How many rooms are available at Grand Hotel Europe?

Grand Hotel Europe has 177 rooms in total.

Does Grand Hotel Europe provide parking?

Yes, Grand Hotel Europe provides parking. Please confirm details directly with the hotel.

What do past guests say about Grand Hotel Europe?

Grand Hotel Europe is well-known for its Cleanliness, Service and Facilites, Room Comfort, as reviewed by verified Traveloka guests.

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Grand Hotel Europe

Name: Grand Hotel Europe
Address: Haldenstrasse, 59, Luzern, Lucerne-Stadt, Switzerland, 6006, Haldenstrasse, Luzern, 6006, Switzerland
Rating: 8.4

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8.4

/10

Very Good

141 reviews

What Guests Say About Their Stay

Vivian

10.0

/ 10

The air conditioning was great because we happened to be there during the heat wave. The staff was friendly and professional. We ate (and drank) in the bar several nights during our stay and Gabriella was GREAT ! Its a quaint property and easy to access the old town and Lake Lucerne.

Catherine

10.0

/ 10

I had a wonderful stay at the Grand Hotel Europe in Lucerne (May 29-June 1, 2026) . The hotel was very clean and well maintained, and my room offered a beautiful view that made it a pleasure to return after a day of walking the Old Towne (about 15 minute walk from hotel). The bed was comfortable, and I especially appreciated the plentiful electrical outlets, which made it easy to keep all of my devices charged. What really stood out, however, was the staff. Everyone was friendly, patient, and extremely helpful. They provided clear directions (bus information / coffee shop info), postage stamps, non-dairy oatmilk with the complimentary breakfast, and even duct tape when my suitcase liner got a rip in it (my own fault). Their assistance helped make my visit smooth and enjoyable. Overall, I found the Grand Hotel Europe to be comfortable, welcoming, and conveniently located. The walk from the hotel along the water was lovely and very flat and comfortable to stroll along. I would gladly stay here again and would recommend it to anyone visiting Lucerne as an excellent location.

Lisa

10.0

/ 10

Quiet hotel with lovely, clean rooms. Staff was very nice and the breakfast was a nice benefit.

In the Area

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Haldenstrasse, 59, Luzern, Lucerne-Stadt, Switzerland, 6006

Main Facilities

Restaurant

24-Hour Front Desk

Parking

WiFi

Elevator

Staying at Grand Hotel Europe is a good choice when you are visiting Luzern. 24-hours front desk is available to serve you, from check-in to check-out, or any assistance you need. Should you desire more, do not hesitate to ask the front desk, we are always ready to accommodate you.

What's around Grand Hotel Europe

Haldenstrasse, 59, Luzern, Lucerne-Stadt, Switzerland, 6006

Discover More Places

Discover More About Grand Hotel Europe

General
Near Chapel Bridge

Location
With a stay at Grand Hotel Europe in Lucerne, you'll be on the boardwalk/promenade, within a 5-minute drive of Chapel Bridge and Lake Side Promenade. This hotel is 0.4 mi (0.6 km) from Grand Casino Lucerne and 0.6 mi (0.9 km) from Hofkirche.

Attractions
Distances are displayed to the nearest 0.1 mile and kilometer.

Lake Side Promenade - 0.1 km / 0.1 mi
Grand Casino Lucerne - 0.7 km / 0.4 mi
Hofkirche - 0.9 km / 0.6 mi
Swiss Transportation Museum - 1 km / 0.6 mi
Hertensteinstrasse - 1.1 km / 0.7 mi
Old Swiss House - 1.2 km / 0.7 mi
Loewenplatz - 1.2 km / 0.7 mi
Bourbaki Panorama - 1.2 km / 0.7 mi
Glacier Garden - 1.2 km / 0.8 mi
Lion Monument - 1.3 km / 0.8 mi
Saint Peters Church - 1.4 km / 0.9 mi
Alpine Panorama Path - 1.5 km / 0.9 mi
Rosengart Collection - 1.6 km / 1 mi
Via Gottardo - 1.6 km / 1 mi
Lucerne Ferry Terminal - 1.6 km / 1 mi

The nearest major airport is Zurich Airport (ZRH) - 68 km / 42.2 mi

Renovations
The following facilities are closed seasonally each year. They will be closed from December 13 to January 31:

One of the dining venues
Bar/Lounge
Laundry facilities
Parking area

The property will be renovating from December 13 2026 to January 31 2027 (completion date subject to change). The following areas are affected:

One of the dining venues
Bar/lounge
Elevator
Exterior
Front desk
Guestrooms
Hallway
Laundry facilities
Lobby
Parking area

During renovations, the hotel will make every effort to minimize noise and disturbance.

