グランド・ホテル・ヨーロッパ

ホテル
8.4
/10
素晴らしい
105 件のレビュー

宿泊者の口コミ

Thais

10.0
/ 10
Our stay with 2 young kids was comfortable. We arrived late at night; checkout was easy, and the staff was helpful. Parking was across the street, which is not terrible but can be inconvenient. Breakfast had a variety of options, and the staff was accommodating. Rooms were clean and the bed was comfortable. Overall, we had a great experience.
翻訳を見る

Usha

10.0
/ 10
A lovely scenic place . It is near the bus stop Great front desk staff Excellent service and wreath breakfast buffet
翻訳を見る

Peter

10.0
/ 10
Overall this hotel was decent and I would stay again. 1. The air conditioning is quite weak, somehow I don't think the conditioner is sized correctly for the room's cubic area as it took ages for it to change the temperature - with the windows closed, and radiator off. The hotel is evidently well-insulated but getting rid of excess heat is an issue. 2. Car parking - specific numbered spaces are allocated but multiple times cars were parked in different spaces, including the one assigned to me - just a free for all. There's no real need to allocate a specific space though as long as the hotel doesn't over-provision, which I don't think they would. 3. Breakfast - the selection was diverse but some staff members are much better than others at helping - there's a clear gap in the training levels with some who are really good and some not so great. The hotel caters mainly to tour groups and I think there were maybe half a dozen non-group customers staying at any one time.
翻訳を見る
エリア内
地図を見る
〒6006, ルツェルン, ルツェルン市街, Luzern, 59, Haldenstrasse, スイス

設備・サービス

詳細
レストラン
24 時間対応フロントデスク
駐車場
Wi-Fi
エレベーター
注:ホテルは以前Grand Hotel Europeという名前でした。 ルツェルンを訪れる際は、グランド・ホテル・ヨーロッパに宿泊することをお勧めします。 24時間対応のフロントデスクは、チェックインからチェックアウトまで、または必要なサポートを提供します。さらにご希望があれば、フロントデスクにご連絡ください。お客様のご要望にお応えできるよう、常に準備を整えています。
詳細
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ご宿泊日直前のお支払いオプションなど、さらに多くの特典をご利用いただけるようになりました!

所在地

〒6006, ルツェルン, ルツェルン市街, Luzern, 59, Haldenstrasse, スイス
地図を拡大する
ロビー Grand Hotel Europe
ロビー 2 Grand Hotel Europe

グランド・ホテル・ヨーロッパの詳細情報

General


チャペル橋近隣

Location


グランド・ホテル・ヨーロッパはルツェルンの遊歩道沿いにあり、チャペル橋、レイク サイド プロムナードには車で 5 分かからずに行けます。 このホテルは、グランド カジノ ルツェルンまで 0.6 km、宮廷教会まで 0.9 km の場所にあります。

Attractions


距離の最小表示単位は 0.1 km / 0.1 マイルです。

レイク サイド プロムナード - 0.1 km / 0.1 マイル
グランド カジノ ルツェルン - 0.7 km / 0.4 マイル
宮廷教会 - 0.9 km / 0.6 マイル
スイス交通博物館 - 1 km / 0.6 マイル
ヘルテンシュタイン通り - 1.1 km / 0.7 マイル
オールドスイスハウス - 1.2 km / 0.7 マイル
レーヴェンプラッツ - 1.2 km / 0.7 マイル
ブルバキ パノラマ (博物館) - 1.2 km / 0.7 マイル
グレイシャー ガーデン - 1.2 km / 0.8 マイル
ライオン像 - 1.3 km / 0.8 マイル
シュピーゲルラベリント - 1.4 km / 0.9 マイル
聖ペテロ教会 - 1.4 km / 0.9 マイル
アルパイン・パノラマ・パス - 1.5 km / 0.9 マイル
サンティアゴの道 - 1.5 km / 1 マイル
ヴィア・ゴッタルド - 1.6 km / 1 マイル

