
40
热门评论
sharon ka suet
朋友和家人 家庭
6.0
/10
评论于 17几周前
Hotels.com verified review
四星酒店，但係房內冇雪櫃，咁熱天氣怎麼辦。Wi-Fi超慢。早餐食物單調，每日都是一樣。
patrick
朋友和家人 家庭
4.0
/10
评论于 13几周前
Hotels.com verified review
Hotel vieillissant et moyennement entretenu
Le personnel est peu réactif.
Pas de possibilité de garer la voiture à l’hôtel
A ce niveau de prix on peut espérer beaucoup mieux meme à Lucerne
Franca
家庭
8.0
/10
评论于 13几周前
Expedia Group verified review
Nel complesso l’hotel è carino, troppo grande per i miei gusti. Molto comodo il bus gratuito per i turisti che parte davanti all’hotel e in 5 minuti porta in centro. La posizione è bella e tranquilla, manca solo un po’ di attenzione ai dettagli. Noi eravamo 3 adulti in una camera e ci sono state fornite due paia di ciabatte, le bottiglie d’acqua per due e non per tre, due tisane e due caffè solubili; l’ultimo giorno mancavano due lavette (ne avevano solo una)… vero che basta chiedere ma a volte chiedere sempre diventa fastidioso (almeno per me). La colazione aveva poche cose dolci, Comunque nel complesso è un buon punto d’appoggio per la città
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Violeta
朋友和家人 家庭
10.0
/10
评论于 17几周前
Hotels.com verified review
Lage: alles gut erreichbar
Peronal: freundlich und zuvorkommend
Ruhe: angehnem ruhig
Zimmer sauber
Frühstück lecker
Azmeet
亲子同住
8.0
/10
评论于 18几周前
Expedia Group verified review
It was really clean and excellent customer service.
Vivian
家庭
10.0
/10
评论于 18几周前
Expedia Group verified review
The air conditioning was great because we happened to be there during the heat wave. The staff was friendly and professional. We ate (and drank) in the bar several nights during our stay and Gabriella was GREAT ! Its a quaint property and easy to access the old town and Lake Lucerne.
Brian
2.0
/10
评论于 18几周前
Expedia Group verified review
No parking No Working AC rude staff don't go
Christopher
10.0
/10
评论于 18几周前
Hotels.com verified review
Clean updated room and helpful staff
Catherine
10.0
/10
评论于 21几周前
Expedia Group verified review
I had a wonderful stay at the Grand Hotel Europe in Lucerne (May 29-June 1, 2026) . The hotel was very clean and well maintained, and my room offered a beautiful view that made it a pleasure to return after a day of walking the Old Towne (about 15 minute walk from hotel). The bed was comfortable, and I especially appreciated the plentiful electrical outlets, which made it easy to keep all of my devices charged.
What really stood out, however, was the staff. Everyone was friendly, patient, and extremely helpful. They provided clear directions (bus information / coffee shop info), postage stamps, non-dairy oatmilk with the complimentary breakfast, and even duct tape when my suitcase liner got a rip in it (my own fault). Their assistance helped make my visit smooth and enjoyable. Overall, I found the Grand Hotel Europe to be comfortable, welcoming, and conveniently located. The walk from the hotel along the water was lovely and very flat and comfortable to stroll along. I would gladly stay here again and would recommend it to anyone visiting Lucerne as an excellent location.
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Michael
家庭
8.0
/10
评论于 24几周前
Expedia Group verified review
The hotel was beautiful. The location was great, right by a bus stop that took you easily into Lucerne and runs frequently. The breakfast was great- combination of European and American. Beautiful view of Lake Lucerne and the mountains. Cons: our room was hot, the ac system did little to cool the room, we had to sleep with the windows open and the hotel provided a fan on request. It might be better to have a room facing the lake in a lower level if this is an hard stop for you. Also, the shower made no sense. I am not even 5 feet tall and could not stand to shower unless my head was in the window box. The fifth floor is a new addition. Not sure who designed the bathroom - but it was terrible.