Facilities
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Business Facilities
Featured amenities include a computer station, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Dining
At Grand Hotel Europe, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served daily from 6:30 AM to 10:00 AM.

Rooms
Stay in one of 177 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with bathtubs or showers feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and coffee/tea makers.

All facilities in Grand Hotel Europe

Functional Hall

Common Space

Lobby

Bedroom

Others

Things to Do

Wine tasting room
Garden

Transportation

Garage
Limited parking

Food and Drinks

Buffet breakfast
Breakfast

Connectivity

Free WiFi

General

Parking
Terrace

Public Facilities

Parking
Smoke-free area
Elevator

Hotel Services

Luggage storage
Porter
Multilingual staff
24-hour Receptionist

Business Facilities

Computer station

Accommodation Policy & General Information in Grand Hotel Europe

Important Note

Parking height restrictions apply.

Check-in/Check-out Time

Check-in:

From 16:00

Check-out:

Before 12:00

Covered self parking fee: CHF 30 per night (in/out privileges)
Crib (infant bed) fee: CHF 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Service Animals Allowed

Professional property host/manager, No rollaway/extra beds available, Parking height restrictions apply, Noise-free rooms not guaranteed, Essential workers only - NO

General Information

Popular Facilities	Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator
Check-In / Check-Out Time	From 16:00 - to 12:00
Breakfast Availability	Yes, hotel has room that provide breakfast
Available rooms at Grand Hotel Europe	177
Number of floors in Grand Hotel Europe	5
Another facilities in Grand Hotel Europe	Wine tasting room, Garden, Garage, Limited parking, Buffet breakfast

Frequently asked question in Grand Hotel Europe

What are available facilities at Grand Hotel Europe?

There are top facilites at Grand Hotel Europe such as Restaurant, 24-Hour Front Desk, Parking, WiFi, Elevator. (some may require extra charges)

What is normal check-in & check-out time at Grand Hotel Europe?

The standard check-in time at Grand Hotel Europe is starting from From 16:00 while the latest check-out time is at Before 12:00

Does Grand Hotel Europe provide breakfast?

Yes, Grand Hotel Europe provides breakfast. However, you need to choose a room with breakfast or pay extra charge if you book a room without breakfast.

What is the star rating of Grand Hotel Europe?

Grand Hotel Europe is a 4.0-star hotel.

How many floors does Grand Hotel Europe have?

Grand Hotel Europe has 5 floors.

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More Reviews from Other Guests in Grand Hotel Europe

Overall Ratings & Reviews Grand Hotel Europe

Other sources (141)

8.4

Very Good

From 141 reviews

Cleanliness

9.0

Room Comfort

7.8

Service and Facilites

8.6

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Traveler Reviews Grand Hotel Europe

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Top reviews

Azmeet

with Children

8.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

It was really clean and excellent customer service.

Vivian

Family

10.0

/10

Reviewed 16 week(s) ago

Expedia Group verified review

Brian

2.0

/10

Reviewed 17 week(s) ago

Expedia Group verified review

No parking No Working AC rude staff don't go

Christopher

10.0

/10

Reviewed 17 week(s) ago

Hotels.com verified review

Clean updated room and helpful staff

Catherine

10.0

/10

Reviewed 20 week(s) ago

Expedia Group verified review

Michael

Family

8.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

The hotel was beautiful. The location was great, right by a bus stop that took you easily into Lucerne and runs frequently. The breakfast was great- combination of European and American. Beautiful view of Lake Lucerne and the mountains. Cons: our room was hot, the ac system did little to cool the room, we had to sleep with the windows open and the hotel provided a fan on request. It might be better to have a room facing the lake in a lower level if this is an hard stop for you. Also, the shower made no sense. I am not even 5 feet tall and could not stand to shower unless my head was in the window box. The fifth floor is a new addition. Not sure who designed the bathroom - but it was terrible.

Raul

with Partner

10.0

/10

Reviewed 22 week(s) ago

Expedia Group verified review

Staff was super helpful and accommodating

Lisa

Family

10.0

/10

Reviewed 24 week(s) ago

Expedia Group verified review

Quiet hotel with lovely, clean rooms. Staff was very nice and the breakfast was a nice benefit.

