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Grand Hotel Europe

Name: Grand Hotel Europe
Address: Haldenstrasse, 59, Luzern, Lucerne-Stadt, Switzerland, 6006, Haldenstrasse, Luzern, 6006, Switzerland
Rating: 8.4

Hotel

Mencari bilik untuk anda...

8.4

/10

Sangat Baik

141 ulasan

Apa yang Dikatakan Tetamu Mengenai Penginapan Mereka

Violeta

10.0

/ 10

Lage: alles gut erreichbar Peronal: freundlich und zuvorkommend Ruhe: angehnem ruhig Zimmer sauber Frühstück lecker

Lihat terjemahan

Vivian

10.0

/ 10

The air conditioning was great because we happened to be there during the heat wave. The staff was friendly and professional. We ate (and drank) in the bar several nights during our stay and Gabriella was GREAT ! Its a quaint property and easy to access the old town and Lake Lucerne.

Lihat terjemahan

Catherine

10.0

/ 10

I had a wonderful stay at the Grand Hotel Europe in Lucerne (May 29-June 1, 2026) . The hotel was very clean and well maintained, and my room offered a beautiful view that made it a pleasure to return after a day of walking the Old Towne (about 15 minute walk from hotel). The bed was comfortable, and I especially appreciated the plentiful electrical outlets, which made it easy to keep all of my devices charged. What really stood out, however, was the staff. Everyone was friendly, patient, and extremely helpful. They provided clear directions (bus information / coffee shop info), postage stamps, non-dairy oatmilk with the complimentary breakfast, and even duct tape when my suitcase liner got a rip in it (my own fault). Their assistance helped make my visit smooth and enjoyable. Overall, I found the Grand Hotel Europe to be comfortable, welcoming, and conveniently located. The walk from the hotel along the water was lovely and very flat and comfortable to stroll along. I would gladly stay here again and would recommend it to anyone visiting Lucerne as an excellent location.

Lihat terjemahan

Di Kawasan

Lihat Peta

Haldenstrasse, 59, Luzern, Lucerne-Stadt, Switzerland, 6006

Kemudahan Utama

Lihat Lebih

Kemudahan yang disediakan:

Bilik merasa wain

Parkir

Penyimpanan bagasi

Lif

Taman

Kakitangan berbilang bahasa

Penyambut tetamu 24 jam

Penginapan di Grand Hotel Europe ialah pilihan yang baik apabila anda melawat Lucerne. Meja depan 24 jam tersedia untuk memberikan perkhidmatan kepada anda, dari daftar masuk hingga ke daftar keluar, atau sebarang bantuan yang anda perlukan. Jika anda inginkan lebih lagi, jangan ragu untuk bertanya kepada meja depan, kami sentiasa bersedia untuk memenuhi permintaan anda.

Lihat Lebih

Persekitaran Grand Hotel Europe

Haldenstrasse, 59, Luzern, Lucerne-Stadt, Switzerland, 6006

Temui Lebih Banyak Tempat

Ketahui Lebih Lanjut Mengenai Grand Hotel Europe

General
Berdekatan dengan Jambatan Chapel

Location
Dengan penginapan di Grand Hotel Europe di Lucerne, anda akan berada di pelantar laluan, dalam lingkungan 5 minit memandu dari Jambatan Chapel dan Sesiaran Tepi Tasik. Hotel ini berada 0.6 km dari Grand Casino Lucerne dan 0.9 km dari Hofkirche.

Attractions
Jarak dipaparkan kepada 0.1 batu dan kilometer terdekat.

Sesiaran Tepi Tasik - 0.1 km / 0.1 mi
Grand Casino Lucerne - 0.7 km / 0.4 mi
Hofkirche - 0.9 km / 0.6 mi
Muzium Pengangkutan Switzerland - 1 km / 0.6 mi
Hertensteinstrasse - 1.1 km / 0.7 mi
Rumah Swiss Lama - 1.2 km / 0.7 mi
Loewenplatz - 1.2 km / 0.7 mi
Panorama Bourbaki - 1.2 km / 0.7 mi
Taman Glacier - 1.2 km / 0.8 mi
Monumen Singa - 1.3 km / 0.8 mi
Labirin Cermin - 1.4 km / 0.9 mi
Gereja Saint Peters - 1.4 km / 0.9 mi
Laluan Panorama Alpine - 1.5 km / 0.9 mi
Koleksi Rosengart - 1.6 km / 1 mi
Laluan Gottardo - 1.6 km / 1 mi

