Pullman Phu Quoc Beach Resort

客房整潔 看海一流 機場接駁車容易約。 餐廳一流

Staff are nice, polite and proactive. Room is clean and spacious.

SPA很好，房間整潔

適合度假的地方

房間空間大，活動地點好

海灘比較髒亂 有煙蒂 垃圾等漂浮物

This is very nice hotel. The location is on the mid of island. And there is nothing in outside that you can buy (no store and market). The nearest market is the night market of sonaset. The Grab to there around 30K VND. And you can have lunch/dinner on the market will be better.

美美的泳池，乾淨且緩坡的白色沙灘，房間漂亮，稍微美中不足就是走廊的聲音容易傳入房間。

Although there were some misunderstandings on our way to check in, the bellboy solved it quickly and sincerely. It makes us feel valued. And the most important thing is that every staff at the resort is welcoming to the guests. We had a perfect experience during our honeymoon.

Although there were some misunderstandings on our way to check in, the bellboy solved it quickly and sincerely. It makes us feel valued. And the most important thing is that every staff at the resort is welcoming to the guests. We had a perfect experience during our honeymoon.

整體來說還不錯，地理位置離機場近但是非常偏僻，周遭沒有任何東西，下午六點前有免費的kayak可以使用很棒，餐廳食物好吃

가족여행으로 모든 게 완벽한 숙소입니다

best!!!

Pullman Phu Quoc Beach Resort We enjoyed many aspects of our stay at Pullman Phu Quoc, including the facilities, the overall atmosphere, and the friendliness of the staff. However, our experience on the day of check-out was disappointing due to weak internal communication and process management. We checked out at the official time and left our luggage at the lobby, then used the swimming pool as instructed. Unfortunately, when speaking with lobby staff, we had to explain our situation again, as the information did not seem to be shared or updated internally. After swimming, we went to the lounge, where the staff told us to use the shower facilities near the pool instead. This was different from what had been previously explained, and once again we had to repeat the entire situation. This inconsistency caused understandable frustration. After raising our concern, the team apologized and allowed us to use the spa facilities for showering, which we appreciated. However, the overall experience felt far from seamless and left us uncomfortable. Later, when arranging transportation, we happened to meet Eric, who handled the situation clearly and professionally, resolving the matter without further confusion. This highlighted that the issue was not staff attitude, but rather the lack of clear internal communication and official message logging. If an official note or message had been recorded as requested, any staff member could have quickly confirmed the situation without requ

Relaxing enviroment, pleasant and helpfull staff. Room was clean and views are breath taking.

Amazing stay at the Pullman Phu Quoc. Beautiful resort, great atmosphere, and Mad Cow restaurant was excellent. A special thank you to Giau for her attentive, thoughtful service - she made our stay feel truly special. Would happily return!

친절하고 깨끗하고 전반적으로 만족합니다. 단 호텔 주변에 아무것도 없어요.

Worst experience ever. Discussed to upgrade room but the answer was really confusing. No smile at reception. Noise at rooms. Not recommended!

조용하고 프라이빗 숙소배정, 깨끗하고 정갈한 정리, 빠른 문제해결로 즐기다 갑니다.

Staff