最寄の主要空港 : チューリッヒ空港 (ZRH) - 68 km / 42.2 マイル

Facilities


テラスや庭園からの眺めを楽しみ、WiFi (無料)などをお使いいただけます。

Business Facilities


コンピューター ステーション、24 時間対応フロントデスク、多言語サービスをお使いいただけます。敷地内にはセルフパーキング (有料) が備わっています。

Dining


グランド・ホテル・ヨーロッパにご滞在中は、レストランでお食事をお楽しみください。1 日の終わりは、バー / ラウンジで 1 杯飲んで楽しみましょう。無料のビュッフェを毎日、6:30 ~ 10:00 までお召し上がりいただけます。

Rooms


全部で 177 室ある客室には、薄型テレビが備わっています。WiFi (無料)をお使いいただけるほか、衛星放送の番組をご覧いただけます。浴槽またはシャワーのある専用バスルームには、ヘアドライヤー、歯磨きセットが備わっています。電話の他に、セーフティボックスやコーヒー / ティーメーカーもご利用いただけます。

グランド・ホテル・ヨーロッパでご利用いただけるすべての施設

バー、カフェ、およびラウンジ Grand Hotel Europe
バー、カフェ、およびラウンジ
機能ホール Grand Hotel Europe
機能ホール
共用スペース Grand Hotel Europe
共用スペース
ロビー Grand Hotel Europe
ロビー
その他 Grand Hotel Europe
その他

ホテルサービス

  • 荷物預かり
  • ポーター
  • 多言語対応スタッフ
  • 24 時間受付

ホテル内の設備

  • 駐車場
  • 禁煙エリア
  • エレベーター

アクティビティ

  • ワイン・テイスティング・ルーム
  • 庭園

交通機関

  • ガレージ
  • 駐車場は限られています

ご飲食

  • ビュッフェ式朝食
  • 朝食

共通サービス

  • 駐車場
  • テラス

インターネット

  • 無料 Wi-Fi

ビジネス施設

  • コンピュータステーション

グランド・ホテル・ヨーロッパの宿泊ポリシーと基本情報

チェックイン/チェックアウト時間

チェックイン:
開始 16:00
チェックアウト:
最終 12:00

一般的なチェックイン手順

  • 施設の定める利用規約に従って、追加ゲスト料金がかかる場合があります
  • 場合により、チェックイン時に政府発行の写真付き身分証明書と付随費用精算のためのクレジットカード / デビットカードのご提示、または現金でのデポジットのお支払いが必要です
  • 宿泊施設への要望は、チェックイン時の状況によりご希望に添えない場合があり、内容によっては追加料金が発生することがあります。対応は確約ではございませんのでご了承ください
  • 敷地内駐車場の予約をご希望の場合は、事前に施設までお問い合わせください
  • 施設でのお支払いには、クレジットカード、デビットカード、現金をご利用いただけます
  • 客室の遮音性については保証いたしかねます
  • この施設には安全設備として、消火器、煙感知器、セキュリティシステム、救急セット、屋外照明が備わっています
, ホテルご到着時にはフロントデスクのスタッフがお迎えします。施設から提供された情報は、自動翻訳ツールを使用して翻訳されている場合があります。

ペット

Service Animals Allowed
すべて読む

基本情報

こだわり条件
レストラン, 24 時間対応フロントデスク, 駐車場, Wi-Fi, エレベーター
チェックイン / チェックアウト時間
16:00から - 12:00まで
朝食の有無
はい、ホテルには朝食を提供する部屋があります
グランド・ホテル・ヨーロッパの空室状況
177
グランド・ホテル・ヨーロッパのフロア数
5
グランド・ホテル・ヨーロッパの別の施設
荷物預かり, ポーター, 多言語対応スタッフ, 24 時間受付, 禁煙エリア