Thais

with Children

10.0

/10

Reviewed 32 week(s) ago

Expedia Group verified review

Our stay with 2 young kids was comfortable. We arrived late at night; checkout was easy, and the staff was helpful. Parking was across the street, which is not terrible but can be inconvenient. Breakfast had a variety of options, and the staff was accommodating. Rooms were clean and the bed was comfortable. Overall, we had a great experience.

Usha

Leisure Family

10.0

/10

Reviewed 49 week(s) ago

Expedia Group verified review

A lovely scenic place . It is near the bus stop Great front desk staff Excellent service and wreath breakfast buffet

Peter

Leisure with Partner

10.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Overall this hotel was decent and I would stay again. 1. The air conditioning is quite weak, somehow I don't think the conditioner is sized correctly for the room's cubic area as it took ages for it to change the temperature - with the windows closed, and radiator off. The hotel is evidently well-insulated but getting rid of excess heat is an issue. 2. Car parking - specific numbered spaces are allocated but multiple times cars were parked in different spaces, including the one assigned to me - just a free for all. There's no real need to allocate a specific space though as long as the hotel doesn't over-provision, which I don't think they would. 3. Breakfast - the selection was diverse but some staff members are much better than others at helping - there's a clear gap in the training levels with some who are really good and some not so great. The hotel caters mainly to tour groups and I think there were maybe half a dozen non-group customers staying at any one time.

Anna

Leisure with Partner

10.0

/10

Reviewed 54 week(s) ago

Expedia Group verified review

Highly recommend this Hotel. We got upgraded (a lovely surprise) to a room with view over Lake Lucerne, beautiful. The room was spacious and very clean. The staff were always friendly, very helpful. A bus stop outside the hotel was perfect to get into Lucerne but walking along the lake on the pathway to Lucerne was preferred, easy, safe, entertaining and just stunning. The common areas of the hotel were inviting and very comfortable. Breakfast had enough variety to please everyone, delicious. Thanks for our perfect stay.

Nina

Leisure with Friends

10.0

/10

Reviewed 56 week(s) ago

Expedia Group verified review

Walkable but convenient to the bus stop and the hotel provides a bus pass! Great Mountain View’s along with lovely landscaping. Breakfast buffet nice but not varied so by day 4 we were bored of choices. Had to have a fan brought to room as AC was inadequate except in the hallway which was really cold. Would definitely stay here again though!!!

Ronnie

with Friends

10.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

Love love this hotel. It was very clean and staff are super friendly. I’m definitely staying here again and will recommend everyone to check this place out. We took advantage of the bus right in front of the hotel. You can cross the street and be at the most peaceful part of Lake Luzern. I enjoyed my walk and dipping my feet in the lake. I can’t wait to go back! Oh and the breakfast was heavenly.

Rhonda

6.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

Property was nice enough but kind a ways down the walk

Patricia

Leisure with Partner

10.0

/10

Reviewed 57 week(s) ago

Expedia Group verified review

We were off to a wedding that day and were allowed early check in to dress. The staff was very welcoming and helpful. We used our bus pass to easily get to town.

Denise

Leisure Family

10.0

/10

Reviewed 58 week(s) ago

Expedia Group verified review

Amazing rooms so large and comfortable.

Aaron

Leisure Family

8.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

Hotel is in the nice and quiet area of Haldenstrasse. Its about 10 min drive to the train station. Ensure that you got everything in the "downtown area" like shopping, food and etc. Considering this is in Luzern everything is closed almost after 9:00 pm except maybe some kebab and pizza place or Mcdonalds and Burger King. We got the lakeview front room. However the view is not full due to some treees and building in front. I dont recommend if you want the view but worth if you want the extra room size. For the amenities, towels are replaced and beds are made. I dont believe the room is cleaned except for taking out trash. There were 2 still and 2 sparking water on 1st day that were not replaced. Also included is free breakfast. It's a standard western breakfast buffet. Its a great positive since most food in the city are expensive. Theres also a free luzern city card that allows free bus and boat ride for your duration of stay.

Bing

Leisure Family

10.0

/10

Reviewed 60 week(s) ago

Expedia Group verified review

Great location, beautiful hotel. Room was clean and spacious with a window and a balcony.

Mahesh Prasad

Leisure Family

4.0

/10

Reviewed 62 week(s) ago

Expedia Group verified review

They asked (and we had to pay) extra charges for our daughter even though we had booked a quadruple room. The shower ceiling was too low. We were not able to shower without hitting our heads and shoulders.

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Disclaimer

Disclaimer: It is the hotel's responsibility to ensure that all photos are accurate. Traveloka will not be held responsible for any photo inaccuracies.