Lapangan terbang utama terdekat adalah Lapangan Terbang Zurich Airport (ZRH) - 68 km / 42.2 mi

Renovations
Kemudahan berikut ditutup secara bermusim setiap tahun. Ia akan ditutup dari 13 Disember sehingga 31 Januari:

Satu daripada tempat makan
Bar/Ruang istirahat
Kemudahan dobi
Tempat letak kenderaan

Hartanah akan diubai suai dari 13 Disember 2026 sehingga 31 Januari 2027 (tarikh penyiapan tertakluk kepada perubahan). Kawasan yang berikut akan terjejas:

Satu daripada tempat makan
Bar/ruang istirahat
Lif
Luaran
Meja/kaunter hadapan
Bilik tamu
Ruang depan
Kemudahan dobi
Lobi
Tempat letak kenderaan

Semasa pengubahsuaian, segala usaha akan diambil oleh hotel untuk mengurangkan bunyi dan gangguan.

Facilities
Kecapi pemandangan dari teres dan taman dan gunakan kemudahan seperti akses Internet wayarles percuma.

Business Facilities
Kemudahan yang ditampilkan adalah termasuk stesen komputer, meja/kaunter hadapan 24 jam dan kakitangan berbilang bahasa. Letak kenderaan sendiri (tertakluk pada bayaran) terdapat di tapak hartanah.

Dining
Di Grand Hotel Europe, nikmati sajian yang memuaskan di restoran.Akhiri hari anda dengan menikmati minuman di bar/ruang istirahat. Sarapan bufet percuma disajikan pada setiap hari dari 6:30 hingga 10:00.

Rooms
Inaplah di salah satu daripada 177 bilik tamu yang menampilkan televisyen skrin rata. Akses Internet wayarles percuma membolehkan anda sentiasa berhubung, manakala program satelit disediakan untuk hiburan anda. Bilik mandi persendirian dengan tab mandi atau pancuran menampilkan pengering rambut dan berus gigi dan ubat gigi. Kemudahan yang disediakan merangkumi telefon serta peti besi dan pembancuh kopi/teh.

Semua kemudahan dari Grand Hotel Europe

Kemudahan

Bilik merasa wain

Dewan Majlis

Ruang Umum

Lobi

Bilik Tidur

Lain-lain

Aktiviti

Bilik merasa wain
Taman

Pengangkutan

Garaj
Parkir terhad

Makanan dan Minuman

Sarapan bufet
Sarapan

Kemudahan Internet

WiFi percuma

Umum

Parkir
Teres

Kemudahan Umum

Parkir
Kawasan bebas rokok
Lif

Perkhidmatan Hotel

Penyimpanan bagasi
Penjaga pintu
Kakitangan berbilang bahasa
Penyambut tetamu 24 jam

Kemudahan Perniagaan

Stesen komputer

Polisi Penginapan & Maklumat Umum di Grand Hotel Europe

Instruksi Daftar Masuk Umum

Bayaran tetamu tambahan mungkin dikenakan dan berbeza mengikut dasar hartanah
Pengenalan bergambar keluaran kerajaan dan kad kredit mungkin diperlukan semasa daftar masuk untuk bayaran sampingan
Permintaan khas adalah tertakluk kepada ketersediaan semasa daftar masuk dan boleh dikenakan bayaran tambahan; permintaan khas tidak dapat dijamin
Tetamu mesti menghubungi hartanah ini lebih awal untuk menempah tempat letak kenderaan di tapak hartanah
Hartanah ini menerima kad kredit, kad debit dan wang tunai
Bilik tetamu bebas-bising tidak dapat dijamin
Ciri-ciri keselamatan di hartanah ini termasuk pemadam api, pengesan asap, sistem keselamatan, alat pertolongan cemas, dan lampu luar

, Kakitangan meja hadapan akan menyambut tetamu ketika ketibaan di hartanah. Maklumat yang disediakan oleh pihak hartanah mungkin menggunakan alat terjemahan automatik.

Haiwan Peliharaan

Service Animals Allowed

Baca Semua

Maklumat Umum

Kemudahan Popular
Masa Daftar Masuk / Daftar Keluar	Dari 16:00 - hingga 12:00
Ketersediaan Sarapan	Ya, hotel mempunyai bilik yang menyediakan sarapan pagi
Bilik tersedia di Grand Hotel Europe	177
Bilangan tingkat di Grand Hotel Europe	5
Fasilitas lain di Grand Hotel Europe	Bilik merasa wain, Taman, Garaj, Parkir terhad, Sarapan bufet

Soalan lazim tentang Grand Hotel Europe

Kapan waktu check-in & check-out di Grand Hotel Europe?