グランド・ホテル・ヨーロッパに関するよくある質問

グランド・ホテル・ヨーロッパでご利用いただける施設は?
グランド・ホテル・ヨーロッパにはレストラン, 24 時間対応フロントデスク, 駐車場, Wi-Fi, エレベーターなどの充実した施設があります(一部有料)。
グランド・ホテル・ヨーロッパのチェックイン・チェックアウト時間は?
グランド・ホテル・ヨーロッパのチェックインは 開始 16:00 から、チェックアウトは 最終 12:00 までです。
グランド・ホテル・ヨーロッパで朝食を食べれますか?
グランド・ホテル・ヨーロッパでは、美味しい朝食をご用意しております。朝食付きプランを選択いただくか、朝食なしプランの場合は追加料金にてお楽しみいただけます。
グランド・ホテル・ヨーロッパの星の評価は何ですか?
グランド・ホテル・ヨーロッパは4.0つ星ホテルです。
グランド・ホテル・ヨーロッパは何階建てですか?
グランド・ホテル・ヨーロッパは5階建てです。
すべてを見る

グランド・ホテル・ヨーロッパの口コミ

8.4
素晴らしい
105 件のレビューより
清潔さ

9.0

快適

7.8

サービス

8.8

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー Grand Hotel Europe

1ページあたりのレビュー数
20
40
トップレビュー
Thais
icon-子どもと 一緒に
子どもと 一緒に
10.0
/10
18週間前にレビューしました

Expedia Group verified review

Our stay with 2 young kids was comfortable. We arrived late at night; checkout was easy, and the staff was helpful. Parking was across the street, which is not terrible but can be inconvenient. Breakfast had a variety of options, and the staff was accommodating. Rooms were clean and the bed was comfortable. Overall, we had a great experience.
続きを読む
Richard
icon-友人&家族 友人と 一緒に
友人&家族 友人と 一緒に
6.0
/10
33週間前にレビューしました

Hotels.com verified review

Der Boden im Bad war kalt, der Heizkörper war nicht eingeschaltet, nicht die Klimaanlage, für 4⭐️schlechter Service.
Usha
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
36週間前にレビューしました

Expedia Group verified review

A lovely scenic place . It is near the bus stop Great front desk staff Excellent service and wreath breakfast buffet
Peter
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
40週間前にレビューしました

Expedia Group verified review

Overall this hotel was decent and I would stay again. 1. The air conditioning is quite weak, somehow I don't think the conditioner is sized correctly for the room's cubic area as it took ages for it to change the temperature - with the windows closed, and radiator off. The hotel is evidently well-insulated but getting rid of excess heat is an issue. 2. Car parking - specific numbered spaces are allocated but multiple times cars were parked in different spaces, including the one assigned to me - just a free for all. There's no real need to allocate a specific space though as long as the hotel doesn't over-provision, which I don't think they would. 3. Breakfast - the selection was diverse but some staff members are much better than others at helping - there's a clear gap in the training levels with some who are really good and some not so great. The hotel caters mainly to tour groups and I think there were maybe half a dozen non-group customers staying at any one time.
続きを読む
Anna
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
41週間前にレビューしました

Expedia Group verified review

Highly recommend this Hotel. We got upgraded (a lovely surprise) to a room with view over Lake Lucerne, beautiful. The room was spacious and very clean. The staff were always friendly, very helpful. A bus stop outside the hotel was perfect to get into Lucerne but walking along the lake on the pathway to Lucerne was preferred, easy, safe, entertaining and just stunning. The common areas of the hotel were inviting and very comfortable. Breakfast had enough variety to please everyone, delicious. Thanks for our perfect stay.
続きを読む
Anabel
10.0
/10
41週間前にレビューしました

Expedia Group verified review

Todo bien
Nina
icon-レジャー 友人と 一緒に
レジャー 友人と 一緒に
10.0
/10
42週間前にレビューしました

Expedia Group verified review

Walkable but convenient to the bus stop and the hotel provides a bus pass! Great Mountain View’s along with lovely landscaping. Breakfast buffet nice but not varied so by day 4 we were bored of choices. Had to have a fan brought to room as AC was inadequate except in the hallway which was really cold. Would definitely stay here again though!!!
続きを読む
Ronnie
icon-友人と 一緒に
友人と 一緒に
10.0
/10
44週間前にレビューしました