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Raul
双人入住
10.0
/10
评论于 24几周前
Expedia Group verified review
Staff was super helpful and accommodating
Heinz
双人入住
4.0
/10
评论于 25几周前
Hotels.com verified review
Treppe beim Eingang mit Gepäck oder Kinderwagen anspruchsvoll.
Kaum jemand spricht deutsch.
Im Zimmer fehlen, Hausschuhe, Minibar, Schuhlöffel, Abschminkwatte.
Frühstück: es fehlt Käseauswahl (nur Scheibletten). Brotsorten beschränkt. Kaum Süssspeisen.
Personal Speisesaal: bis 6 Personen stehen herum und sprechen zu laut untereinander.
Positiv: 2 h vorher Check in möglich. Zimmer ok mit toller Aussicht.
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Lisa
家庭
10.0
/10
评论于 26几周前
Expedia Group verified review
Quiet hotel with lovely, clean rooms. Staff was very nice and the breakfast was a nice benefit.
Thais
亲子同住
10.0
/10
评论于 33几周前
Expedia Group verified review
Our stay with 2 young kids was comfortable.
We arrived late at night; checkout was easy, and the staff was helpful.
Parking was across the street, which is not terrible but can be inconvenient.
Breakfast had a variety of options, and the staff was accommodating.
Rooms were clean and the bed was comfortable.
Overall, we had a great experience.
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Richard
朋友和家人 好友同行
6.0
/10
评论于 48几周前
Hotels.com verified review
Der Boden im Bad war kalt, der Heizkörper war nicht eingeschaltet, nicht die Klimaanlage, für 4⭐️schlechter Service.
Usha
休闲 家庭
10.0
/10
评论于 51几周前
Expedia Group verified review
A lovely scenic place . It is near the bus stop
Great front desk staff
Excellent service and wreath breakfast buffet
Peter
休闲 双人入住
10.0
/10
评论于 55几周前
Expedia Group verified review
Overall this hotel was decent and I would stay again.
1. The air conditioning is quite weak, somehow I don't think the conditioner is sized correctly for the room's cubic area as it took ages for it to change the temperature - with the windows closed, and radiator off. The hotel is evidently well-insulated but getting rid of excess heat is an issue.
2. Car parking - specific numbered spaces are allocated but multiple times cars were parked in different spaces, including the one assigned to me - just a free for all. There's no real need to allocate a specific space though as long as the hotel doesn't over-provision, which I don't think they would.
3. Breakfast - the selection was diverse but some staff members are much better than others at helping - there's a clear gap in the training levels with some who are really good and some not so great.
The hotel caters mainly to tour groups and I think there were maybe half a dozen non-group customers staying at any one time.
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Anna
休闲 双人入住
10.0
/10
评论于 56几周前
Expedia Group verified review
Highly recommend this Hotel. We got upgraded (a lovely surprise) to a room with view over Lake Lucerne, beautiful. The room was spacious and very clean. The staff were always friendly, very helpful. A bus stop outside the hotel was perfect to get into Lucerne but walking along the lake on the pathway to Lucerne was preferred, easy, safe, entertaining and just stunning. The common areas of the hotel were inviting and very comfortable. Breakfast had enough variety to please everyone, delicious. Thanks for our perfect stay.
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Anabel
10.0
/10
评论于 56几周前
Expedia Group verified review
Todo bien
Nina
休闲 好友同行
10.0
/10
评论于 57几周前
Expedia Group verified review
Walkable but convenient to the bus stop and the hotel provides a bus pass! Great Mountain View’s along with lovely landscaping. Breakfast buffet nice but not varied so by day 4 we were bored of choices. Had to have a fan brought to room as AC was inadequate except in the hallway which was really cold. Would definitely stay here again though!!!
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每页评论数
20
40
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