Masa check-in di Grand Hotel Europe bermula dari Dari 16:00 manakala masa check-out ialah pada Sebelum 12:00

Adakah Grand Hotel Europe menyediakan sarapan pagi?

Ya, Grand Hotel Europe menyediakan sarapan pagi. Walau bagaimanapun, anda perlu memilih bilik dengan sarapan pagi atau membayar caj tambahan jika anda menempah bilik tanpa sarapan.

Berapakah jumlah bintang yang dimiliki oleh Grand Hotel Europe?

Grand Hotel Europe ialah hotel bertaraf 4.0-bintang.

Berapakah bilangan tingkat di Grand Hotel Europe?

Grand Hotel Europe mempunyai 5 tingkat.

Berapakah jumlah bilik yang terdapat di Grand Hotel Europe?

Jumlah keseluruhan bilik di Grand Hotel Europe ialah 177.

Lihat Semua

Lebih Banyak Ulasan Daripada Tetamu Lain di Grand Hotel Europe

Penilaian & Ulasan Keseluruhan Grand Hotel Europe

Sumber lain (141)

8.4

Sangat Baik

Daripada 141 ulasan

Kebersihan

9.0

Keselesaan Bilik

7.8

Perkhidmatan dan Kemudahan

8.6

Isih mengikut

Paling Relevan

Pilihan

Lihat Semua

Ulasan Pelancong Grand Hotel Europe

Bilangan ulasan setiap halaman

Ulasan teratas

Manvel

dengan Anak

2.0

/10

Diulas 13 minggu yang lalu

Expedia Group verified review

Extremely disappointing experience. We paid $2,090.60 for two rooms for two nights, but after only about 6 hours we had to leave and find another hotel. One room had AC that did not work, and the second room had wet carpet that appeared to have been recently washed and not properly dried. We also saw a mouse running in the hallway near the front desk. We had only left our luggage at the hotel while we went on a city tour. When we returned later that night and discovered the condition of the rooms, we checked out in the middle of the night. Despite not staying even one night, the hotel refused to give us a full refund and charged us the full price for both rooms and both nights. Charging $2,090.60 for a stay we could not reasonably use is completely unacceptable. Very disappointed with how the hotel handled the situation. I would not stay here again and cannot recommend this hotel.

patrick

Rakan dan Keluarga Percutian Keluarga

4.0

/10

Diulas 14 minggu yang lalu

Hotels.com verified review

Hotel vieillissant et moyennement entretenu Le personnel est peu réactif. Pas de possibilité de garer la voiture à l’hôtel A ce niveau de prix on peut espérer beaucoup mieux meme à Lucerne

Franca

Percutian Keluarga

8.0

/10

Diulas 14 minggu yang lalu

Expedia Group verified review

Nel complesso l’hotel è carino, troppo grande per i miei gusti. Molto comodo il bus gratuito per i turisti che parte davanti all’hotel e in 5 minuti porta in centro. La posizione è bella e tranquilla, manca solo un po’ di attenzione ai dettagli. Noi eravamo 3 adulti in una camera e ci sono state fornite due paia di ciabatte, le bottiglie d’acqua per due e non per tre, due tisane e due caffè solubili; l’ultimo giorno mancavano due lavette (ne avevano solo una)… vero che basta chiedere ma a volte chiedere sempre diventa fastidioso (almeno per me). La colazione aveva poche cose dolci, Comunque nel complesso è un buon punto d’appoggio per la città

sharon ka suet

Rakan dan Keluarga Percutian Keluarga

6.0

/10

Diulas 18 minggu yang lalu

Hotels.com verified review

四星酒店，但係房內冇雪櫃，咁熱天氣怎麼辦。Wi-Fi超慢。早餐食物單調，每日都是一樣。

Violeta

Rakan dan Keluarga Percutian Keluarga

10.0

/10

Diulas 18 minggu yang lalu

Hotels.com verified review

Lage: alles gut erreichbar Peronal: freundlich und zuvorkommend Ruhe: angehnem ruhig Zimmer sauber Frühstück lecker

Azmeet

dengan Anak

8.0

/10

Diulas 18 minggu yang lalu

Expedia Group verified review

It was really clean and excellent customer service.