Expedia Group verified review

Love love this hotel. It was very clean and staff are super friendly. I’m definitely staying here again and will recommend everyone to check this place out. We took advantage of the bus right in front of the hotel. You can cross the street and be at the most peaceful part of Lake Luzern. I enjoyed my walk and dipping my feet in the lake. I can’t wait to go back! Oh and the breakfast was heavenly.
続きを読む
Rhonda
6.0
/10
44週間前にレビューしました

Expedia Group verified review

Property was nice enough but kind a ways down the walk
Patricia
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
44週間前にレビューしました

Expedia Group verified review

We were off to a wedding that day and were allowed early check in to dress. The staff was very welcoming and helpful. We used our bus pass to easily get to town.
Denise
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
44週間前にレビューしました

Expedia Group verified review

Amazing rooms so large and comfortable.
Aaron
icon-レジャー 家族旅行
レジャー 家族旅行
8.0
/10
46週間前にレビューしました

Expedia Group verified review

Hotel is in the nice and quiet area of Haldenstrasse. Its about 10 min drive to the train station. Ensure that you got everything in the "downtown area" like shopping, food and etc. Considering this is in Luzern everything is closed almost after 9:00 pm except maybe some kebab and pizza place or Mcdonalds and Burger King. We got the lakeview front room. However the view is not full due to some treees and building in front. I dont recommend if you want the view but worth if you want the extra room size. For the amenities, towels are replaced and beds are made. I dont believe the room is cleaned except for taking out trash. There were 2 still and 2 sparking water on 1st day that were not replaced. Also included is free breakfast. It's a standard western breakfast buffet. Its a great positive since most food in the city are expensive. Theres also a free luzern city card that allows free bus and boat ride for your duration of stay.
続きを読む
Bing
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
47週間前にレビューしました

Expedia Group verified review

Great location, beautiful hotel. Room was clean and spacious with a window and a balcony.
Mahesh Prasad
icon-レジャー 家族旅行
レジャー 家族旅行
4.0
/10
48週間前にレビューしました

Expedia Group verified review

They asked (and we had to pay) extra charges for our daughter even though we had booked a quadruple room. The shower ceiling was too low. We were not able to shower without hitting our heads and shoulders.
Mark
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
8.0
/10
49週間前にレビューしました

Expedia Group verified review

Didn’t get the room originally booked after double confirmation was done via email. Staff was very helpful And in the end the property manager helped resolve with a sliight reduction in cost for the 3td night. Would stay at the property again. P
Dong Chul
10.0
/10
49週間前にレビューしました

Expedia Group verified review

Clean
Zisa
icon-友人&家族 家族旅行
友人&家族 家族旅行
2.0
/10
49週間前にレビューしました

Hotels.com verified review

Place was clean. I’ll give it that. But a hotel room is meant for a sleeping and showering. The place advertised ac, our room was 80 degrees at best. It was cooler in the hallway. The shower was either scalding hot or freezing cold. Would never recommend.
James
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
50週間前にレビューしました

Expedia Group verified review

Beautiful hotel full of character,, location so central for walking or bus. All staff so willing to help, Aston in reception helped with bookings. The breakfast staff and Sofie (Portugal) were wonderful. View from our balcony amazing, ac was much needed. Highly recommend- I’m going back x. Thanks to all
Tasnim
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
10.0
/10
50週間前にレビューしました

Expedia Group verified review

Our first room had a very wet floor and only room for one of the children so we called the service desk and they rectified the situation in minutes. They moved us into a beautiful room and helped us get settled in. The staff at the front desk also helped us plan our stay there. The staff in the kitchen was wonderful. We had bought a meal that needed to be reheated and they graciously did it for us. Our breakfast was great for all of the days as well. The bus stop is right outside of the door and minutes away from the town. We loved it and would stay here again.
続きを読む
jean-baptiste
icon-友人&家族 家族旅行
友人&家族 家族旅行
2.0
/10
51週間前にレビューしました

Hotels.com verified review

Chambre à côté de l’ascenseur donc bruyant pas isolé et peu commun pour la Suisse. Hôtel vieillissant mais beau.
1ページあたりのレビュー数
20
40

ご準備は整いましたか?

すぐに予約しましょう
ロビー 4 Grand Hotel Europe

免責事項

免責事項: 掲載写真はホテルから提供されたものです。Travelokaは写真の正確さについて、一切の責任を負いません。
8.4
素晴らしい
105 件のレビューより
清潔さ

9.0

快適

7.8

サービス

8.8

並べ替え
最も関連性の高い
環境設定
デフォルト

旅行者のレビュー Grand Hotel Europe

1ページあたりのレビュー数
20
40
トップレビュー
Thais
icon-子どもと 一緒に
子どもと 一緒に
10.0
/10
18週間前にレビューしました

Expedia Group verified review

Our stay with 2 young kids was comfortable. We arrived late at night; checkout was easy, and the staff was helpful. Parking was across the street, which is not terrible but can be inconvenient. Breakfast had a variety of options, and the staff was accommodating. Rooms were clean and the bed was comfortable. Overall, we had a great experience.
続きを読む
Richard
icon-友人&家族 友人と 一緒に
友人&家族 友人と 一緒に
6.0
/10
33週間前にレビューしました

Hotels.com verified review

Der Boden im Bad war kalt, der Heizkörper war nicht eingeschaltet, nicht die Klimaanlage, für 4⭐️schlechter Service.
Usha
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
36週間前にレビューしました

Expedia Group verified review

A lovely scenic place . It is near the bus stop Great front desk staff Excellent service and wreath breakfast buffet
Peter
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
40週間前にレビューしました

Expedia Group verified review

Overall this hotel was decent and I would stay again. 1. The air conditioning is quite weak, somehow I don't think the conditioner is sized correctly for the room's cubic area as it took ages for it to change the temperature - with the windows closed, and radiator off. The hotel is evidently well-insulated but getting rid of excess heat is an issue. 2. Car parking - specific numbered spaces are allocated but multiple times cars were parked in different spaces, including the one assigned to me - just a free for all. There's no real need to allocate a specific space though as long as the hotel doesn't over-provision, which I don't think they would. 3. Breakfast - the selection was diverse but some staff members are much better than others at helping - there's a clear gap in the training levels with some who are really good and some not so great. The hotel caters mainly to tour groups and I think there were maybe half a dozen non-group customers staying at any one time.
続きを読む
Anna
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
41週間前にレビューしました

Expedia Group verified review

Highly recommend this Hotel. We got upgraded (a lovely surprise) to a room with view over Lake Lucerne, beautiful. The room was spacious and very clean. The staff were always friendly, very helpful. A bus stop outside the hotel was perfect to get into Lucerne but walking along the lake on the pathway to Lucerne was preferred, easy, safe, entertaining and just stunning. The common areas of the hotel were inviting and very comfortable. Breakfast had enough variety to please everyone, delicious. Thanks for our perfect stay.
続きを読む
Anabel
10.0
/10
41週間前にレビューしました

Expedia Group verified review

Todo bien
Nina
icon-レジャー 友人と 一緒に
レジャー 友人と 一緒に
10.0
/10
42週間前にレビューしました

Expedia Group verified review

Walkable but convenient to the bus stop and the hotel provides a bus pass! Great Mountain View’s along with lovely landscaping. Breakfast buffet nice but not varied so by day 4 we were bored of choices. Had to have a fan brought to room as AC was inadequate except in the hallway which was really cold. Would definitely stay here again though!!!
続きを読む
Ronnie
icon-友人と 一緒に
友人と 一緒に
10.0
/10
44週間前にレビューしました

Expedia Group verified review

Love love this hotel. It was very clean and staff are super friendly. I’m definitely staying here again and will recommend everyone to check this place out. We took advantage of the bus right in front of the hotel. You can cross the street and be at the most peaceful part of Lake Luzern. I enjoyed my walk and dipping my feet in the lake. I can’t wait to go back! Oh and the breakfast was heavenly.
続きを読む
Rhonda
6.0
/10
44週間前にレビューしました