Vivian

Percutian Keluarga

10.0

/10

Diulas 18 minggu yang lalu

Expedia Group verified review

Brian

2.0

/10

Diulas 19 minggu yang lalu

Expedia Group verified review

No parking No Working AC rude staff don't go

Christopher

10.0

/10

Diulas 19 minggu yang lalu

Hotels.com verified review

Clean updated room and helpful staff

Catherine

10.0

/10

Diulas 22 minggu yang lalu

Expedia Group verified review

Michael

Percutian Keluarga

8.0

/10

Diulas 25 minggu yang lalu

Expedia Group verified review

The hotel was beautiful. The location was great, right by a bus stop that took you easily into Lucerne and runs frequently. The breakfast was great- combination of European and American. Beautiful view of Lake Lucerne and the mountains. Cons: our room was hot, the ac system did little to cool the room, we had to sleep with the windows open and the hotel provided a fan on request. It might be better to have a room facing the lake in a lower level if this is an hard stop for you. Also, the shower made no sense. I am not even 5 feet tall and could not stand to shower unless my head was in the window box. The fifth floor is a new addition. Not sure who designed the bathroom - but it was terrible.

Raul

dengan Pasangan

10.0

/10

Diulas 25 minggu yang lalu

Expedia Group verified review

Staff was super helpful and accommodating

Heinz

dengan Pasangan

4.0

/10

Diulas 26 minggu yang lalu

Hotels.com verified review

Treppe beim Eingang mit Gepäck oder Kinderwagen anspruchsvoll. Kaum jemand spricht deutsch. Im Zimmer fehlen, Hausschuhe, Minibar, Schuhlöffel, Abschminkwatte. Frühstück: es fehlt Käseauswahl (nur Scheibletten). Brotsorten beschränkt. Kaum Süssspeisen. Personal Speisesaal: bis 6 Personen stehen herum und sprechen zu laut untereinander. Positiv: 2 h vorher Check in möglich. Zimmer ok mit toller Aussicht.

Lisa

Percutian Keluarga

10.0

/10

Diulas 26 minggu yang lalu

Expedia Group verified review

Quiet hotel with lovely, clean rooms. Staff was very nice and the breakfast was a nice benefit.

Thais

dengan Anak

10.0

/10

Diulas 34 minggu yang lalu

Expedia Group verified review

Our stay with 2 young kids was comfortable. We arrived late at night; checkout was easy, and the staff was helpful. Parking was across the street, which is not terrible but can be inconvenient. Breakfast had a variety of options, and the staff was accommodating. Rooms were clean and the bed was comfortable. Overall, we had a great experience.

Richard

Rakan dan Keluarga dengan Rakan

6.0

/10

Diulas 49 minggu yang lalu

Hotels.com verified review

Der Boden im Bad war kalt, der Heizkörper war nicht eingeschaltet, nicht die Klimaanlage, für 4⭐️schlechter Service.

Usha

Rekreasi Percutian Keluarga

10.0

/10

Diulas 51 minggu yang lalu

Expedia Group verified review

A lovely scenic place . It is near the bus stop Great front desk staff Excellent service and wreath breakfast buffet

Peter

Rekreasi dengan Pasangan

10.0

/10

Diulas 56 minggu yang lalu

Expedia Group verified review

Overall this hotel was decent and I would stay again. 1. The air conditioning is quite weak, somehow I don't think the conditioner is sized correctly for the room's cubic area as it took ages for it to change the temperature - with the windows closed, and radiator off. The hotel is evidently well-insulated but getting rid of excess heat is an issue. 2. Car parking - specific numbered spaces are allocated but multiple times cars were parked in different spaces, including the one assigned to me - just a free for all. There's no real need to allocate a specific space though as long as the hotel doesn't over-provision, which I don't think they would. 3. Breakfast - the selection was diverse but some staff members are much better than others at helping - there's a clear gap in the training levels with some who are really good and some not so great. The hotel caters mainly to tour groups and I think there were maybe half a dozen non-group customers staying at any one time.

Anna

Rekreasi dengan Pasangan

10.0

/10

Diulas 56 minggu yang lalu

Expedia Group verified review

Highly recommend this Hotel. We got upgraded (a lovely surprise) to a room with view over Lake Lucerne, beautiful. The room was spacious and very clean. The staff were always friendly, very helpful. A bus stop outside the hotel was perfect to get into Lucerne but walking along the lake on the pathway to Lucerne was preferred, easy, safe, entertaining and just stunning. The common areas of the hotel were inviting and very comfortable. Breakfast had enough variety to please everyone, delicious. Thanks for our perfect stay.

Anabel

10.0

/10

Diulas 56 minggu yang lalu

Expedia Group verified review

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