Expedia Group verified review

Property was nice enough but kind a ways down the walk
Patricia
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
10.0
/10
44週間前にレビューしました

Expedia Group verified review

We were off to a wedding that day and were allowed early check in to dress. The staff was very welcoming and helpful. We used our bus pass to easily get to town.
Denise
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
44週間前にレビューしました

Expedia Group verified review

Amazing rooms so large and comfortable.
Aaron
icon-レジャー 家族旅行
レジャー 家族旅行
8.0
/10
46週間前にレビューしました

Expedia Group verified review

Hotel is in the nice and quiet area of Haldenstrasse. Its about 10 min drive to the train station. Ensure that you got everything in the "downtown area" like shopping, food and etc. Considering this is in Luzern everything is closed almost after 9:00 pm except maybe some kebab and pizza place or Mcdonalds and Burger King. We got the lakeview front room. However the view is not full due to some treees and building in front. I dont recommend if you want the view but worth if you want the extra room size. For the amenities, towels are replaced and beds are made. I dont believe the room is cleaned except for taking out trash. There were 2 still and 2 sparking water on 1st day that were not replaced. Also included is free breakfast. It's a standard western breakfast buffet. Its a great positive since most food in the city are expensive. Theres also a free luzern city card that allows free bus and boat ride for your duration of stay.
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Bing
icon-レジャー 家族旅行
レジャー 家族旅行
10.0
/10
47週間前にレビューしました

Expedia Group verified review

Great location, beautiful hotel. Room was clean and spacious with a window and a balcony.
Mahesh Prasad
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レジャー 家族旅行
4.0
/10
48週間前にレビューしました

Expedia Group verified review

They asked (and we had to pay) extra charges for our daughter even though we had booked a quadruple room. The shower ceiling was too low. We were not able to shower without hitting our heads and shoulders.
Mark
icon-レジャー パートナーと 一緒に
レジャー パートナーと 一緒に
8.0
/10
49週間前にレビューしました

Expedia Group verified review

Didn’t get the room originally booked after double confirmation was done via email. Staff was very helpful And in the end the property manager helped resolve with a sliight reduction in cost for the 3td night. Would stay at the property again. P
Dong Chul
10.0
/10
49週間前にレビューしました

Expedia Group verified review

Clean
Zisa
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友人&家族 家族旅行
2.0
/10
49週間前にレビューしました

Hotels.com verified review

Place was clean. I’ll give it that. But a hotel room is meant for a sleeping and showering. The place advertised ac, our room was 80 degrees at best. It was cooler in the hallway. The shower was either scalding hot or freezing cold. Would never recommend.
James
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レジャー 家族旅行
10.0
/10
50週間前にレビューしました

Expedia Group verified review

Beautiful hotel full of character,, location so central for walking or bus. All staff so willing to help, Aston in reception helped with bookings. The breakfast staff and Sofie (Portugal) were wonderful. View from our balcony amazing, ac was much needed. Highly recommend- I’m going back x. Thanks to all
Tasnim
icon-レジャー 子どもと 一緒に
レジャー 子どもと 一緒に
10.0
/10
50週間前にレビューしました

Expedia Group verified review

Our first room had a very wet floor and only room for one of the children so we called the service desk and they rectified the situation in minutes. They moved us into a beautiful room and helped us get settled in. The staff at the front desk also helped us plan our stay there. The staff in the kitchen was wonderful. We had bought a meal that needed to be reheated and they graciously did it for us. Our breakfast was great for all of the days as well. The bus stop is right outside of the door and minutes away from the town. We loved it and would stay here again.
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jean-baptiste
icon-友人&家族 家族旅行
友人&家族 家族旅行
2.0
/10
51週間前にレビューしました

Hotels.com verified review

Chambre à côté de l’ascenseur donc bruyant pas isolé et peu commun pour la Suisse. Hôtel vieillissant mais beau.
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